Category Archives: Development

The damaging mythology of “Digital Natives”

The publication of Ofcom’s latest Communications Market Report, which provides interesting information about significant differences in usage of communications media, has led to a plethora of media commentaries perpetuating the mythology around the usage of the term “Digital Natives”.  A Guardian report  thus comments that “The advent of broadband in the year 2000 has created a generation of digital natives, the communication watchdog Ofcom says in its annual study of British consumers. Born in the new millennium, these children have never known the dark ages of dial up internet, and the youngest are learning how to operate smartphones or tablets before they are able to talk.”.

Ofcom summarised its report as follows: “Ofcom carries out research to help understand people’s awareness of technology and communications. Our research on people’s digital aptitude found that:

  • We’re at our most tech savvy between 14 – 15 years old – with an average score of 113
  • Over 60% of people aged over 55 score below average
  • Six-year-olds show the same confidence with technology as 45 year olds”

In this short post, I do three things: first, highlight the damaging effects that over-simplistic usage of terms such as “Digital Natives” can cause;  second, explore why such terms persist, and hence the notion of mythology; and third, point to  problems with the data upon which the Ofcom report’s conclusions are drawn.

Against the notion of “Digital Natives”
I had thought that the mythology surrounding “Digital Natives” had long been debunked, especially by the really excellent arguments propounded by my good friend Mark Weber, in his presentation on “Fear and Awe of the Digital Native“.  For anyone who has not read it, I strongly urge you to do so!  Rather than repeat all of Mark’s arguments, let me merely highlight four of the reasons why he suggests that it is a dangerous concept:

  • “Generational division simplifies picture
  • Assumes that ‘just because’ someone is young they have the necessary skill set to deal with modern economy
  • Presumes a level playing field for the young, ignores economic and social problems & differences
  • Places unwanted pressure on the young”

These are critical issues that must not be ignored, but I would like briefly here to develop four particular points that are in part alluded to by Mark:

  • Not everyone who is young is digitally literate, nor is everyone who is old digitally incompetent! Simply to categorise people in this way can be hugely damaging, not least to their self esteem.  If we wish to encourage older people to use technology, because of its assumed benefits to them, it is decidedly unhelpful to castigate them as being resistant to technology, or unable to learn about it.  Many older people are hugely competent at using digital technologies, and indeed teach younger people how to use them! Using Ofcom’s sample question test, for example, I scored more than 55% above the average score for people my age!!!
  • These differences are in large part structurally determined, rather than merely a factor of age.  Much more research needs to be done on reasons why people use digital technologies in particular ways, but there are very many structural reasons why people in particular age groups might respond to such surveys in particular ways (see below for problems with the actual questions asked in the Ofcom survey).  There are clear reasons why older people might not be as familiar with digital technologies as younger ones, not least because they may consider that they have better things to do with their time!  Moreover, not having access to the technologies, not being able to afford them, or their design being difficult to use can all affect such usage.  Elderly people with visual impairments or motility challenges find small digital devices difficult to use.  Most, although definitely not all, common digital technologies are not designed for use by people with disabilities, and similarly as people become older they too are often actually specifically marginalised by the technologies.
  • It implies that digital technologies are on the whole “good” and “beneficial”; we should all want to be natives! This again is part of the mythology surrounding “Digital Natives”.  However, as needs to be repeated over and over again, digital technologies have both positive and negative effects.  The word “native” is generally seen as being positive, and therefore it focuses attention mainly on the positive aspects of  the use of such technologies.  Sadly, the term “Digital Immigrants”, which is often used to refer to those older people learning how to use the technologies, has become associated with the more widely pejorative usage of the word “Immigrant”.  This is extremely unfortunate, because immigrants are actually often the people who bring in new ideas, and lead to changes for the better in a society! The notion that all digital technologies are definitely good must be debunked.  One need only think of the challenges of cybercrime, child online pornography, or the increased work load cause by e-mails to realise that being a “Digital Native” can actually be hugely damaging and dehumanising!
  • The notion of “Digital Natives” is a simple concept, that is easily remembered, but it is therefore highly dangerous because it implies some kind of causative power. There is nothing necessarily about young people that makes them any more adept at using digital technologies than older people.  The Ofcom report emphasises that, based on their survey, “Six-year-olds show the same confidence with technology as 45 year olds”, but this merely expresses confidence rather than ability.  If six-year-olds regularly play with digital technologies more than do older people, then it is hardly surprising that they have more confidence in their usage.  This does not mean that they are necessarily better at using the technology, or that older people cannot learn how to use it.  Persistence in the use of the term will only encourage older people to think that they are less able to use the technologies than they actually are, and might therefore further limit their potential benefit gains from digital technologies.  This is not to deny the considerable evidence that humans have greater difficulty remembering things, or learning new things as they get older, but it is to decry the arguments that suggest that there is something particularly about digital technologies that makes them harder than other new things for older people to learn.

Why do people still persist in using the term “Digital Native”?
The idea of students as “Digital Natives” and teachers as “Digital Immigrants” as first postulated by Mark Prensky in 2001 is indeed catchy, and it is not surprising that it became popular.  Like many popular concepts, it has an element of truth in it, and it appeals to those who like binary divides and simplicity.  Prensky’s paper concluded, “So if Digital Immigrant educators really want to reach Digital Natives – i.e. all their students – they will have to change. It’s high time for them to stop their grousing, and as the Nike motto of the Digital Native generation says, “Just do it!” They will succeed in the long run – and their successes will come that much sooner if their administrators support them”.  As founder and CEO of a game-based learning company, Prensky was  eager to encourage as many teachers as possible to adopt digital technologies in their learning, and this has been at the heart of the ‘interests’ that have subsequently underlain much use of the terminology.

Those who advocate the use of the term “Digital Natives” do so very specifically, so as to encourage even greater adoption of digital technologies, not only in the field of learning, but also more widely.  “Immigrants” are encouraged to adopt ever more technology so that they can become as proficient and ‘naturalised’ as are the “Digital Natives”.  Hence, a fundamental driver for use of this terminology is the profit motive of global ICT corporations, eager to ensure that as many people as possible are locked in to the new digital world that they are creating.

In the field of e-learning, a fear that teachers often have, especially in some of the poorer countries of the world, is that their role will be usurped by the machine, and that as “Digital Immigrants” they will be left behind by their students, the “Digital Natives”.  The traditional role of the teacher, as someone with knowledge to impart, rather than as someone helping others to learn, is thus seen as being fundamentally undermined by the use of digital technologies such as computers, the Internet and mobile ‘phones.  In such contexts, the use of an overly simple divide between Natives and Immigrants can be hugely damaging.  Instead, a more sophisticated approach to incorporating digital technologies in learning is required, recognising that it is a transformation for both teachers and students, and that only by working together can they develop a shared appreciation of the benefits that such technologies can bring.

Problems with research based on self-reporting
Interestingly, the Ofcom report itself does not actually use the words “Digital Natives”, but it does provide interesting information about how different age groups self-report on technology usage. Herein, though, lies a fundamental problem with the report, which is that the age-related conclusions are largely based on simple self-reporting questions that do not actually provide a reliable basis for the conclusions drawn.  As the sample questions indicate, the responses to one section require the person completing the questionnaire to give one of the following five answers to the question “Thinking about the following gadgets and services – which statement best describes your knowledge and understanding?”:

  • I use them
  • I know a lot about them, but I haven’t used them
  • I know a bit about them, but I haven’t used them
  • I’ve heard of them but don’t know much about them
  • I’ve never heard of them.

This relies on those responding to differentiate between “not much”, “a bit”, and “a lot”; one person’s “not much” could be another’s “a lot”.  Moreover, there is an inbuilt bias in such questions, because the same amount of knowledge abut technology is actually a much smaller percentage of an older person’s overall knowledge than it would be of a child’s knowledge.  This would tend to lead to younger people thinking that their digital knowledge about something was actually “a lot”, whereas an older person might see this as actually being “not much”!  The gadgets chosen are also somewhat problematic, including smart glasses such as Google Glass, smart watches, and 3D printers, not least because very few people actually use them as yet, and so the results will be biased to particular age groups that use them.

Another set of questions requires respondents to answer whether they “agree strongly”, “agree”, “disagree” or “disagree strongly” with a set of statements that include:

  • I like working out how to use different gadgets
  • My friend and family ask what I think about new gadgets
  • I know how to use lots of gadgets
  • I wouldn’t know what to do without technology

These questions are likely to be more comparable and reliable than the first batch discussed above, but similar challenges of interpretation can be found with most of them.  How, for example, does one quantify “lots of gadgets”? Moreover, agreeing strongly with the last of these would presumably lead to a high score, whereas only some reflection is required to suggest that it is actually deeply worrying for anyone to answer anything other than “strongly disagree”!

A further set of questions invites respondents to describe usage in terms of “regularly”, “sometimes”, “hardly ever” and “never” with respect to technologies such as online TV and text messaging:

  • I watch TV shows online (e.g. BBC iPlayer, 4OD)
  • I prefer to contact friends by text message than by phone call (e.g. by SMS, BBM, iMessage)

Again, these assume that all groups of respondents will differentiate between categories in the same way.  “Regularly”, for example, could be interpreted as “regularly, once a week”, whereas it would seem to be meant to mean very frequently!  Likewise, the difference between “sometimes” and “hardly ever” is not easy to define.

The Ofcom report has certainly provided interesting data about the use of communication technologies in Britain today, and it must be stressed once again it did not specifically use the words “Digital Natives”.  However, it must be emphasised that much of the data upon which it is based is somewhat problematic, and focused very much on perceptions rather than actually how people use technologies.  These are, though, clearly related, and there is no question that people from different backgrounds, cultures, ethnicity, gender and age all use devices in different ways.  The way on which journalists have picked up on the term “Digital Native” is, though, disappointing, and continues to promote what I see as a damaging mythology.  It is great to know I am not alone, and that today “The Herald” in Scotland also runs an article called “Myth of the digital native”!

 

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Trust, privacy and digital security

The pace with which the UK government is forcing through legislation to permit its security agencies legally to gather information about the use of digital technologies by people living in the UK raises ethical issues of the utmost importance. In the past, I have very much emphasised the significant concerns that citizens should have about the use of their ‘digital lives’ by both global corporations and governments. In so doing, I have sought to emphasise the interesting conjuncture of ideas surrounding the three concepts of trust, privacy and the law that lie at the heart of such discussions (for some early thoughts, see my 2010 paper on ICTs, citizens and states).

One of the most remarkable things about digital technologies, and particularly the extremely rapid expansion of social media, has been the ways that people have been willing to make so much information available for public view that was previously considered to be ‘private’. Why, for example, if people are providing so much of their information on-line for free should they have any concerns about whether or not governments make use of this? Social media companies have benefited hugely from the willingness of people to give for free without thinking too much about the consequences, and so too have those providing search engines and location based digital services.  So why should governments not likewise use this information?

In trying to unravel some of the complexities of these issues, it is useful to contrast two very different perspectives on what privacy actual is:

  • The dominant view would seem to follow Etzioni (2005) in accepting that privacy is in effect a good that can be weighed up against other goods. From this perspective, people are willing to give up some of their ‘privacy’ in return for various perceived benefits. Hence, people seem to be willing to let companies use information about their e-mail or search engine usage, in return for having a ‘free’ e-mail account or the ability to search the Internet for ‘free’ for some information that they want to find. Similarly, it can readily be argued that governments can, and indeed should, be permitted to pry into the lives of individuals in order to protect all citizens, especially if a justification, such as preventing potential ‘terrorist’ action can be provided.
  • An alternative type of definition of privacy, though, is offered by Friedman (2005) who instead sees privacy as a means through which we have power over our own lives. He emphasises the asymmetric power relationships between states and citizen. Few citizens, for example, possess their own tanks or fighter aircraft, and few have the digital analysis technologies that large corporations and governments possess. As he suggests, in referring to the state, ‘limiting its ability to protect us from bad things done to us by ourselves or by other people, may not be such a bad deal’.

In the past, I have very much supported Friedman’s arguments, and on balance still do. However, this is where notions of ‘trust’ become so important. From conversations in many different countries, I have come to the clear view that where people do not trust their governments, then they are much more willing for their digital lives to be known by companies, but where they do trust their governments then the reverse is the case. Governments have the power to do very bad things to their people, and digital technologies have the potential to offer them very large amounts of knowledge indeed in support of such actions.

The interesting observation to be made here is that it is actually the companies, be they ‘phone operators or social media corporations, that actually already collect this information on a regular basis, and indeed use it to generate their profits. Whilst there is much angst against governments for wanting to access some of this information, I am surprised at how little concern there actually is about the uses that companies already make of such information. Again, in part, this comes down to trust, but I think this is only in part. Companies seem to me to be much more circumspect in telling people actually what data they collect and how they use it. They leave the governments to take the flack in wanting to access such information!

The arguments currently being debated as the Data Retention and Investigatory Powers Bill moves through the UK Parliament are ultimately derived from social contract theory. In essence, building on the ideas of Hobbes and Locke in the 17th century, the idea that citizens are willing to give up some of their rights to governments in return for protection of their remaining rights has become central to much of the way in which our governance systems work. Following Etzioni’s line of thought, citizens might therefore consider giving up some of their privacy in return for greater protection from other citizens (or ‘terrorists’) who for whatever reason wish to do them harm. It becomes incumbent for governments therefore to show that there is indeed a very considerable increase in the potential threat to citizens from ‘terrorism’, or indeed any other harmful effects, if they want to pry further into citizens’ privacy.

This is, in effect, what the UK government is seeking to do, without perhaps illustrating the full extent of the threat. As I learn more about these matters, and speaking with many people who I have come to trust over the last couple of years, I am becoming increasingly aware of just what the level of threat is, and I am much more persuaded by the arguments that some greater surveillance might indeed be necessary. However, the challenge for a government is that it is difficult for it to indicate just what these threats are because of the obvious security implications, and so citizens have to place a lot of emphasis on trusting their governments.

How can this be achieved? The most important thing in building trust on such matters is to have as full, open and transparent a debate as possible amongst relevant stakeholders. Rushing legislation through Parliament is therefore unwise, unless the level of threat is very severe indeed. I cannot judge this, but unfortunately recent failures of trust over such things as the UK’s support for the USA in the invasion of Iraq over ‘weapons of mass destruction’, make it very difficult for people to believe a UK government of any political colour on such matters.

MPs would therefore be wise if they are to pass this Bill to insist that immediately in its aftermath a wide-ranging and fully transparent consultation should take place, so that the issues are debated openly and constructively. This will take a considerable amount of time, but will ultimately be worth it, not only in rebuilding trust, but also in reaching a wise decision on how to balance privacy and security.

This does not, though,  resolve the concerns raised by Friedman, with whom my own allegiance really lies. The balance of power between states and their citizens is indeed unequal, and there must be mechanisms whereby governments and their servants can be held to account for their actions and misdemeanours. It is here where I believe the law is so important, and it seems to me that judges have a particularly crucial role to play in determining the appropriate balance. The separation of the judiciary from the executive is another important heritage of the British political system, and one that is shared to a greater or lesser extent in many Commonwealth countries. Whatever outcomes are agreed on in the consultation that I encourage, they must be enshrined in a very carefully constructed legal framework that can indeed insist on the severest of penalties for misuse of the powers that are being discussed in Parliament as I write.

 

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Education Fast Forward – 10th Debate

Education Fast Forward is a great initiative that brings together leading global experts and change agents from the world of education to debate key topics in contemporary education. The forum addresses many of the challenges facing governments, educators and employers both now and in the future, and aims to find practical resolutions.

Today’s debate (June 25, 2014 at 1pm BST) is entitled Better teaching for better learning: Results of the OECD Teaching and Learning International Survey (TALIS).

The lead debaters will be the OECD’s Andreas Schleicher, Acting Director and Special Advisor on Education Policy to the Secretary-General and Professor Michael Fullan former dean of the Ontario Institute of Education Studies in Education. Plus specially invited guests.  Andreas will be revealing the results of the TALIS survey and looking at what conditions teachers face and how this data can influence policy to make sure that teachers have the best environment possible to create effective learning environments.

The debate will be live streamed at www.PrometheanPlanet.com/EFF  – there is no need to register, just click to view. The debate can also be followed on Twitter @effdebate and  questions and comments can be posted to #EFF10.

 EFF10

 So sorry that I cannot be there personally! Hoping that the debate goes really well, and looking forward to following up on the outcomes.

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If m-learning is the answer, what is the question?

I was very privileged that Adrian Godfrey asked me to say a few words to introduce the session on m-education that the GSMA convened earlier today at the Mobile World Congress in Barcelona.  It was good to be with a fun group of panelists, and I hope that we gave them some food for thought.

So, this is what I said.  It was designed to be provocative, but its intent was to emphasise that there are many different interests in the use of mobile devices for learning, and that if we are going to take advantage of the enormous potential that they can offer for the poorest and most marginalised then we need to recognise these interests, and work together in carefully crafted partnerships to deliver effective learning opportunities.

“If m-learning is the answer, what is the question?
MaasaiLess than two weeks ago, I was in northern Tanzania.  Walking across the dry savannah, I entered the thorned enclosure of a boma, or small village. I was welcomed by the Maasai chief’s son, who engaged me in conversation.  I remembered seeing striking images in the international media around 2007 of Maasai warriors, resplendent in their red, “lion proof” robes, holding mobile ‘phones to their ears, and knowing that I was due to speak a world away, here in Barcelona today, I slowly began to explore the question of mobile telephony.  I should not have done so.  The conversation left me embarrassed and humbled.

As my friends used their smart-phones to take photos, I asked “Does anyone in the village have a mobile phone?”

“No” he said, in his excellent English.

One of my friends asked “Would a mobile ‘phone not be useful to call your friends in other villages?”

“Why?” he responded, “I can walk two or three hours to see them”.

And I admired his life.

Earlier, he had shown me the small hut where young children were learning the alphabet and counting in English. So I gently sought to explore the benefits of mobile learning: “But if you had a smart-phone, could you not use it to get learning resources for your children?”.

He looked bemused. My question meant little to him.  He had asked for chalk and books.

I changed the subject.

Of course, many Maasai – and indeed poor people in rural areas across Africa – do indeed use mobile ‘phones, for a wide range of purposes.  But this brief conversation re-emphasised many of the challenges of mobile-learning, and highlights the importance of the question: “if m-learning is the answer, what is the question”.

Let me therefore tease out just four of these questions here in my opening comments:

If m-learning is the answer, what is the question?
How do we increase our data traffic?”  To me, this is one of the most important questions –  all too often asked behind the closed doors of the luxurious offices of mobile operators – that is answered by the term “m-learning”.  It is nothing to do with education or learning. There is far more data capacity in the world than is currently used.  The arrival of the submarine cables across Africa in recent years has transformed connectivity, and much remains unused.  Mobile networks are expanding rapidly, but again there is insufficient demand for their use. Hence, it is crucial for operators to encourage the development of more services if they are to generate the profits that they seek.  Mobile banking has been one such successful service emanating from Africa; now mobile health services, and mobile-learning are seen as important means of moving beyond the simple data requirements of social media apps.

If m-learning is the answer, what is the question?
“How can we gain external funding from governments and donors so that we can extend our networks?”
The costs of putting networks into low-density rural areas, far from the fibre backbones of most countries, greatly outweigh the likely returns, at least in the short term. It is “uneconomic”.  In many poorer countries of the world, operators have been able to gain lucrative revenue opportunities from those living in the relatively small dense urban areas, and have been able to circumvent requirements to provide universal coverage, that would benefit all citizens. Hence, operators are always seeking to find sources of co-financing that can help them extend their networks into “marginal” areas.  Where they have to pay taxes into Universal Service (or Access) Funds, they naturally want a share back in extending networks.  They need a handle to persuade governments, and indeed donor agencies, to provide resources to enable them to extend their infrastructure. How better than to persuade them that by so doing they will enable all of their citizens to benefit from the opportunities that m-learning has to offer.  “If you will help fund the networks, you can then use them to ensure that every citizen has access to m-learning, alongside m-health and m-gov”.  This makes real sense.  With the drive to deliver the Millennium Development Goals, the thirst by the international donor community to ensure that “their” targets are reached, and the aspirations of “enlightened” governments really to deliver valuable services to their citizens, m-learning really is the answer.

If m-learning is the answer, what is the question?
“What is the best market opportunity for our company?”
  Education is no longer of value largely for its own sake; it is a commodity to be bought and sold; it has become a vibrant market.  Hence, there are considerable profits to be made by everyone in the education industry.  The company could be an app-developer, eager to find the “killer” education-app.  It could be a publisher, eager to extend its sales.  It could be a teaching company (often known as schools), eager to grow the market for the services offered by its teachers.  Academics in research companies (sometimes still known as universities) are eager to compete to gain prestigious research grants to study, or perhaps more usually to “prove”, the potential of m-learning, and fuel this thriving industry. The explosion of mobile telephony, and the expectation that it will soon become ubiquitous opens up vast new possibilities for companies to extend the reach of their educational “solutions”.  We truly can achieve education for all, if only we can ensure that the poorest people can still afford a cheap smartphone, and that we can have universal network coverage.   And that is the point, it is education for all. Unlike “health”, which is mainly for those who are ill, learning is something that everyone “must” do.  It is institutionalised in our education systems, and now we are all encouraged to partake in lifelong learning.  Education is 24 x 7 x 365 x 80 or so, depending on how long we live – the magic multiplier number is 6,384,000 times the number of people in the world! This is a market indeed.

If m-learning is the answer, what is the question?
“How can we reach the most marginalised in our societies, and give them the highest possible quality of learning opportunity?”
  I guess this is the question that most people would have expected me to begin with. Of course m-learning provides a wealth of opportunity for the enlightened, the altruists, those who care about reducing the inequalities that digital technologies otherwise enhance, and hopefully some governments and civil society organisations, who are committed to providing quality learning opportunities for the poorest and most marginalised in our societies – those living in isolated rural areas, street children, people with disabilities.  The ubiquity of networks and devices, their mobility – anywhere, anytime – and their simplicity of use, all make mobile devices – be they phones, tablets or laptops, wonderful platforms for learning.

But we still need to work harder to find what works best. We still need high-quality, locally produced content, and above all we still need teachers trained in ways of using these technologies in the best interests of pupils.  Perhaps mobile devices may even one day free us completely from what many people see as being the shackles of an outmoded school system…”

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Contributions to GSMA MWC Ministerial discussion on mobile-learning

It was great to be on Monday’s panel on “Why put ‘mobile’ in education?” hosted by Adrian Godfrey during the GSMA’s Mobile World Congress Ministerial Programme in Barcelona.  Mike Trucano set the panel underway by giving an important keynote on “Education, jobs and national productivity – why mobile education matters”, which was as usual full of down-to-earth sensible suggestions.  I suggested that governments should try cloning him, and each then have one clone to help them implement effective ICT and education initiatives.

Rebecca Walton (British Council) then hosted a panel discussion that also included Carolina Jeux (Telefónica), Chris Penrose (AT&T), and Tarek Shawki (American University, Cairo), asking us each a pre-set question to get the ball rolling.  Mine was “What are the three things that policy makers should know about mobile technologies in education, and what are the three things that governments should do?”.  This is actually much tougher than it might appear – keeping the list down to only three things each!

Here was my response:

Three things policy makers should know about mobile technologies in education:

  • The focus should be on the learning and not on the technology
  • Never ignore the content – far too many initiatives focus on putting equipment into schools or into learners’ hands – but often there is insufficient relevant content – and pupils do not always know how to access this themselves
  • It is essential to provide high quality training for teachers in how to use technologies in the classroom – and particularly mobile devices of all kinds. Keep mobile switched on in classrooms (and beyond)!

Top three things governments should do:

  • Approach mobile learning in a holistic and integrated way – bringing together all relevant ministries – ICTs, energy, education…
  • Focus on the most marginalised.  The market will take care of the majority, and it is the responsibility of states to deliver services for their poorest citizens. Hence, governments must implement programmes to support those living in isolated rural areas, and that will enable people with disabilities to gain the benefits of mobile learning
  • Begin by ensuring that the basic infrastructure is in place – electricity and connectivity (preferably mobile broadband) as far as possible making this universal.

I wonder what your three answers to these questions might be?

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Reflections on “corruption”…

I have long argued that people tend to use the word “corruption” mainly to describe cultural practices that differ from those with which they are familiar.  It is a term that is almost always used negatively. Re-reading Transparency International‘s 2013 Corruption Perceptions Index has very much reinforced this view, but in a way that I suspect will not be expected by those who read what follows!

Corruption TI

I have huge admiration and respect for the work of Transparency International. The map above shows the perceived levels of public sector corruption in 177 countries in the world.  In brief, it indicates that 69% of countries have a score of less than 50%, indicating a serious corruption problem.

However, what stands out most to me about this map is that it is very largely the countries of northern Europe, northern America, and Australasia that are perceived as being least corrupt.  The yellow “holiness” is so marked against the “evil” red of corruption that swathes most of the rest of the world!

Corruption according to Transparency International can be defined  “Generally speaking as ‘the abuse of entrusted power for private gain’. Corruption can be classified as grand, petty and political, depending on the amounts of money lost and the sector where it occurs”.

Three ideas seem particularly pertinent in this context:

  1. The notion of corruption is intimately tied up with the nature of capitalism.  Put simply, the apparently least corrupt countries according to this definition are generally the most advanced capitalist countries.  This suggests that it serves capitalist interests to try to reduce “corruption” as much as possible. It is interesting to ponder why this might be.  One reason may be that reducing the abuse of entrusted power for private gain actually reduces the tendency for the rate of profit to fall.  However, it is difficult to see how this might happen, and it seems in stark contrast to a fundamental characteristic of capitalism which is that it is actually designed to ensure the maximum possible private gain for the capitalists.  I guess the reality may be that limiting or preventing private gain from entrusted power actually enables the market (i.e. the principles of capitalism) to flourish as effectively as possible.  By extension a reduction of all entrusted power (i.e. limiting the power of the state) could be seen to enhance the power of the market, and therefore increase the potential for private gain of those who do not hold political power.  Hence, keeping the power of the state as small as possible, and ensuring that it functions in a way that does not lead to private gain for the holders of power in the state, will ensure that the maximum surplus profit is available to the leaders of global corporations and their shareholders.
  2. However, it is very clear that there is also corruption in the leading capitalist states.  The countries shaded yellow on the above map may be perceived as being less corrupt than others, but corruption still abounds in them!  Hence, there is huge hypocrisy when leaders (and indeed others) in the “yellow” countries accuse those in the “red” countries of being corrupt.  Those in the banking sector, for example, who pay themselves and their staff huge salaries are surely also using their positions of power for private gain?  The amount of money spent in US Presidential elections is also an indication of the way in which “money speaks”: Obama thus raised $715,677,692 in the 2012 elections, and Romney raised $446,135,997.  Together, this sum of money was worth more than the GDP of 25 countries in 2012 (according to UN figures).  One needs huge amounts of money to be elected President of the US, and those who contribute this money expect the policies that the President introduces to benefit them – for private gain.  Likewise, in the UK in 2012, Michael Meacher in a letter to the Guardian newspaper noted that “that the richest 1,000 persons, just 0.003% of the adult population, increased their wealth over the last three years by £155bn. That is enough for themselves alone to pay off the entire current UK budget deficit and still leave them with £30bn to spare”.  Is not this also a form of corruption?
  3. Corruption is seen differently in countries where rampant capitalism and private financial gain may not be seen as the most important priorities.  According to the Transparency International report, most countries in the world are perceived as having a serious corruption problem.  This poses an interesting question: might their systems of priorities actually in some ways be better?  If they were not, why do these systems persist?  For a person living in a culture where ties to family and tribe are more important than individual private financial gain, it must seem very wrong not to give employment opportunities to members of one’s family, regardless of actual ability. Likewise, where personal loyalty matters more than direct monetary return, supporting a friend to achieve their particular job aspirations would seem much more appropriate than ensuring that there is a “fair” competence based application process.  Giving gifts to reciprocate for generous hospitality is merely a different way of redistributing and sharing financial benefits.  Moreover, much of what passes for probity in the “yellow” countries actually tends to be a smokescreen for traditional modes of “corruption”.  The appointments process is invariably biased through friendship ties – not least through the reference system and the use of headhunters – and is never purely competence based.  Likewise, the UK’s honours system is still very largely determined by personal friendship networks, rather than necessarily by ability or contribution to the common good.

In short, I am more than ever convinced that “corruption” is simply a pejorative term that people use to describe political, social and economic systems that are  different from their own.  In a world dominated by capitalist interests, it is scarcely surprising that less-advanced capitalist economies are perceived as being more corrupt than those where the search for individual gain and success is highest.  Yet this very focus on individual gain in capitalist societies is itself fundamentally “corrupt”, since it detracts from the communal good which, at least for me, is ultimately far more valuable.  I suggest that we may have much more to learn from the mutually supportive social and cultural networks that underlie such “corrupt” regimes, than we do from the economic interests that determine definitions of probity in the capitalist heartland. However, this is because I believe that the common good is far more important than private individual gain.

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Summary of Keynote for COL’s PCF7 in Abuja

Despite limited digital connectivity, I just thought I would upload a short summary of my upcoming keynote at the Commonwealth of Learning’s Seventh Pan-Commonwealth Forum this afternoon to encourage productive debate!  Its central argument is that we are not delivering as effectively as we could in using ICTs for education at all levels, because of very explicit interests that are serving to limit this effectiveness. (Later on 17th December: the slides that accompanied the keynote have now been made available by COL)

Good practices

I begin with a short overview of ten good practices that need to be in place to ensure effective use of ICTs in education:

  1. It’s the learning that matters, not the technology
  2. Teachers must be involved from the beginning
  3. Sustainability built in from the start
  4. Supporting infrastructure must be in place
  5. Appropriate content must be developed
  6. Equality of access for all learners
  7. Continual monitoring and evaluation
  8. Appropriate maintenance contracts
  9. Using the technology 24/7
  10. Good practices, rather than best

So, why are these not done?

I focus here first on the observation that ICTs generally increase inequalities unless very specific actions are taken to ensure that the poorest and most marginalised are able to benefit.

I then explore the various interests that tend to limit delivery of the above ten practices, focusing especially on the activities of the private sector, and especially hardware and software companies, connectivity companies and content developers.

In so doing, I also draw on some of the increasing amount of empirical evidence that the use of computers in education is actually damaging learning.

Implications for innovation

In the final section, I explore some of the implications of these trends for innovation and creativity, paying specific attention to five themes:

  1. Content replication
  2. Memory
  3. Language and literacy
  4. Personalised searching
  5. Privacy and failure

In conclusion

In drawing these reflections to an end, I argue that one way forward is to work towards new and effective models of multi-stakeholder partnerships for education, that address education as something much more important, much more complex, and much more exciting than merely as a vehicle for economic transformation.

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Transform Africa 2013 and a celebration of Rwanda

I had the great privilege – especially as a white Yorkshireman – to be invited to chair the session on Smart Education at Transform Africa 2013 held in Kigali, Rwanda – a conference led by Africans, for Africans.  It is some five year since I was last in Rwanda, and the changes that have been made in the country over this time, especially in the field of ICTs, are palpable.

It was really excellent to hear seven Presidents of east African countries champion the potential of ICTs to transform Africa, whilst also being realistic about the challenges that still remain in using them effectively to contribute to the social, political and economic development of their countries.

It was also good to experience some of the musical heritage of Rwanda – and even to have the chance of learning yet another different style of African dance!  This was especially so at the launch of Rwandapedia this evening – an excellent resource for those wishing to learn more about Rwanda’s turbulent history over the last 20 years or so.  Congratulations, too, to the Panorama Restaurant at the Des Mille Collines for what has to be one of the best dinners I have recently had in Africa!

The photos below catch but a glimpse of some of my experiences here over the last few days.

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DFID’s Digital Advisory Panel

The UK’s Department for International Development has recently created a Digital Advisory Panel to provide advice to the Department in line with its digital strategy announced in December 2012.  The role of the panel is to take an overview of DFID’s strategy for digital and technology matters in its organisation and programmes, and to provide advice and challenge to the organisation. The panel met for the first time on 22nd October, and started to discuss the scope and priorities for their work programme.

The Chair of the Panel is Tim Robinson, CEO of LGC, and he joined DFID’s board as a non-executive director in May 2013.  Other members of the Panel (in alphabetical order, and as described by DFID blogger Julia Chandler) are:

  • Ken Banks is the founder of kiwanja.net and creator of FrontlineSMS, a mobile messaging application aimed at the grassroots non-profit community.
  • Rebecca Enonchong is founder and CEO of AppsTech, and sits on the board of VC4Africa, the largest online community dedicated to entrepreneurs and investors building companies in Africa.
  • Mark Graham director of research at the Oxford Internet Institute.
  • Nick Hughes formerly head of Global Payments at Vodafone Group, where he started M-PESA, is now founder and strategy director of m-kopa.
  • Stephen King is a partner in Omidyar Network UK and was formerly chief executive of BBC Media Action.
  • Rick Robinson is an Executive Architect at IBM responsible for the development and delivery of Smarter City solutions and a member of the Academy of Urbanism.
  • Kathy Settle is deputy director for networks at the Government Digital Service, where she coordinates development of government’s overarching digital strategy, working alongside “digital leaders” to create complementary departmental strategies.
  • Tim Unwin has many roles, including Secretary General of the Commonwealth Telecommunications Organisation (CTO), Chair of the Commonwealth Scholarship Commission in the UK, Emeritus Professor of Geography and UNESCO Chair in ICT4D at Royal Holloway, University of London.
  • Amy Semple Ward is CEO of NTEN, the nonprofit technology network, based in Oregon, US.

I am delighted to have been invited to serve on this panel, and look forward to some lively discussion as we seek to guide DFID in its digital and technological practices.

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Seoul: cyberspace, hospitality and Seolleung

I had the privilege of being invited to participate in the recent Seoul Conference on Cyberspace, which provided me with an opportunity to visit Korea for the first time.  Although most of the three days I stayed there was spent in the COEX Convention Centre, the organisers had also arranged for some of us to go on an ‘industry tour’ which briefly took us out into the ‘countryside’ to the south of the city last Saturday.  The  hospitality of our hosts was both generous and humbling.  I post below some photos that seek to capture that hospitality, and the energy, tastes and beauty that we all experienced.

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The slideshow captures images from the Seolleung and Jeongneung Royal Tombs,  the amazing music of Miji and the energy of TAL‘s Taekwondo performance at the Gala Dinner, Bongeunsa Buddhist temple, images from the conference, and some more general pictures of the Gangnam area of Seoul.

I left challenged and excited, determined to learn more about how the people of the Republic of Korea have transformed their economy and society in recent years.  Experiencing a tiny bit of Korea, makes me reflect all the more vividly on the observation that in 1960 Ghana and the Republic of Korea had the same per capita income, and I wonder all the more at the very different ‘development’ paths experienced subsequently in Africa and eastern Asia.

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Filed under Development, ICT4D, Photographs, Politics