The Ken Banks Mobile Digital Archive

The working title of my latest book (Digital Inclusion in an Unequal World: An Emancipatory Manifesto) was “We’ve seen it all before: why digital tech for development initiatives fail to serve the interests of the world’s poorest and most marginalised people“, and it contains numerous vignettes that show how many of today’s champions of digital tech for development have failed to learn important lessons from the past. I was delighted that Ken Banks, a friend for more than 20 years, was one of the contributors.

Ken is founder of kiwanja.net, creator of FrontlineSMS and author of several important books including The Rise of the Reluctant Innovator and Musings of a Mobile Anthropologist. He cares passionately about how everyone should be able to benefit from using digital tech, and was one of the first people to design ways through which they could use texting on basic mobile phones to improve their lives, as in the above photo from his work with medical practitioners in Malawi.

He has now shared two important archival resources based on this work:

  • The first is a newly relaunched Mobile Database, an archive of 741 early mobile-for-good projects, articles and case studies, with links to the original sources. It documents how mobile technology was first used for social and economic development, much of which is hard to find elsewhere now.
  • The second is a Mobile Gallery – a collection of 145 photographs taken between 2003 and 2008, showing the early spread of mobile phones across Africa, Asia and beyond. It contains images of phone shops (modern and crude), street signs, payphones, repair businesses, early charging solutions and more. They are free to use for non-commercial purposes, and many are hard to come by today.

These are well worth looking at, not least because the lessons they share are as relevant today as they were then. If only more people would begin their work in digital tech and development by better understanding the past, then perhaps they would be more likely to use digital tech in the interests of the poor and marginalised and not just the rich and powerful!

Reflections on Imfundo, 2001-2004

I had the enormous privilege of leading Imfundo: Partnership for IT in Education based in what was then the UK’s Department for International Development between 2001 and 2004. This initiative created by the UK’s Prime Minister, Tony Blair, was one of the first multi-sector projects in the then new field of ICT4D specifically designed to use digital tech in support of some of the most marginalised people and communities in Africa. Our partnership network of some 40 organisations worked in eight countries and the images below show members of the Imfundo team between 2001 and 2004, and our partners (taken from my 2004 farewell presentation)

People who worked on the Imfundo team within DFID (2001-2004)
Imfundo’s partners (2001-2004)

I remain immensely pleased that the African entities with which we worked closely during those years appreciated the work of all the members of our team, as reflected in these comments noted in our output to purpose review in 2004.

  • “Imfundo’s emphasis on working with the poorest of the poor communities, and collaborating with black SMMEs is exemplary.  It is making a difference already, and could have much greater impact as the networks grow.”
  • “Best networkers in the donor community.  We like the networking and partnership approach – and they are less geopolitical.”
  • “Imfundo has proved more accessible … and highly knowledgeable regarding the technology and education issues.  It has been a learning experience to work with them”.
  • “Strategic partnership approach and transparent, participative, networking processes are excellent, as is direct involvement of Imfundo with relevant expertise.  Most other donors don’t work like this.”

I’ve never written in detail about Imfundo, not least because my contract had said I could only do so with the Department’s permission, and despite seeking that permission during the remainder of DFID’s life and then following its merger with the FCO in 2020, I never received a confirmatory reply! However, I have included some reflections about my time at Imfundo in my latest book Digital Inclusion in an Unequal World: An Emancipatory Manifesto (Routledge, 2026), and along with the other vignettes in the book I have also recorded this as an audio file accessible below and on our podcast:

Latest six podcasts on Digital Inclusion in an Unequal World (Episodes 11-16)

The ICT4D Collective has recently launched a podcast channel on Apple Podcasts which contains audio versions of the vignettes in my upcoming book Digital Inclusion in an Unequal World: An Emancipatory Manifesto. The fourth tranche of episodes (11-16) is now available as follows:

Episode 16. Benita Rowe on “The Tech Will Save Her’ – False Promises in Digital Gender-Based Violence (GBV) Solutions”

This is the sixteenth episode of our podcast based on the vignettes contributed by friends and colleagues to Tim Unwin’s new book Digital Technologies in an Unequal World: An Empancipatory Manfesto. In it, Benita Rowe illustrates how “Digital interventions aimed at preventing or responding to gender-based violence (GBV) have re-emerged in recent years in cyclical form, each positioned as a world-first innovation”. Yet, she argues that “Despite differences in format, these interventions often replicate a flawed set of design assumptions that consistently fail to
account for lived realities”.

The full vignette can be read here.

All audio files relating to the book are also available on our podcast with a new episode every week.

Episode 15. Nimmi Rangaswamy on “Social, Shared and Sustainable: Whatever Happened to the Community Internet?”

This is the fifteenth episode of our podcast based on the vignettes contributed by friends and colleagues to Tim Unwin’s new book Digital Technologies in an Unequal World: An Empancipatory Manfesto. In it, Nimmi Rangaswamy concludes that “What was once imagined as a shared, empowering infrastructure has become a personalised, pay-per-use playground — curated for binge and scroll rather than community or collective good. The Internet in India today is more a screen in the palm than a shared window. It entertains more than it empowers, and connects more to content than to community”.

The full vignette can be read here.

All audio files relating to the book are also available on our podcast with a new episode every week.

Episode 14. Nnenna Nwakanma on “Working WITH, not FOR”

This is the fourteenth episode of our podcast based on the vignettes contributed by friends and colleagues to Tim Unwin’s new book Digital Technologies in an Unequal World: An Empancipatory Manfesto. In it, Nnenna Nwakanma tells the story of her experiences having asked to visit a “school that the media has touted as the ‘model’” of good use of digital tech in education in a West African country. As she notes, “I needed to see things for myself, where the rubber hits the road. I also refused any ‘official’ or ‘media-related’ accompaniment”. The vignette reports on the schocks she encountered when she visited. As she concludes “When are we going to stop working FOR stakeholders and start working WITH them?”

The full vignette can be read here.

All audio files relating to the book are also available on our podcast with a new episode every week.

Épisode 13 en français. Yuliya Morenets sur « Au-delà du rôle symbolique: repenser l’inclusion des jeunes dans les forums mondiaux »

Voici le treizième épisode de notre podcast, inspiré des témoignages d’amis et de collègues qui ont contribué au nouveau livre de Tim Unwin, «Digital Technologies in an Unequal World: An Empancipatory Manfesto». Yuliya Morenets y raconte sa rencontre dans le hall d’inscription d’un événement IGF, illustrant comment l’inclusion des jeunes privilégie souvent la familiarité à l’innovation. Elle conclut : « Si nous voulons une véritable participation, nous devons dépasser le symbolisme. Nous devons investir dans les jeunes, non seulement comme des acteurs, mais aussi comme des bâtisseurs : imparfaits, passionnés et toujours en apprentissage. L’important n’est pas de polir chaque voix, mais d’écouter celles qui n’ont pas encore été entendues ». 

Le texte intégral est disponible ici.

Audio en français

Tous les fichiers audio relatifs au livre sont également disponibles sur notre podcast, avec un nouvel épisode chaque semaine.

Episode 13 in English. Yuliya Morenets on “Beyond the Token Seat: Rethinking Youth Inclusion in Global Forums”

This is the thirteenth episode of our podcast based on the vignettes contributed by friends and colleagues to Tim Unwin’s new book Digital Technologies in an Unequal World: An Empancipatory Manfesto. In it, Yuliya Morenets tells the story of an encounter in the registration lobby of an IGF event to show how youth inclusion often rewards familiarity over innovation. She concludes that “If we want real participation, we must move beyond tokenism. We need to invest in youth not just as performers, but as builders—messy, passionate, and still learning. The point is not to polish every voice but to hear the ones that haven’t been heard”.

The full vignette can be read here.

Audio in English

All audio files relating to the book are also available on our podcast with a new episode every week.

Episode 12. David Hollow on “Evidence-driven decision-making in the use of digital technologies in education”

This is the twelfth episode of our podcast based on the vignettes contributed by friends and colleagues to Tim Unwin’s new book Digital Technologies in an Unequal World: An Empancipatory Manfesto. In it, David Hollow argues that building a cuture of evidence-driven decision making can help ensure that EdTech is used wisely to mitigate the global learning crisis. He argues that everyone can contribute to building such a culture of evidence-based decision-making in EdTech by asking the following question: will this use of technology lead to an impact on learning outcomes that is cost-effective and works at scale?

The full vignette can be read here.

All audio files relating to the book are also available on our podcast with a new episode every week.

Episode 11. Janet Longmore on “The Youth-led Imperative”

This is the eleventh episode of our podcast based on the vignettes contributed by friends and colleagues to Tim Unwin’s new book Digital Technologies in an Unequal World: An Empancipatory Manfesto. In it, Janet Longmore provides a summary of the six main learnings from the work of Digital Opportunity Trust with young people drawing especially on their recent experiences in Rwanda and Uganda. Implementation of these learnings can provide a fundamental ‘mindset shift’ that reflects new skills and an entrepreneurial socially responsible spirit, resiliency and adaptability among young people that are critical for navigating employment and self-employment opportunities in a digital economy.

The full vignette can be read here.

All audio files relating to the book are also available on our podcast with a new episode every week.

Digital inclusion in an unequal world: visual interpretations

I’m so grateful to the amazing award-winning Indian cartoonist Alok Nirantar (see @cartoonistalok) for sharing this challenging cartoon as a visual interpretation of the themes underlying my new book Digital Inclusion in an Unequal World (Routledge 2026). This image captures many aspects of the book, raising questions about who really benefits from digital tech (represented by the mobile phone): a rich young boy surfs the Internet, as an older and poorer man tries to hold on at the back to grasp some benefits; the direction of travel from the economically poor village to the smart city (shown below the mobile phone) also hints at the wider spatial implications of the processes of digitalisation.

An important dimension of the book is the inclusion of a diversity of voices and representations – not only images, but also 31 vignettes written by a rich diversity of people of different ages, ethnicities and experiences. Some of these are also available in audio, with new ones being made available on our podcast on a weekly basis. This visualisation is thus a great addition to the book, written by one of India’s best political cartoonists. It is indeed an honour that he crafted this cartoon for me. See Alok’s work on Facebook at https://www.facebook.com/CartoonistAlok.

Latest four podcasts on Digital Inclusion in an Unequal World (Episodes 7-10)

The ICT4D Collective has recently launched a podcast channel on Apple Podcasts which contains audio versions of the vignettes in my upcoming book Digital Inclusion in an Unequal World: An Emancipatory Manifesto. The third tranche of episodes (7-10) is now available as follows:

Digital Inclusion in an Unequal World (Episode 10) – Nick Hughes OBE on “The Power of Micro-Transactions”

This is the tenth episode of our podcast based on the vignettes contributed by friends and colleagues to Tim Unwin’s new book Digital Technologies in an Unequal World: An Empancipatory Manfesto. In it, Nick Hughes argues that “we must use technology to create new economic wealth by either helping someone make money or save money: market-creating innovation“. He then provides insights into how he thinks this can happen, suggesting that “The next phase of development will see digital payments linked to real-time economic output data. The use-cases are multiple, with the following being just a few: clean energy from distributed solar; earnings from tiny retail outlets unlocking working capital; and the lock-up of carbon into biochar rewarding buyers and sellers in the carbon markets”

The full vignette can be read here.

All audio files relating to the book are also available on our podcast with a new episode every week.

Digital Inclusion in an Unequal World (Episode 9) – Emily Hickson’s contribution to “Nigel Hickson: a digital life well lived for others”

This is the ninth episode of our podcast based on the vignettes contributed by friends and colleagues to Tim Unwin’s new book Digital Technologies in an Unequal World: An Empancipatory Manfesto. Our dear friend and colleague, Nigel Hickson was to have written one of these vignettes based on his wealth of experience working on Internet Governance, especially for the British Government and ICANN, but his untimely death meant that he was unable to complete it. Instead, some of his friends have contributed very short pieces on what it was that made him so special, and a model to follow for anyone wishing to work at the policy level to ensure that the poorest and most marginalised can benefit from the use of digital tech. The full vignette can be read here.

All audio files relating to the book are also available on our podcast with a new episode every week.

Digital Inclusion in an Unequal World (Episode 8) – Judith Hellerstein’s contribution to “Nigel Hickson: a digital life well lived for others”

This is the eighth episode of our podcast based on the vignettes contributed by friends and colleagues to Tim Unwin’s new book Digital Technologies in an Unequal World: An Empancipatory Manfesto. Our dear friend and colleague, Nigel Hickson was to have written one of these vignettes based on his wealth of experience working on Internet Governance, especially for the British Government and ICANN, but his untimely death meant that he was unable to complete it. Instead, some of his friends have contributed very short pieces on what it was that made him so special, and a model to follow for anyone wishing to work at the policy level to ensure that the poorest and most marginalised can benefit from the use of digital tech. The full vignette can be read here.

All audio files relating to the book are also available on our podcast with a new episode every week.

Digital Inclusion in an Unequal World (Episode 7) – G. ‘Hari’ Harindranath – How May Academics Help to Empower Marginalised Communities Through Digital Tech?

This is the seventh episode of our podcast based on the vignettes contributed by friends and colleagues to Tim Unwin’s new book Digital Technologies in an Unequal World: An Empancipatory Manfesto. In it, Hari argues that “Empowering marginalised groups through our work with digital technologies, and striving to make the world a better place as a result may be lofty aspirations, but they are worth pursuing. That will require us all to get out of our comfort zones and find ways to prioritise outcomes, commit time and resources, and engage with communities on the ground, rather than in the ivory towers, to learn and gather evidence of impact and outcomes of using digital tech in the service of the world’s poorest and most marginalised”

The full vignette can be read in English here and all audio files relating to the book are also available on our podcast.

Next three podcasts on Digital Inclusion in an Unequal World (episodes 4-6)

The ICT4D Collective has recently launched a podcast channel on Apple Podcasts which contains audio versions of the vignettes in my upcoming book Digital Inclusion in an Unequal World: An Emancipatory Manifesto. The second three episodes are now available as follows:

Digital Inclusion in an Unequal World (Episode 4) – Pari Esfandiari’s contribution to “Nigel Hickson: a digital life well lived for others”

This is the fourth episode of our podcast based on the vignettes contributed by friends and colleagues to Tim Unwin’s new book Digital Technologies in an Unequal World: An Empancipatory Manfesto. Our dear friend and colleague, Nigel Hickson was to have written one of these vignettes based on his wealth of experience working on Internet Governance, especially for the British Government and ICANN, but his untimely death meant that he was unable to complete it. Instead, some of his friends have contributed very short pieces on what it was that made him so special, and a model to follow for anyone wishing to work at the policy level to ensure that the poorest and most marginalised can benefit from the use of digital tech. The full vignette can be read here.

Digital Inclusion in an Unequal World (Episode 5) – Domenico Fiormonte on “The Geopolitics of Digital Knowledge”.

This is the fifth episode of our podcast based on the vignettes contributed by friends and colleagues to Tim Unwin’s new book Digital Technologies in an Unequal World: An Empancipatory Manfesto. In it, Domenico asks the important question “So who has the power today to ‘represent’ digitally the world’s languages, the core of human cultures?”. He answers: “It is a group of Western, predominantly English-speaking and U.S.-based corporations”. However, he concludes optimistically that “the real Web is becoming multilingual and multicultural, regardless of all its hegemonic and mainstream representations”

Audio in Italian

The full vignette can be read in English here.

Digital Inclusion in an Unequal World (Episode 6) – Mei Lin Fung on “Learning from Land Rights so Data Rights are Right from the Get Go”.

This is the sixth episode of our podcast based on the vignettes contributed by friends and colleagues to Tim Unwin’s new book Digital Technologies in an Unequal World: An Empancipatory Manfesto. In it, Mei Lin Fung suggests that “The painful history of poorly defined land rights, which in the past led to displacement through lack of formal documentation, offers a crucial lesson for the digital age”. She concludes optimistically that “We still have time to shape the digital future so that it reflects the dignity of everyone it touches — and ensures meaningful participation for anyone, anywhere”

The full vignette can be read in English here, and it can also be watched on video here.

Our podcast on Digital Inclusion in an Unequal World

The ICT4D Collective has recently launched a podcast channel on Apple Podcasts which contains audio versions of the vignettes in my upcoming book Digital Inclusion in an Unequal World: An Emancipatory Manifesto. The first three episodes are now available as follows:

Tendani Mulanga Chimboza on the exploitation of young women: digital tech at the heart of the immoral economy

This is the first episode of our podcast based on the vignettes contributed by friends and colleagues to Tim Unwin’s new book Digital Technologies in an Unequal World: An Empancipatory Manfesto. In it, Tendani highlights how digital tech is being used to exploit young women in southern Africa. The vignette can also be read here.

Marine Al Dahdah on The Digital Privatisation of India’s Administration

This is the second episode of our podcast based on the vignettes contributed by friends and colleagues to Tim Unwin’s new book Digital Technologies in an Unequal World: An Empancipatory Manfesto. In it, Marine focuses critically on aspects of the digital privatisation of India’s administrative systems. The vignette can also be read here.

Ken Banks on Memories of Innovation for the Most Marginalised

This is the third episode of our podcast based on the vignettes contributed by friends and colleagues to Tim Unwin’s new book Digital Technologies in an Unequal World: An Empancipatory Manfesto. In it, Ken focuses perceptively on the reasons why so many digital initiative notionally intended to help the poor often fail to do so. As he says “I worked for 15 years trying to give a voice to, and support, the work of grassroots organisations through digital tech, butmy frustration in a wider development system that didn’t seem to want to do what they knew was best for those they were meant to serve eventually forced me to step away”. The full vignette can be read here.

Why the Global Digital Compact should not be endorsed

Are you or your organisation thinking of endorsing the Global Digital Compact (GDC)? Has your organisation already endorsed it? If so, please think again, and make a valuable political statement by not endorsing it. Endorsing it gives validity to a flawed process and a deeply problematic document. If it only receives a few endorsements those behind it cannot claim legitimacy, despite it having been agreed by governments participating in the UN Secretary General’s Summit of the Future. Those behind the GDC state that it is a “roadmap for global digital cooperation to harness the immense potential of digital technology and close digital divides”. Put simply, as it is currently structured it cannot deliver on this (for some of the reasons why see Reflections on the Global Digital Compact, Why “we” (the people of the world) need to reject the Global Digital Compact, and Scientism, multistakeholderism and the Global Digital Compact). The endorsement process “calls on all stakeholders to engage in realizing an open, safe and secure digital future for all”. As it is currently worded, it will never deliver this.

Choosing not to endorse the GDC is a positive action that will save a huge amount of unnecessary time and effort – and thus money – that could better be spent on delivering effective digital futures in the interests of the many rather than the few. Here are six things to think about before you make a decision:

  • Have you read it all? You cannot endorse the document unless you agree with it. I also wonder how many people in the 106 organisations that have already signed it have actually read the full document, and do indeed agree with its content? If you do not agree with all of it, how can you endorse it?
  • Does the UN Secretariat have the capacity (both quantitatively and qualitatively) to manage the envisaged GDC process. Despite the planned dramatic expansion of the Office of the Tech Envoy, do you think there is capacity within the UN Secretariat to manage all of the endorsements and engage you actively in future processes and activities? Anyone who is aware of the time and effort that have already been spent by UN agencies in delivering previous global digital initiatives (and processes such as WSIS and the IGF) will know how complex and difficult this is. Do you have faith that the UN Secretariat can effectively deliver the required management of the GDC process? What indeed will this involve?
  • Whose interests does the GDC really serve? Is it anything more than a vanity project for a few leaders within the UN Secretariat, and the powerful interests that they serve? Will it really deliver benefits in the interests of the world’s poorest and most marginalised? If you do not think so, you should not endorse it.
  • Is your organisation merely signing it for appearance’s sake? Are you afraid that you might miss out on an opportunity? Is it just a chance to rebrand what you are already doing, and be seen to be supporting a “global” initiative that has the UN label behind it?
  • Are you endorsing it primarily in your own interests? Are you doing this in the hope that there could be possible future advantages for your own organisation in doing so? Are you really committed to doing things differently so that digital technology can indeed be used by everyone in their own interests? That means everyone, not just the rich and powerful. Are you really going to change fundamentally what you are doing so that you work in the interests of those without power, without a voice, who are being enslaved by those driving the future of digital tech?
  • How can you endorse the GDC if you do not yet know exactly what this means in terms of your future commitments? Apparently endorsing the GDC merely means that you endorse its vision and principles. Do you really endorse all of them? If not, can you endorse it? The endorsement protocol also states that “Organisations and associations can specify action areas where they are involved in and/or interested in contributing, regardless of whether they have endorsed the Compact”. Yet, this does not say what is meant by “contributing”. What do you really want to contribute, and how will you do so?

Please think twice before endorsing the GDC. Do you really think that it provides a sufficiently rigorous or comprehensive framework for crafting a future for the design and use of digital tech that will serve the interests of the world’s poorest and most marginalised people and communities. If you care deeply about these issues, can you really endorse it?

Scientism, multistakeholderism and the Global Digital Compact

Recent AI global summit in Geneva: the glitz and glamour of digital tech

The Internet and World Wide Web have been used to bring many benefits across the world, but they have also been used to cause very significant harms. To deny this, is to fall into the trap of scientism, science’s belief in itself. Science is not neutral and value free as many scientists would have us believe. Above all, scientific enquiry and innovation are not inherently “good”, however that is defined. Moreover, science is not necessarily the best or only way of making truth claims about our existence on planet earth.

The recent “Open Letter to the United Nations” by a distinguished group of 37 scientists, notably including Vint Cerf (described in the letter as Internet Pioneer) and Sir Tim Berners-Lee (described as Inventor of the World Wide Web), raises very important issues around the nature of digital technologies and the so-called multistakeholder model. In essence, it seeks to persuade those involved in the Global Digital Compact “to ensure that proposals for digital governance remain consistent with the enormously successful multistakeholder Internet governance practice that has brought us the Internet of today”.

While I profoundly disagree with the agenda and process of the Global Digital Compact, I do so from the other end of the spectrum to the arguments put forward in their Open Letter. I have three fundamental objections to their proposal: that they largely ignore their responsibility for the harms; that their interpretation of multistakeholderism as being bottom up is flawed; and that, in effect, they represent the corporate interests that have for long sought to subvert the UN system in their own interests.

Science and innovation are not necessarily good

The Internet and World Wide Web were originally invented by scientists (“engineers” as they are referred to in the Open Letter), who were caught up in the excitement of what they were doing. As many of their subsequent statements have suggested, I’m sure these engineers believed that they were doing good. Thus, as the letter goes on to state, the success of those involved in the subsequent development of the Internet and the Web “can be measured by where the Internet is today and what it has achieved: global communication has flourished, bringing education, entertainment, information, connectivity and commerce to most of the world’s population”. While they acknowledge later in their letter that there are indeed harms resulting from the use of the the Internet and Web, they say little about the causes of these harms , nor about the structures of power in their design and propagation. By claiming that the basic architecture of the Internet must not be changed, because it is empowering, they fail sufficiently to take into consideration the possibility that it was their original design of that architecture that was flawed and enabled the rise of the very many harms associated with it.

There is nothing inherently “good” about science; it serves particular sets of interests. Scientists are therefore as responsible for the harms, unintended or deliberate, caused by their inventions as they are for any “good” for which they are used. The letter claims that the technical architecture of the Internet and Web cannot on its own address the harms it is used to cause, but offers no evidence in suport of this argument. If the Internet and Web had not been created as they were, if the architecture had been different, might not the harmful outcomes have been avoided? Did the engineers and others involved take the time to consider the full implications of what they were doing? Did they consider the views of philosophers and social scientists who have studied the diffusion of innovations and their potential harms in the past? Or were they caught up in the technical interests of positivist science? I do not know the answer to these questions, but I do know that they are as responsible for the scale of the harms caused through the use of their inventions, as they are for any good.

On multistalkeholderism

The arguments of the Open Letter are based on the notion that multistakeholder processes have been “enormously successful” in bringing us “the Internet of today”, and that the Global Digital Compact should not damage these by replacing it with “a multilateral process between states”. Accordingly, the authors should also recognise that it is these same multistakeholder processes that have also brought us the harms associated with the Internet and Web. Moreover, the claim that this multistakeholder model of Internet governance is “bottom-up, collaborative and inclusive” is also deeply problematic. Just over a decade ago, I wrote a critique of multistakeholderism (see also my Reclaiming ICT4D) in which I highlighted that despite such aspirations and the efforts of those involved to try to achieve them, the reality is very different. Those arguments apply as much today as they did when I first wrote them. In essence, I argued that there are two fundamental problems in the practice of multistakeholderism: unequal representation, and the decision making process. I challenge the claim that in practice these processes are indeed bottom-up, collaborative and inclusive. The following are just some examples in support of my case:

  • The world’s poorest and most marginalised people and communities do not participate directly in these gatherings.
    • how many people with disabilities or ethnic minorities actually contribute directly?
  • Most of the organisations claiming to represent such minorities sadly usually have their own interests more at heart than they do of those they claim to speak for.
  • There is a very significant power imbalance between those individuals, organisations and states who can afford to participate in these deliberations and those who do not have the financial resources or time to contribute.
    • Small Island states are notable in their absence from many of these processes, simply because of the cost and time involved in such participation.
    • The large, rich global corporations can afford to engage and lobby for their interests, whereas the poorest and most marginalised face almost impossible difficulties in seeking to compete with them.
  • There are enormous linguistic and cultural barriers to full and active engagement.
    • This applies as much to the technical language and processes used in these deliberations as it does to the dominance of a few interrnational languages in the discussions.
  • The processes of consensus decision making are extremely complex, and require considerable experience of participation before people can have the confidence to contribute.
    • Almost by definition, minority voices are unlikely to be heard in such processes of reaching a consensus.

I could highlight many more examples of these challenges from my 25 years of experience in attending international “multistakeholder” gatherings, from the Digital Opportunities Task Force (DOT Force), to the regular cycle of subsequent WSIS, IGF, ICANN, and UN agency gatherings. This is not to deny that many such multistakeholder gatherings do indeed try to support an inclusive approach, but it is to claim that the reality is very different to the aspiration. The image below from the GDC’s page on its consultation process suggests where the power really lies.

It is surely no coincidence that the third of these sub-headings focuses on the $5tn+ represented by the market cap of private sector companies. This need not have been so. They could instead have given a clear breakdown of the exact numbers of submissions from different types of organisation.

The corporate interests underlying the UN digital system and the Global Digital Compact

It is somewhat ironic that this Open Letter is written by “scientists” who in reality largely represent or serve the interests of the digital tech companies, in an effort to roll back what they see as the growing interests of governments represented in the GDC drafts. In stark contrast, I see the entire GDC process as already having been over-influenced by private sector companies (see my 2023 critique of the GDC process). In theory, states should serve the interests of all their citizens, and should rightly be the sector that determines global policy on such issues. It is right that regulation should serve the interests of the many rather than the few.

Here I just briefly focus on three aspects of these challenges: the notion that the Internet is a public good or global commons that serves the interests of all the world’s people; the private sector representation of the scientific community; and the undermining of UN priorities and agendas by the private sector in their own interests. Before I do so, though, I must emphasise that there are many individual scientists who do seek to serve the interests of the poor rather than the rich, and a few of these do also have considerable knowledge and understanding of ethics and philosophy more generally. I also acknowledge the problem of what to do about disfunctional and self-seeking governments.

The Internet as public good

The arguments that the Internet and Web are public (or for some “common”) goods that should be kept free so that everyone can benefit, and at its extreme that access to the Internet should be considered a human right, are fundamentally flawed. People do not benefit equally from such goods (these arguments go back to Aristotle, and can in part be seen in Hardin’s Tragedy of the Commons). Those who benefit the most are the rich and powerful who have the finance, knowledge and ability to do so. This is why digital tech has become such a driver for increased global inequality at all scales. Those who are creating the contemporary digital system are doing so largely in the interests of global capital (for much more detail see my arguments in my Reclaiming ICT4D, Power hierarchies and digital oppression: towards a revolutionary practice of human freedom, and Freedom, enslavement and the digital barons: a thought experiment).

An unhealthy relationship between science and private sector companies

Not all science and innovation are funded or inspired by the interests of private sector corporations, but it is increasingly becoming so, especially in the digital tech sector. Not all scientists or engineers fail to consider the possible unintended consequences of their research and innovation, but many do. All of us have choices to make, and one of those is over whether we seek to serve the interests of the world’s poorest and most marginalised, or the interests of the rich and powerful. Moreover, it is important to recognise that historically it has usually been the rich and powerful who have used technology to serve and reinforce their own interests. There is a strong relationship between power and science (see my The Place of Geography, and Reclaiming ICT4D, both of which draw heavily on Habermas’s Critical Theory, especially Erkenntnis und Interesse). Scientists cannot hide behind their claim that science is neutral or value free.

These challenges are especially problematic in the digital tech sector. Thus, leadership and membership of entities such as the Internet Engineering Steering Group (IESG) of the Internet Engineering Task Force (IETF), the Internet Architecture Board (IAB), and the W3C (Board of Directors) are all heavily dominated by representatives from private sector companies and computer scientists with close links to such companies. It is just such people who have signed the Open Letter.

The private sector subverting the UN system in its own interests

It is entirely apropriate that there should be close dialogues between governments and private sector companies. Likewise, it is important for there to be dialogue between UN agencies and companies. Indeed, international organisations such as the ITU and the Commonwealth Telecommunications Organisation have facilitated such engagements between companies and governments since their origins, to ensure that informed decisions and agreements are reached about telecommunications and digital tech policy and practice across the world. However, despite the neo-liberal hegemony that aspires to roll back the role of government, it is still governments that wield the political power – rightly so.

Recognising this, private sector companies have worked assiduously over the past three decades to increase their influence over the UN system through direct funding, sponsorship, and technical “expert” advice (see my A new UN for a new (and better) global order (Part One): seven challenges and A new UN for a new (and better) global order (Part Two): seven solutions for seven challenges). This has been particularly so with respect to the digital tech sector, and was clearly evident in the origins and evolution of the processes leading up to the creation of the Office of the UN Secretary-General’s Tech Envoy and thus the Global Digital Compact (see my critique of these).

In conclusion

Constructive criticisms of the Global Digital Compact are always welcome. There is, though, a strange irony that representatives of the very interests that played such a strong role in shaping the GDC should now be criticising the way it has developed. My earlier strident criticisms of the GDC were in part that it already reflected too much private sector interest, and that it would do little in practice to mitigate the very considerable harms and digital enslavement caused through the design and use of digital tech (see my Use it or lose it – our freedom). Perhaps I should therefore be grateful that computer scientists and corporate interests are so critical of the draft. This raises some important questions that could be explored in much further detail:

  • Could the architecture of the Internet and Web have been designed differently so as to ensure that it was not used to cause the harms and abuses that are so prevalent today? My hunch is that the answer to this is “yes”, but that it would have been much more difficult, and would have required very considerable more work and thought about its design at that early stage.
  • Are those who designed and created the Internet and Web responsible for these harms? Again my answer to this is “yes”, but I appreciate that not everyone will accept this. In origin, the earliest engineers and computer scientists working in this field were focused primarily on the “science” of these innovative technologies. I have never asked them the extent to which they considered the ethics of what they were doing at that time, or how much they examined the potential unintended consequences. However, almost all these “scientists” were the products of an education system and “scientific community” that was grounded in empirical-analytic science and logical positivism (see my critique in The Place of Geography). Moreover, these scientific communities were always closely engaged with private sector companies (and indeed with the USAn military-industrial complex). There is little doubt that the evolution of the Internet and Web over the last 20 years has been driven primarily by the interests of private sector companies, and they too must be brought to justice with respect to the damage they cause. As for the signatories of this Open Letter, if they claim to be responsible for its positive aspects, then they should also accept that they are responsible for its more reprehensible features.
  • What do we do now about it? This is the really important question, and one that is too complex for those involved in the Gobal Digital Compact to resolve. At best, the GDC can perhaps be seen as a statement of intent by those with interests in promulgating it. It can be ignored or kicked into the long grass. It is impossible to reach a sensible conclusion to these discussions in time for the so-called Summit of the Future in three months’ time. In the meanwhile, all of us who are interested in the evolution of digital technologies in the interests of the world’s poorest and most marginalised must continue to work tirelessely truly to serve their interests. One way we can do this is to work closely with those from diametrically opposed views to try to convict them of their responsibility to craft a fairer, less malevolent digital infrastructure. The geni is out of the box, but it is surely not beyond the realms of human ability to tame and control it. The “scientists” behind the Internet need to step up to their responsibilities to humanity, and start playing a new tune. Some are indeed doing just this, but we need many more to step up to the mark. The so called “bottom up, collaborative and inclusive model of Internet governance” has not well “served the world for the past half century”. It has served some incredibly well, but has largely ignored the interests of the poorest and most marginalised, and has done immeasurable harm to many others. Governments have a fundamental role in helping scientists and companies to make a constructive difference through approproiate regulation and legislation. Whether or not they will choose to do so is another matter entirely.

“The Bill Gates Problem…” by Tim Schwab

Whenever I mention my criticisms of Bill Gates and the Bill & Melinda Gates Foundation, I am usually met with quizzical looks, and in some instances by downright disbelief. Now I know I am not alone. Tim Schwab’s really excellent new book The Bill Gates Problem: Reckoning with the Myth of the Good Billionaire (Penguin Business, 2023) provides a detailed and rigorous account of why we all need to be concerned about the harm caused by Gates, and others like him (those I frequently refer to as The Digital Barons). It is essential reading for anyone who has received, or is considering applying for, funding from the Gates Foundation. Although the book is not without its problems, and it should be noted that the right wing (and digital) press has been far less generous than I am about it (see, for example, reviews by Ben Wright and David Enrich), it is a timely and salutary account of why Gates’ work has been so hugely problematic for “international development” and in particular for the lives of the world’s poorest and most marginalised communities.

I have long been critical of Gates, but have only occasionally written or spoken in any detail about the reasons for this. The publication of Schwab’s book provides a catalyst for me to articulate my own concerns, and compare them briefly with some of Schwab’s very apposite observations.

A problem with Microsoft

I confess that I have never particularly liked Microsoft’s products, and ever since the mid-1980s I have always purchased Apple devices and software (apart from also using Linux and Open Office). Originally, I think this was probably because I was beguiled by the slightly anarchic image of Apple’s products at that time, and because they just seemed easier and more intuitive to use. I have so often found Microsoft’s products (especially software such as Excel, Sharepoint and Teams) to be so clunky and counter-intuitive! To be fair, I increasingly now also have serious concerns over Apple’s business model, especially with respect to their environmental impact, right to repair issues, and cost, but I must be open about my early bias against Microsoft. That having been noted, I nevertheless retain some very good friends who have worked, or are indeed still working, within Microsoft.

My main criticisms of Microsoft in the 1980s and 1990s tended to be at quite an abstract level: that it seemed to be trying to create a global monopoly of operating systems and generic “office” software; that it was proprietary and “closed”; that it was too expensive for the world’s poorest to use (which is why there were so many pirated versions of its software in circulation across the world); that it was primarily a sales-led company; and that it was generating very large profits, often at the expense of those who could little afford it. These profits provided the foundation for Gates’ enormous wealth. To put this into perspective, Gates’ total net worth according to Forbes in 2023 was around $134 billion, although the actual amount he has earnt from Microsoft is impossible to calculate. According to the World Bank, only 60 countries in the world in 2022 had an annual GDP of more than this. Gates’ total wealth was about the same as the annual GDP produced by Morocco in 2022, and was more than that of countries such as Ethiopia ($127 billion) and the Slovak Republic ($115 billion), let alone the remaining 140 countries of the world who generated very much less.

At a more theoretical level, my intellectual background in Marxist theory, the Critical Theory of the Frankfurt School (especially that of Jürgen Habermas – see my The Place of Geography, 1992), my commitment to reducing global inequalities, and my concerns with the increasingly dominant power of US Imperialism (and “American Exceptionalism”) all no doubt also helped to shape my opinions about Microsoft.

In the early 2000s, I had the privilege to lead Tony Blair’s Imfundo initiative based with the UK’s Department for International Development (DFID), which was charged with creating partnerships to use ICTs for education in Africa. This brought me face to face in a very practical way with the harsh realities of the enormous inequalities that exist across the world, and how digital technologies might be used to reduce these. Microsoft’s business model did not sit well with our practice, and guided especially by my colleagues Bas Kotterink and Jason Monty we became proud advocates of Open Source “solutions” and the use of thin client Linux systems in Africa. I fondly recall the energy and enthusiasm of people such as Ed Holcroft (NetDay) and Shafika Isaacs (SchoolNet Africa) who contributed so passionately to this work, and also the commitment of private sector companies such as Cisco, Virgin and Marconi who seconded staff to work with us. Since my earliest research in rural India in the mid-1970s I had argued that “development” should be more about reducing inequalities than about increasing economic growth. My work with Imfundo convinced me even more of this “truth” (see my No end to poverty, 2007).

Working in DFID at that time also made me acutely aware of changes taking place in the global structuring of Official Development Assistance (ODA), particularly the role of Poverty Reduction Strategy Papers (PRSPs; see IMF and World Bank, 2001), and the Paris Declaration, (2005) and Accra Agenda for Action (2008) (see OECD). I felt that things were beginning to change, and that the global donor community was at last repositioning itself to try to work collaboratively with, and more in the interests of the world’s poorest countries. I have absolutely no doubt that many of the then senior leadership team within DFID believed in this agenda. Hence, I could not help but feel that private foundations that could do what they wanted undermined the ongoing global efforts towards responding to the real needs of poor people and countries, rather than imposing our own ideologies and practices on them. The Bill & Melinda Gates Foundation (created in 2000 from the merger of the William H Gates Foundation formed in 1994 and the Gates Learning Foundation) was thus hugely problematic to me in its conceptualisation. Whilst I can understand the founders’ desire to do something different about poverty and try to overcome many of the long-standing problems of “aid”, it struck me that to create what seemed to be a parallel system was only going to make matters worse. From talking with colleagues at DFID working in the health sector, I also became all the more convinced of these distortions through the negative impacts of Gavi, the Vaccine Alliance, that had been created in 2000 with substantial support from Gates.

Meeting Bill Gates

In 2009 I had the opportunity as part of a small group of people working in the field of ICTs and development to meet with Bill Gates. I remember greatly looking forward to this opportunity to discuss some of my experiences with him, to explore why he had not yet really supported the use of digital tech in “development”, and to try to persuade him of the potential for Microsoft to use its considerable expertise to do “good” in the world through digital tech. Most of the people at the meeting seemed to be completely in awe of Gates. Perhaps my own enthusiasm at this opportunity served to fuel the sense of disillusionment and disappointement that I felt afterwards. 

He was so arrogant; he did not brook any real discussion. He swiftly closed down any attempt to engage in critique. He just wanted us to accept what he said as being “the truth”. He conveyed the impression that because he had been successful in business it was only right and proper that he should know how to solve poverty. He seemed to know very little about the actuality of the lives of the world’s poor. He implied that he had a right to try to change the world in his own image because of his success and wealth. He appeared to have no comprehension at all that digital tech drives global inequalities and its use can cause immense harm. In short, I found the brief meeting to be extraordinary and disappointing. 

Despite this, having heard that he was an avid reader, I remember arranging for my recent edited book on ICT4D to be sent to him in the naïve expectation that he might read it and learn something. Unsurprisingly, I never heard back…

I have often thought about this encounter, not least because it fundamentally influenced my subsequent attitudes to both him and his Foundation. At the centre of my concerns was that Bill Gates is funding development practices based primarily on his own (flawed) vision of the economic growth model, with apparently little understanding of the impacts that this has on inequality and its negative effects on the lives of many of the world’s poorest people – especially with respect to the use of digital tech. I was therefore delighted to read such similar thoughts in Tim Schwab’s critique in The Bill Gates Problem (pagination from 2023 Penguin Business edition):

  • The Foundation is “… an institution that thrives on the grotesque economic inequalities that govern the globe, that counts on the rest of us to be too poor or too stupid to say no to its largesse” (p.18).
  • “Why have we allowed Bill Gates to take so much power from us for so long”? (p.19).
  • “The simple fact is Bill Gates doesn’t have expertise, training, or education in most of the topics where he asserts it” (p.127).
  • “While Bill Gates is widely celebrated as the most generous man on earth, during his tenure as the world’s leading philanthropic donor, he has managed to nearly double his personal wealth” (p.178).
  • “Bill Gates’s public persona is very much wrapped up in his identity, as a businessman and then as a philanthropist. But underpinning his success, in Gates’s own mind, is his superior intelligence” and “most journalists have embraced the Gates-as-genius narrative” (p.202).
  • “Giving away money is not supposed to magnify the asymmetries in power that govern society, but to collapse them. And this is precisely why, in many respects, Bill Gates mght be better described as a misanthrope – if he does not hate his fellow man, then he certainly views himself as superior” (pp.242-3).

These are just a tiny sample of the content and style of Schwab’s critique, but based on my brief conversation with Bill Gates, and listening to some of Gates’ wider rhetoric, they resonate completely with my own experience and understanding. To be sure, Schwab does not sufficiently justify his own position, and has been widely criticised for his anti-capitalist stance, for his claims around neo-colonialism, for over-generalising based on scant evidence (despite the book’s 104 pages of detailed supporting notes), and above all for not proffering an alternative vision for the future. I would also add to these criticisms that the book is written very much from a USA’n perspective in which the voices of the world’s poor are largely, although not completely, absent. However, this was not his point in writing the book, which was above all else to lay bare some of the evidence and contradictions concerning Gates’ life, his business tactics, his political influence, his philanthropy and his exercise of power without accountability.

And the Bill & Melinda Gates Foundation

The Gates Foundation has been built largely on Bill Gates’ own ideology, experience and practice, and it closely reflects his own approach to business and power. I have always found it difficult to accept the comments from people I have spoken with who work in or near to the Foundation who deny this, and who claim that Gates only provides the funding and lets them get on with delivering the development. It was therefore very refreshing to read Schwab’s detailed account of the ways through which Gates does indeed influence the policies and practices of the Foundation. At the most basic level, people who are critical of the approach and style of Gates and his Foundation are unlikely to apply to work there, let alone be appointed. However, even I was surprised at the extent of Schwab’s revelations about the levels of secrecy and control that pervade the Foundation for those who are indeed employed there. A real problem for anyone wanting to find out about the Foundation is that so few people are willing to speak truthfully on the record about it, and it may be that not everything Schwab suggests is therefore recognisable to its employees, or to those who are so eager to accept its funding. However, the overall thrust of his argument again seems to accord with my own experiences and those of people I know who have worked with the Gates Foundation.

The most important issue for me is the way that the Gates Foundation seeks to provide direction, or control, over the individuals and organisations that it funds. However, it is not a sine qua non that all foundations should necessarily behave in the same way. One of the potentially valuable things about non-governmental funding (be it through foundations or charitable trusts) is that it can be a bit anarchic and its recipients need not necessarily be tied by the parameters and reporting mechanisms required through tradiutional bilateral aid systems. Mackenzie Scott (former wife of Jeff Bezos of Amazon fame), for example, has a notoriously hands-off, trust-based approach that has raised many eyebrows amongst traditional philanthropists, in part because of her aversion to micromanagement (Candid, 2023; the Chronicle of Philanthropy). Her style is very far removed from that of Bill Gates.

I have often thought that the Gates Foundation is a bit like like a virus that gets inside an organisation in which is it interested, and then seeks to control it. This comparison has always struck me as being appropriate, not least because of the Gates Foundation’s strong support for vaccines and several of the large pharmaceutical companies. I have never therefore sought funding from Gates, and one of the reasons why I resigned from my role as Chair of the Intellectual Leadership Team and Non-Executive Director of the DFID and World Bank funded EdTech Hub in 2019 was because the Gates Foundation was also about to become one of its funders. I saw the writing on the wall, and was not willing to be party to this decision.

In conclusion: please never accept funding from the Bill & Melinda Gates Foundation

I have written this post for two main reasons: first to encourage others to read Tim Schwab’s accomplished book to help them make up their own minds as to whether or not Gates is indeed a “good billionaire”; and second to try to encourage anyone thinking of applying for funding from the Gates Foundation to think again. In a very practical sense, the best way to decompose and decapacitate the Gates Foundation is to refuse knowingly to accept its funding. I add the word “knowingly” because it is often difficult to tell exactly where research funding comes from. This will be difficult for many organisations and researchers because of the extent that they already rely upon the Foundation for support. But is not that itself an indication of how dangerous the Foundation actually is? The Foundation will cease to exist in its present form if no-one is willing to accept its tarnished money. Do we really want a world built in the image of Bill Gates? If not, we need to work consciously and assiduously to undermine what the Foundation is trying to do, and take apart the power structures that it has created. Above all we need to forge a new development discourse built around reducing inequalities rather than maximising economic growth.

Let me leave the last word to Tim Schwab with the closing words of his book:

Billionaire philanthropy, as practiced by someone like Gates, preys on our cultural biases to disguise its influence. It makes us believe that a billionaire’s giving away his vast fortune is an unimpeachable act of charity that must be exalted, rather than a tool of power and control that must be challenged.

Tim Schwab (2023) The Bill Gates Problem: Reckoning with the Myth of the Good Billionaire (Penguin Business) p.362.