Category Archives: digital technologies

The Internet and World Wide Web have been used to bring many benefits across the world, but they have also been used to cause very significant harms. To deny this, is to fall into the trap of scientism, science’s belief in itself. Science is not neutral and value free as many scientists would have us believe. Above all, scientific enquiry and innovation are not inherently “good”, however that is defined. Moreover, science is not necessarily the best or only way of making truth claims about our existence on planet earth.

The recent “Open Letter to the United Nations” by a distinguished group of 37 scientists, notably including Vint Cerf (described in the letter as Internet Pioneer) and Sir Tim Berners-Lee (described as Inventor of the World Wide Web), raises very important issues around the nature of digital technologies and the so-called multistakeholder model. In essence, it seeks to persuade those involved in the Global Digital Compact “to ensure that proposals for digital governance remain consistent with the enormously successful multistakeholder Internet governance practice that has brought us the Internet of today”.

While I profoundly disagree with the agenda and process of the Global Digital Compact, I do so from the other end of the spectrum to the arguments put forward in their Open Letter. I have three fundamental objections to their proposal: that they largely ignore their responsibility for the harms; that their interpretation of multistakeholderism as being bottom up is flawed; and that, in effect, they represent the corporate interests that have for long sought to subvert the UN system in their own interests.

Science and innovation are not necessarily good

The Internet and World Wide Web were originally invented by scientists (“engineers” as they are referred to in the Open Letter), who were caught up in the excitement of what they were doing. As many of their subsequent statements have suggested, I’m sure these engineers believed that they were doing good. Thus, as the letter goes on to state, the success of those involved in the subsequent development of the Internet and the Web “can be measured by where the Internet is today and what it has achieved: global communication has flourished, bringing education, entertainment, information, connectivity and commerce to most of the world’s population”. While they acknowledge later in their letter that there are indeed harms resulting from the use of the the Internet and Web, they say little about the causes of these harms , nor about the structures of power in their design and propagation. By claiming that the basic architecture of the Internet must not be changed, because it is empowering, they fail sufficiently to take into consideration the possibility that it was their original design of that architecture that was flawed and enabled the rise of the very many harms associated with it.

There is nothing inherently “good” about science; it serves particular sets of interests. Scientists are therefore as responsible for the harms, unintended or deliberate, caused by their inventions as they are for any “good” for which they are used. The letter claims that the technical architecture of the Internet and Web cannot on its own address the harms it is used to cause, but offers no evidence in suport of this argument. If the Internet and Web had not been created as they were, if the architecture had been different, might not the harmful outcomes have been avoided? Did the engineers and others involved take the time to consider the full implications of what they were doing? Did they consider the views of philosophers and social scientists who have studied the diffusion of innovations and their potential harms in the past? Or were they caught up in the technical interests of positivist science? I do not know the answer to these questions, but I do know that they are as responsible for the scale of the harms caused through the use of their inventions, as they are for any good.

On multistalkeholderism

The arguments of the Open Letter are based on the notion that multistakeholder processes have been “enormously successful” in bringing us “the Internet of today”, and that the Global Digital Compact should not damage these by replacing it with “a multilateral process between states”. Accordingly, the authors should also recognise that it is these same multistakeholder processes that have also brought us the harms associated with the Internet and Web. Moreover, the claim that this multistakeholder model of Internet governance is “bottom-up, collaborative and inclusive” is also deeply problematic. Just over a decade ago, I wrote a critique of multistakeholderism (see also my Reclaiming ICT4D) in which I highlighted that despite such aspirations and the efforts of those involved to try to achieve them, the reality is very different. Those arguments apply as much today as they did when I first wrote them. In essence, I argued that there are two fundamental problems in the practice of multistakeholderism: unequal representation, and the decision making process. I challenge the claim that in practice these processes are indeed bottom-up, collaborative and inclusive. The following are just some examples in support of my case:

• The world’s poorest and most marginalised people and communities do not participate directly in these gatherings.
  • how many people with disabilities or ethnic minorities actually contribute directly?
• Most of the organisations claiming to represent such minorities sadly usually have their own interests more at heart than they do of those they claim to speak for.
• There is a very significant power imbalance between those individuals, organisations and states who can afford to participate in these deliberations and those who do not have the financial resources or time to contribute.
  • Small Island states are notable in their absence from many of these processes, simply because of the cost and time involved in such participation.
  • The large, rich global corporations can afford to engage and lobby for their interests, whereas the poorest and most marginalised face almost impossible difficulties in seeking to compete with them.
• There are enormous linguistic and cultural barriers to full and active engagement.
  • This applies as much to the technical language and processes used in these deliberations as it does to the dominance of a few interrnational languages in the discussions.
• The processes of consensus decision making are extremely complex, and require considerable experience of participation before people can have the confidence to contribute.
  • Almost by definition, minority voices are unlikely to be heard in such processes of reaching a consensus.

I could highlight many more examples of these challenges from my 25 years of experience in attending international “multistakeholder” gatherings, from the Digital Opportunities Task Force (DOT Force), to the regular cycle of subsequent WSIS, IGF, ICANN, and UN agency gatherings. This is not to deny that many such multistakeholder gatherings do indeed try to support an inclusive approach, but it is to claim that the reality is very different to the aspiration. The image below from the GDC’s page on its consultation process suggests where the power really lies.

It is surely no coincidence that the third of these sub-headings focuses on the $5tn+ represented by the market cap of private sector companies. This need not have been so. They could instead have given a clear breakdown of the exact numbers of submissions from different types of organisation.

The corporate interests underlying the UN digital system and the Global Digital Compact

It is somewhat ironic that this Open Letter is written by “scientists” who in reality largely represent or serve the interests of the digital tech companies, in an effort to roll back what they see as the growing interests of governments represented in the GDC drafts. In stark contrast, I see the entire GDC process as already having been over-influenced by private sector companies (see my 2023 critique of the GDC process). In theory, states should serve the interests of all their citizens, and should rightly be the sector that determines global policy on such issues. It is right that regulation should serve the interests of the many rather than the few.

Here I just briefly focus on three aspects of these challenges: the notion that the Internet is a public good or global commons that serves the interests of all the world’s people; the private sector representation of the scientific community; and the undermining of UN priorities and agendas by the private sector in their own interests. Before I do so, though, I must emphasise that there are many individual scientists who do seek to serve the interests of the poor rather than the rich, and a few of these do also have considerable knowledge and understanding of ethics and philosophy more generally. I also acknowledge the problem of what to do about disfunctional and self-seeking governments.

The Internet as public good

The arguments that the Internet and Web are public (or for some “common”) goods that should be kept free so that everyone can benefit, and at its extreme that access to the Internet should be considered a human right, are fundamentally flawed. People do not benefit equally from such goods (these arguments go back to Aristotle, and can in part be seen in Hardin’s Tragedy of the Commons). Those who benefit the most are the rich and powerful who have the finance, knowledge and ability to do so. This is why digital tech has become such a driver for increased global inequality at all scales. Those who are creating the contemporary digital system are doing so largely in the interests of global capital (for much more detail see my arguments in my Reclaiming ICT4D, Power hierarchies and digital oppression: towards a revolutionary practice of human freedom, and Freedom, enslavement and the digital barons: a thought experiment).

An unhealthy relationship between science and private sector companies

Not all science and innovation are funded or inspired by the interests of private sector corporations, but it is increasingly becoming so, especially in the digital tech sector. Not all scientists or engineers fail to consider the possible unintended consequences of their research and innovation, but many do. All of us have choices to make, and one of those is over whether we seek to serve the interests of the world’s poorest and most marginalised, or the interests of the rich and powerful. Moreover, it is important to recognise that historically it has usually been the rich and powerful who have used technology to serve and reinforce their own interests. There is a strong relationship between power and science (see my The Place of Geography, and Reclaiming ICT4D, both of which draw heavily on Habermas’s Critical Theory, especially Erkenntnis und Interesse). Scientists cannot hide behind their claim that science is neutral or value free.

These challenges are especially problematic in the digital tech sector. Thus, leadership and membership of entities such as the Internet Engineering Steering Group (IESG) of the Internet Engineering Task Force (IETF), the Internet Architecture Board (IAB), and the W3C (Board of Directors) are all heavily dominated by representatives from private sector companies and computer scientists with close links to such companies. It is just such people who have signed the Open Letter.

The private sector subverting the UN system in its own interests

It is entirely apropriate that there should be close dialogues between governments and private sector companies. Likewise, it is important for there to be dialogue between UN agencies and companies. Indeed, international organisations such as the ITU and the Commonwealth Telecommunications Organisation have facilitated such engagements between companies and governments since their origins, to ensure that informed decisions and agreements are reached about telecommunications and digital tech policy and practice across the world. However, despite the neo-liberal hegemony that aspires to roll back the role of government, it is still governments that wield the political power – rightly so.

Recognising this, private sector companies have worked assiduously over the past three decades to increase their influence over the UN system through direct funding, sponsorship, and technical “expert” advice (see my A new UN for a new (and better) global order (Part One): seven challenges and A new UN for a new (and better) global order (Part Two): seven solutions for seven challenges). This has been particularly so with respect to the digital tech sector, and was clearly evident in the origins and evolution of the processes leading up to the creation of the Office of the UN Secretary-General’s Tech Envoy and thus the Global Digital Compact (see my critique of these).

In conclusion

Constructive criticisms of the Global Digital Compact are always welcome. There is, though, a strange irony that representatives of the very interests that played such a strong role in shaping the GDC should now be criticising the way it has developed. My earlier strident criticisms of the GDC were in part that it already reflected too much private sector interest, and that it would do little in practice to mitigate the very considerable harms and digital enslavement caused through the design and use of digital tech (see my Use it or lose it – our freedom). Perhaps I should therefore be grateful that computer scientists and corporate interests are so critical of the draft. This raises some important questions that could be explored in much further detail:

• Could the architecture of the Internet and Web have been designed differently so as to ensure that it was not used to cause the harms and abuses that are so prevalent today? My hunch is that the answer to this is “yes”, but that it would have been much more difficult, and would have required very considerable more work and thought about its design at that early stage.
• Are those who designed and created the Internet and Web responsible for these harms? Again my answer to this is “yes”, but I appreciate that not everyone will accept this. In origin, the earliest engineers and computer scientists working in this field were focused primarily on the “science” of these innovative technologies. I have never asked them the extent to which they considered the ethics of what they were doing at that time, or how much they examined the potential unintended consequences. However, almost all these “scientists” were the products of an education system and “scientific community” that was grounded in empirical-analytic science and logical positivism (see my critique in The Place of Geography). Moreover, these scientific communities were always closely engaged with private sector companies (and indeed with the USAn military-industrial complex). There is little doubt that the evolution of the Internet and Web over the last 20 years has been driven primarily by the interests of private sector companies, and they too must be brought to justice with respect to the damage they cause. As for the signatories of this Open Letter, if they claim to be responsible for its positive aspects, then they should also accept that they are responsible for its more reprehensible features.
• What do we do now about it? This is the really important question, and one that is too complex for those involved in the Gobal Digital Compact to resolve. At best, the GDC can perhaps be seen as a statement of intent by those with interests in promulgating it. It can be ignored or kicked into the long grass. It is impossible to reach a sensible conclusion to these discussions in time for the so-called Summit of the Future in three months’ time. In the meanwhile, all of us who are interested in the evolution of digital technologies in the interests of the world’s poorest and most marginalised must continue to work tirelessely truly to serve their interests. One way we can do this is to work closely with those from diametrically opposed views to try to convict them of their responsibility to craft a fairer, less malevolent digital infrastructure. The geni is out of the box, but it is surely not beyond the realms of human ability to tame and control it. The “scientists” behind the Internet need to step up to their responsibilities to humanity, and start playing a new tune. Some are indeed doing just this, but we need many more to step up to the mark. The so called “bottom up, collaborative and inclusive model of Internet governance” has not well “served the world for the past half century”. It has served some incredibly well, but has largely ignored the interests of the poorest and most marginalised, and has done immeasurable harm to many others. Governments have a fundamental role in helping scientists and companies to make a constructive difference through approproiate regulation and legislation. Whether or not they will choose to do so is another matter entirely.