Tag Archives: technology

Short guides to literature on technology use in education: both the positives and the negatives…

Infant school

Infant school in Cocody, Abidjan, Côte d’Ivoire

Far too many initiatives using technology in education fail to learn from the experiences of others as they seek to be innovative and novel.  Consequently, the same mistakes tend to be replicated over and over again.  Far too many researchers likewise fail to read but a fraction of the vast literature that has been published on technology and education, and bibliographies in PhD theses in the field are increasingly often only sketchy at best.

In 2017 and 2018 I had the privilege of being asked to write a report for UNICEF on how the organisation might respond to the future interface between technology and learning.  This involved reading hundreds of reports, interviewing numerous people, and drawing on my experiences across the world over the last quarter of a century.  It made me realise how little I know, and how much still needs to be done.

However, in order to help others on this journey of discovery and learning, I thought it might be helpful to share a shortened version of the footnotes (34 sides) and a short summary bibliography (10 sides) that I included in that report.  Many of the links to the original literature or examples are included (please let me know if any are broken so that I can try to update them!).  Not least, I hope that this might reduce the flow of questions I receive from people beginning to get interested in the field, either for research or because they have a great idea that they would like to introduce in practice on the ground – most of whom have never actually read much before asking me the question!  These are but starting points on a lifetime of learning and discovery, but I hope that people may find them useful.

I have previously posted summaries of some of the content of my UNICEF report elsewhere on my Blog as follows:

I must stress that these are very much my own views, and in no way represent the opinions of UNICEF or those with whom I have previosuly worked.  They are offered here, though, to get us all to ask some of the difficult questions about ways through which some of the poorest and most marginalised can benefit from the use of technology in education, if indeed that will ever truly be possible (at least in a relative sense).

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Filed under Africa, AI, Education, Higher Education, ICT4D, technology, United Nations

Failures and corruption in DFID’s education programme in Pakistan

DFID’s much-vaunted education programme in Pakistan has been beset by problems since its very beginning.  Many of these issues could have been avoided if people responsible had listened to the voices of those on the ground who were working in the education systems and schools in Punjab and Khyber Pakhtunkhwa.  Those responsible for designing and implementing the flawed programme need to be identified, and take responsibility for their actions.  Many are still in highly paid and “respected” roles in private consultancy companies that are at risk of delivering such failed projects over and over again unless they are stopped.

A recent report in the Financial Times (by Bethan Staton and Farhan Bokhari, 24th August 2019) has gone largely unreported elsewhere, as a coalition of silence continues over this failure and corruption in a prestigious DFID programme.  As their report begins, “Buildings in more than nine in 10 schools in Pakistan delivered under a £107m project funded by the UK’s Department for International Development are not fit for purpose, leaving 115,000 children learning in makeshift classrooms as a new academic year begins”.  Some 1,277 out of the 1,389 schools that were meant to have been built or renovated are potentially at risk from structural design flaws, which put them at risk of collapse in earthquakes.  Pakistan is one of the most seismically active countries in the world and has had six major earthquakes over 6 Mw in the last decade.  The earthquake in October 2005 killed over 86,000 people, and set in train various initiatives to try to ensure that schools were indeed built to protect children in earthquakes.

The UK government has responded quickly to the FT’s report, with the new Secretary of State, Alok Sharma, saying that this is unacceptable and the contracting company would be retrofitting all affected classrooms at no extra cost to the taxpayer.  Stephen Twigg, the chair of the House of Commons International Development Select Committee, has also pledged to investigate this as part of an inquiry into the impact and delivery of aid in Pakistan.

However, all of this could have been avoided if earlier warnings had been heeded, especially from people in Pakistan on the ground who really knew what was going on.  The suspicion is that those who designed and benefitted from the programme thought that they could get away with benefitting personally from these contracts.  Yet again, suspicion falls on the probity of “international development consultants” and “implementing agencies”.  As a very good Pakistani friend said to me, “follow the money”.  So I have!

I first warned about problems with DFID funded education projects in Pakistan following a visit there in 2016.  I raised my concerns in a post in May of that year entitled Education reform in Pakistan: rhetoric and reality, and shared these with colleagues in DFID, but was assured that this was a prestigious DFID programme that was above reproach and was delivering good work.  My comments were, I was told, mere heresay.

That post ended with the following words:

“The main thing that persuaded me to write this piece was a Facebook message I received this morning, that then suddenly disappeared.  It read:

“It is true though Tim Unwin.  What is really pathetic is that neither Dfid nor Sindh/Punjab government are made accountable for those children whose education will discontinue after this debacle. Education Fund for Sindh boasted enrolling 100 thousand out of school kids. Overnight the project and project management has vanished, website dysfunctional…Poof and all is gone. There is no way to track those children and see what’s happening to their education”

This is so very sad.  We need to know the truth about educational reform in Pakistan – and indeed the role of donors, the private sector and richly paid consultants – in helping to shape this.   I cannot claim that what I have been told is actually happening on the ground, but I can claim that this is a faithful record of what I was told”.

I wish I knew why the words were taken down; perhaps the author did not want to be identified.  More importantly, I wish that people in DFID had listened to them.

My earlier post alluded to the coalition of interests in international development between individual consultants, global corporations, local companies, and government officials.  Let me now expand on this.

  • McKinsey, Pearson, Delivery Associates and Sir Michael Barber.  Barber is curently chairman and founder of Delivery Associates (among other roles) and was in many ways the mind behind DFID’s recent educational work in Pakistan.  From 2011-2015 he was DFID’s Special Representative on Education in Pakistan (as well as Chief Education Advisor at Pearson, 2011-2017), and in 2013 he wrote an enthusastic report entitled The Good News from Pakistan: How a revolutionary new approach to education reform shows the way forward for Pakistan and development aid everywhere, which explored in particular ways through which expansion in low-cost private sector educational delivery might spur the government to reform itself (pp.49-50).  However, as the Mail Online pointed out Barber was paid £4,404 a day for his advice.  As this source goes on to point out, “Sir Michael was handed the deal 18 months ago as part of a wider contract with management consultants McKinsey.  Originally McKinsey was planning to charge £7,340 a day for Sir Michael’s advice on improving Pakistan’s education system over 45 days, making a total of £330,300.  Overall, four consultants were to be paid £910,000 for 250 days’ work, although this was reduced to £676,720 after the firm agreed a ‘social sector discount’, which took Sir Michael’s daily rate to £5,505. A fellow director was paid the same rate while two ‘senior consultants’ were paid £2,350 a day”.  There is no doubt that Barber played a key role in shaping DFID’s educational policies in Pakistan and was paid “handsomely” for it.  The 2016 review of the PESP (II) (Punjab Education Support Programme) clearly describes his involement: “More formally, the bi-monthly stocktake of the Roadmap provides a high-level forum to discuss a range of key education indicators (such as student attendance and missing facilities) with the CM, Secretary Education and Sir Michael Barber, as the UK Special Representative for Education in Pakistan”.
  • IMC Worldwide, the main contractor.  The British Company IMC Worldwide won the main contract for delivering much of DFID’s school building programme in Pakistan, and continues to claim on its website that the project is a great success (as noted on a screenshot of its home page earlier today, shown below).

Screenshot 2019-08-30 at 18.04.25

This goes on to highlight their success in improving up to 1500 classrooms, with videoclips emphasising in particular their use of reinforced foundations, innovative use of Chinese Brick Bond, preserving history through innovations, and building community engagement.  It is, though, worth remembering that the Punjab Education Support Programme PESP (II) January 2016 review commented that “The school infrastructure component has been slow to perform. This was due in part to a delay in legal registration of IMC Worldwide (the international private sector implementing partner) in Pakistan. Unit costs have also risen dramatically since the last Annual Review and work is behind the original schedule. The quality of construction in the classrooms that have been completed is encouraging”.  In hindsight, the quality of work would appear to have been anything but encouraging!

  • Humqadan-SCRP, the local initiative.  IMC needed to implement the programme through local contractors, and this led to the creation of Humqadan-SCRP.  The implementation phase started in May 2015 as a five year programme funded by DFID and the Australian government, and managed by IMC Worldwide.  It is very difficult to find out details about exactly who is involved in delivering the construction work on the ground (closed tenders are listed here).  Its newsletters in 2017 and 2018 mentioned that Herman Bergsma was the team leader, although he has now been replaced (his predecessor was Roger Bonner).

Screenshot 2019-08-30 at 18.44.44

As with the IMC site, Humqadan’s media centre page above indicates great success for the initiative.  However, local media in Pakistan has occasionally reported problems and challenges with the work.  In December 2017, Dawn thus highlighted the case of a school building being demolished in 2015, but still remaining to be reconstructed.  More worrying, though, are suggestions that IMC may have failed sufficiently to do quality checks, and had challenges in ensuring that local contractors were paid appropriately and on time; there are even claims that IMC may have sought to keep much of the money for themselves.  DFID’s July 2016 annual report for the Khyber Pakhtunkhwa Education Sector Programme (KESP) perhaps gives some credence to such rumours, noting that “Just before the finalisation of last year’s KESP annual review, Humqadam flagged to DFID an expected increase in their costs for construction and rehabilitation, but the detail was not clear at the time of publication. Humqadam subsequently confirmed that after going out to the market for the construction work, several cost drivers were significantly higher than in their original estimates. This had the effect of approximately doubling average classroom construction costs from PKR 450,000 (£2,813) to PKR 950,000 (£5,938)”.  The Pakistani construction sector is notoriously problematic and anyone the least bit familiar with the country should know the importance of good and rigorous management processes to ensure that appropriate standards are maintained.  A doubling of costs, though, seems remarkable; even more remarkable is DFID’s apparent acceptance of this.

  • The donor’s role, DFID.  DFID’s regular reports on progress with the project are mixed.  Ever since the beginning, they have tended to over-emphasise the successes, while underestimating the failures. That having been said, it is important to emphasise that some attempts have been made by DFID to grapple with these issues.  As I noted in my earlier post relating to the Punjab Education Support Programme (PESP II): “DFID’s Development Tracker page suggests that there was a substantial over-spend in 2013/14, and a slight underspend in 2015/16, with 2014/15 being just about on budget.  Moreover, DFID’s most recent review of the project dated January 2016 had provided an overall very positive account of the work done so far, although it did note that “The school infrastructure component has been slow to perform” (p.2)“.  The July 2016 KESP report likewise noted that “Over the 12 months since the last KESP review, DFID has responded by strengthening its management of the Humqadam contract to increase scrutiny and oversight. The team produced an enhanced monitoring strategy and commissioned a Third Party Verification (TPV) contract to verify that this intervention still represented value for money.”  It is nevertheless remarkable that the programme score for this programme increased from C in 2012, to B in 2013 and 2014, and then A from 2015 to 2016.  As far as DFID is concerned it was indeed therefore being successful.  Not insignificantly, though, the risk rating rose from High from 2012-2015 to Major in 2016.  Unfortunately there is no mention of Humqadan in the first Performance Evaluation of DFID’s Punjab Education Sector Programme (PESP2), published in 2019.  On balance, some aspects of the overall programme would indeed appear to be going well, but DFID’s monitoring processes would seem to have failed to pick up a potentially catastrophic failure in actual delivery on the ground.

This is clearly a complex and difficult situation, but above all two things stand out as being extremely sad:

  • Children on the ground in desperate need of good learning opportunities seem to have been failed, since so many new school buildings appear not to have been built to the appropriate standards; and
  • DFID’s reputation as one of the world’s leading bilateral donors has been seriously tarnished, whether or not the scale of construction failure is as high as the FT article suggests.

All of these problems could have been resolved if:

  • greater care had been taken in the design of the programme in the first place;
  • greater attention had been focused on the problems picked up in the annual reporting process;
  • greater scrutiny had been paid to the work of the consultancy companies and local contractors; and
  • greater efffort had been expended on monitoring local progress and quality delivery on the ground.

Above all, if senior DFID staff had listened more to concerns from Pakistanis working on the ground in rural areas of Punjab and Khyber Pakhtunkhwa, and had been less concerned about portraying its success as a donor agency, then these problems might never have arisen in the first place.  Yet again the coalition of interests of donor governments, international consultants and their companies and corporations, seem to have dominated the views and lives of those that they purport to serve.

If the Financial Times report is true, and the scale of incompetence and possible corruption is indeed as high as is claimed, I hope that DFID will take a very serious look at its processes, and ensure that those who have taken British taxpayers’ money for their own personal gain are never permitted to do so again.


Additional insights, August 2022

The above post was written some three years ago, but I have recently discovered additional materials that would indeed support some of my conjectures. Those interested might like to see the following by Matt Benson on LinkedIn about his resignation from what was then DFID:

These provide much more detail from the inside, and it would be good to know what the FCDO might have to say in response.

It strikes me that there are at least five fundamental issues that need to be addressed:

  • The implications that these issues have for the provision of education in Pakistan, especially for some of the poorest and most marginalised children;
  • The role of very highly paid individual consultants and international contractors in development initiatives across the world;
  • The ways through which the UK funds its international development programmes, especially now that these are delivered through the FCDO;
  • Mechanisms for assessing the impact of aid interventions openly and transparently, esecially where these are funded through taxpayer’s money; and
  • The accountability of individuals within development interventions.

Hopefully, there can be an open and constructive discussion around all of these important issues, because it is surely time to stop the exploitation of the international aid system by companies and individual consultants as appears to have happened on a significat scale in Pakistan.

Updated 22 August 2022

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Filed under Education, ICTs, Pakistan, poverty, technology, Uncategorized

Participating in the DFID-funded technology for education Hub Inception Phase consultation retreat

Windsor BuildingIt was great to be part of the DFID-funded technology for education EdTech Hub three-day Inception Phase consultation retreat from the evening of  29th July through to 1st August held at Royal Holloway, University of London.  This brought together some 30 members of the core team, funders and partners from the Overseas Development Institute, the Research for Equitable Access and Learning (REAL) Centre at the University of Cambridge, Brink, Jigsaw Consult, Results for Development, Open Development and Education, AfriLabs, BRAC and eLearning Africa, and the World Bank, as well as members of the Intellectual Leadership Team from across the world, and representation from the Bill and Melinda Gates Foundation.

The meeting was designed to set in motion all of the activities and processes for the Inception Phase of the eight-year Hub, focusing especially on

  • The Hub’s overall vision
  • The work of the three main spheres of activity
    • Research
    • Innovation, and
    • Engagement
  • The governance structure
  • The theory of change
  • The ethical and safeguarding frameworks
  • The communication strategy, and
  • The use of Agile and adaptive approaches

The Hub aims to work in partnership to “galvanise a global community in pursuit of catalytic impact, focusing on evidence so we can collectively abandon what does not work and reallocate funding and effort to what does”.  Moreover, it is “committed to using rigorous evidence and innovation to improve the lives of the most marginalised”.

Above all, as the pictures below indicate, this meeting formed an essential part in helping to build the trust and good working relationships that are so essential in ensuring that this initiative, launched in June 2019, will achieve the ambitious goals that it has set.

[A similr version of this post was first published on the UNESCO Chair in ICT4D site, 1st August 2019]

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Participating in IFLA’s President’s Meeting and Ministerial Forum, Buenos Aires, 22-23 May 2019

Ministers Forum

Ministers and Secretaries of Culture Forum

It was a real privilege to have been invited to participate in the International Federation of Library Associations and Institutions (IFLA) Forum of Ministers and Secretaries of Culture of Latin America and the Caribbean on 22nd May, and to give a keynote address at its 2019 President’s meeting which was on the theme of Motors of change: libraries and sustainable development on 23rd May, both in Buenos Aires.  These meetings provided a valuable opportunity for those actively involved in the role of libraries in contributing to the development of Latin American and Caribbean countries to share ideas and experiences, and agree on ways through which their work can be further enhanced.

The Forum of Ministers and Secretaries of Culture was held in the very impressive Congress of the Argentine Nation, and provided an excellent opportunity for senior

President

IFLA President and Secretary General

government officials from across the region to share presentations and discuss the theme of Libraries, Access to Information and the Sustainable Development Goals.  Welcoming participants, IFLA President Glòria Pérez-Salmerón reminded them of the theme of her presidency – Motors of Change – and underlined the difference that libraries can make, for so many people, in so many ways.  IFLA Secretary-General Gerald Leitner stressed to the ministers of the power they had in their hands, and made the case for ensuring that they – and libraries – are included fully in national development plans.  A key outcome of the meeting was the signing of the Buenos Aires Declaration which affirmed participating governments’ commitment to the UN 2030 Agenda, and to the power of libraries and access to information to achieve it.  The meeting also saw the launch of the second edition of the Development and Access to Information Report produced by IFLA and the Technology and Social Change Group (TASCHA) at the University of Washington, focusing especially on SDG4 (education), SDG8 (decent work and economic growth), SDG10 (inequalities), SDG13 (climate chage) and SDG16 (peace, justice and strong institutions), and edited by Stephen Wyber and Maria Garrido.

In the evening, there was a Cultural Gala in the Public Hall of the Library of the National Congress, which consisted of three main elements:

  • Nacha

    Nacha Guevara

    A dance performance in two parts by the Arte Ballet Compañía: the Don Quijote suite, and Tiempos de Tango, with ideation, choreography and direction by María Fernanda Blanco.

  • Music played by the Chamber Orchestra of the Honorable Argentine Chamber of Deputies with a repertoire dedicated to the Argentine composer Astor Piazzolla, featuruing especially the saxophone soloist Jorge Retamoza.
  • A wonderful closing sequence of songs by the famous Argentine artist Nacha Guevara.

The 2019 President’s Meeting on 23rd May built on the themes of the Development and Access to Information Report, and began with a session of welcoming speeches by IFLA President Glòria Pérez-Salmerón, IFLA Secretary-General Gerald Leitner, Alejandro Lorenzo César Santa (General Coordinating Director, Library of the National Congress), and Rene Mauricio Valdes (United Nations Resident Coordinator, Argentina).  This was followed by my keynote  on Libraries and Sustainable Development: challenges of inequality in a digital world (.pdf of slide deck), which:

  • Screenshot 2019-05-25 at 21.00.54Challenged those who believe that the SDGs will deliver on their aspirations;
  • Highlighted the role of digital technologies in leading to increasing inequalities;
  • Explored issues around power, knowledge and content;
  • Advocated for the important role that libraries can serve as open places and communal resource centres; and
  • Concluded by encouraging participants to have the will to make a difference.

In the afternoon, there were three sets of discussions and presentations by the authors of the Development and Access to Information Report and others on the following themes:

  • A Library Response to Global Challenges: What Can Libraries Contribute to International Efforts to Tackle the Issues that Affect the Planet?
  • Driving Development at a Local Level: Libraries Making a Difference to People’s Lives
  • Improving Decision-Making and Accountability: Libraries as Pillars of Democracy and Good Governance

Tango 1

Our great tango teachers!

These two days of lively and interesting discussion provided a wealth of ideas for all those participating from governments and libraries to implement on return to their own countries.  It was also a very valuable opportunity to build a network of people working at the interface between libaries and international development, especially in Latin America and the Caribbean.  Very many thanks are due to the hard work and hospitality of colleagues from IFLA and our Argentian hosts.  One of my lasting memories will definitely be learning to dance the tango – for which many thanks to our brilliant teachers!

 

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Filed under Conferences, Dance, ICT4D, Latin America, My Lectures, Photographs, research, SDGs, United Nations, Universities

The gendered language of ICTs and ICT4D

I have long pondered about writing on the gendering of language in the field of ICT for Development (ICT4D), but have always hesitated because of the sensitivity of the subject matter.  However, I feel that the time is now right to do so following the recent launch of our initiative designed to change the attitudes and behaviours of men in the ICT/tech sector (TEQtogether).  This post may offend some people, but I hope not.  It is an issue that needs addressing if we are truly to grapple with the complexities of gender in ICT4D.

The way we use language both expresses our underlying cognition of the world, and also shapes that world, especially in the minds of those who read or hear us.  My observation is that in the ICT field most writers and practitioners have been blind to this gendering of language, and thus perpetuate a male-dominated conceptualisation of ICT4D.  Four very different examples can be used to highlight this:

  • The gendering of electronic parts. For a very considerable time, electronic parts have been gendered.  Take, for example, male and female connectors.  This is summarised graphically in the populist but communal Wikipedia entry on the subject: “In electrical and mechanical trades and manufacturing, each half of a pair of mating connectors or fasteners is conventionally assigned the designation male or female. The “female” connector is generally a receptacle that receives and holds the “male” connector … The assignment is a direct analogy with genitalia and heterosexual sex; the part bearing one or more protrusions, or which fits inside the other, being designated male in contrast to the part containing the corresponding indentations, or fitting outside the other, being designated female. Extension of the analogy results in the verb to mate being used to describe the process of connecting two corresponding parts together”.  Not only are different electronic parts gendered, but such gendering leads to an association with heterosexual intercourse – mating.  Interestingly, in digital systems, it is usually the male part that is seen as being “active”: keyboards and mice (male) are the active elements “plugged into” a female socket in a computer.  Yet, in reality it is the processing IMG_3261power of the computer (perhaps female) that is actually most valued.  Moreover, the use of USB “sticks”, often phallic in shape, can be seen as a clear example of this male/female gendering associated with heterosexual sex.  The use of such sticks to infect computers with viruses can also, for example, be likened to the spread of sexually transmitted diseases in humans.  The shift away from the use of such male and female connectors to the increasingly common use of WiFi and Bluetooth can in turn perhaps be seen as one way through which this gendering might be being broken down, although much more research needs to be done to explore the gendering of all aspects of digital technologies.
  • The use of language in ICT4D.  Far too often the language associated with the use of technology in international development carries with it subconscious, and (hopefully) usually unintended, meanings.  In the light of the above discussion, the DIGITAL-IN-2018-003-INTERNET-PENETRATION-MAP-V1.00widely used term “Internet penetration” is, for example, hugely problematic.  The “desire” to increase Internet penetration in poorer parts of the world can thus be interpreted as a largely male, north American and European wish sexually to “penetrate” and “conquer” weaker female countries and cultures.  Whereas normally countries are “seduced” into accepting such Internet penetration, the forceful and violent approach sometimes adopted can be akin to rape, an analogy that is occasionally applied to the entire process of imperialism and its successor international development when considered to be exploitative of “weaker” countries or economies.  The implication of this is  not only that great care is needed in the choice of particular words or phrases, but also that the complex subconscious and gendered structures that underlie our understanding of technology and development need to be better understood.   For those who think this too extreme a view, why don’t we just talk about the spread of the Internet, or Internet distribution?
  • Digital technologies represented by male nouns. At a rather different level, languages that differentiate between male and female nouns often consider ICTs to be male.  Thus, a computer is un ordinateur in French, ein Computer in German, un computer in Italian and un ordenador in Spanish.  Likewise a mobile phone is un téléphone portable in French, ein Handy in German, un cellurlare in Italian, and un celular in Spanish.  Not all ICTs are male (it is, for example, une micropuce for a microchip in French), but it seems that in languages derived from Latin the majority are.  The implications of this for the mental construction of technologies in the minds of different cultures are profound.
  • Computer code: bits and qubits.  Computer code is usually based on a binary number system in which there are only two possible states, off and on, usually represented by 0 and 1.  Binary codes assign patterns of binary digits (or bits) to any character or instruction, and data are encoded into bit strings.  The notions of male and female are similarly a binary distinction.  However, it is now increasingly realised that such a simple binary division of gender and sexuality is inappropriate.  The recognition of LGBTIQ (lesbian, gay, bisexual, transgender, intersex, and questioning) identities challenges the traditional notions of binary distinctions that have long held sway in scientific thinking.  In particular, it can be seen as being closely isomorphic with many concepts of quantum computing, most notably the use of quantum bits (qubits) that can be in superpositions of states, in which any quantum states can be superposed (added together) to produce another valid quantum state.  This fluidity of gender, paralleling new notions in quantum computing, is particularly exciting, and may be one way through which the traditional maleness of ICTs and digital technologies may be fragmented.

These are but four examples of how the language of ICTs can be seen to have been traditionally gendered. They also point to some potential ways through which such gendering might be fragmented, or perhaps changed.  For some this will be unimportant, but let me challenge them.  If a largely male ICT or digital world is being constructed in part through the way that it is being spoken about (even by women), is it surprising that it is difficult to engage and involve women in the tech sector?  If we want to encourage more women into the  sector, for all the undoubted skills and benefits that they can bring, then surely we can all rethink our use of language to make the world of ICT4D less male dominated.

Finally, it is good to see that some of these issues are now being considered seriously by academics in a range of fields.  For those interested in exploring some of these ideas further, I would strongly recommend that they also read papers on gendering robots such as:

See also the following interesting article from a UK civil service (Parliamentary Digital Service) perspective on gender and language:

And thanks to Serge Stinckwich for sharing this interesting link from the BBC:

 

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Filed under Gender, ICT4D, ICTs, Inequality, language

ITU and UNESCO Chair in ICT4D session at WSIS Forum 2018: International decision-making in ICT – where are the women?

The ITU is strongly committed to achieving gender equality across its organisational structures, and has been one of the driving forces for achieving gender equality in and through ICTs across the world, not least through its involvement in creating the EQUALS initiative.

One of the key international gatherings convened by the ITU has been the series of World Radiocommunication Conferences held periodically to reach international agreements on Radio Regulations, with new and revised Resolutions and Recommendations.  Traditionally, these have been very male dominated, and the ITU has therefore taken steps to encourage greater involvement of women at all levels in its decision-making processes.  One aspect of this has been the creation of the Network of Women for WRC-19 (NOW4WRC19), led by Dr. Hanane Naciri, which aims to encourage increased participation of women in the conference being held in 2019.  Its main objectives are to have a better gender balance among delegates, to prepare women for key roles in WRC-19, and to grow the women’s community capacity and contribution.

As part of this process, the ITU and the UNESCO Chair in ICT4D convened Session 113 at the WSIS Forum 2018.  This began with a lively panel discussion, opened by Dr Hanane Naciri (Radiocommunication and Software Engineer, Radiocommunication Bureau, ITU), with Sahiba Hasanova (Vice-Chairman, ITU-R Study Group 4 / Leading Adviser, Ministry of Transport, Communications and High Technologies, the Republic of Azerbaijan), Caitlin Kraft-Buchman (CEO/Founder Women@theTable, Geneva, Switzerland) and Brigitte Mantilleri (Director of the Equal opportunities office of the University of Geneva).  The speakers shared some of their experiences of leadership in the field of ICT, commented on the challenges facing women who wish to participate in such events, and suggesting what needs to be done to involve more women at all levels in such processes (summary).

workshop

Building on these inspirational introductions, participants then shared their experiences, insights and suggestions for what still needs to be done to ensure that women contribute fully and appropriately to international ICT decision making, and especially to WRC-19.  Twelve themes were identified, and these were captured in a mind map which is available on the ITU and UNESCO Chair for ICT4D sites:

  • Top leadership and champions: it is essential that top leadership supports the increased participation of women, and that champions are identified who can promote such participation;
  • Ensuring that women are in powerful positions: women need to be supported throughout their lives, and particularly encouraged to take leadership roles;
  • Building and promoting networks: it is essential that we work together in intergenerational networks that can support and advise women participating in such decision-making activities;
  • Involving men: we must have male feminists as well as female ones who are willing to help change attitudes and cultures of oppression;
  • Training: more effective training programmes are necessary, particularly ones that help men to understand the relevant issues;
  • Organisational structures: addressing elements of organizational culture is key, and it is important to equip women to survive and flourish in the environments where they work;
  • Awareness and communication: the need to provide much more information about how women can contribute to such decision-making gatherings, and to confront people who have negative behaviours;
  • Changing norms: the need to address and revisit many underlying assumptions;
  • Incentivisation: the need to provide incentives to organisations and individual women to participate in such events;
  • The role of recruitment: recruitment agents can play a key role in ensuring balanced interview panels and processes, and in supporting a charter code of practice on gender;
  • Remember that inclusion is not the same as diversity: diversity is not enough and we need to be inclusive to ensure that women feel comfortable in whatever environment they find themselves; and finally
  • Recognising it may not happen overnight: given how slow change has been so far, we need to recognize it may not happen swiftly, but we must develop the momentum so that it will happen as quickly as possible.

Participants were committed to supporting EQUALS and working with the ITU to ensure that there is much greater involvement of women at all levels in WRC-19.

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“The future of learning and technology in deprived contexts”: a report for Save the Children International

Save coverIt was an enormous privilege to work with David Hollow, Meghan Brugha and Mark Weber last year on a report for Save the Children International about the future of learning and technology in deprived contexts.  I am delighted that this has now been published in a slightly abridged version (available online here), and this post provides a short overview of our approach and our main findings.  The report looks forward to 2020 and 2025, and addresses three main issues;

  • the future of basic education,
  • ICT use in deprived locations, and
  • the use of ICTs in primary school learning, especially in deprived contexts

Method and approach

The report was based on: a detailed review of the literature; interviews with 32 leading authorities with direct experience of the use of technology in education, especially in low-income and crisis affected areas; a workshop that brought together 29 practitioners and academics from 9 countries working at the interface between technology and education to seek consensus as to the most likely scenarios that will emerge over the next decade; consultations with 22 Save the Children staff from 12 countries to ensure that their experiences were included in the report, and to validate our emergent findings; and our experiences of implementing and reviewing ICT for education activities across the world over the last 20 years.

Nine likely observations about basic education by 2025

Children 2We concluded that nine broad changes in basic education are likely to be apparent by 2025:

  • The pace of change in education is likely to remain slow in most countries
  • There will be increased diversity and inequality in learning practices and opportunities
  • Advocacy about the importance of qualified teachers will increase
  • There will also be increased advocacy about the need for fundamental curriculum and pedagogical change
  • The diversity of content provision will increase
  • There will be greater emphasis on non-formal and life-long learning
  • Holistic approaches to learning will become increasingly common
  • The private sector will play an increasing role in the delivery of education
  • The use of technology will be all-pervasive.

Eight generalisations about ICTs in 2025

Predicting the future of technology is always challenging, but there was general agreement amongst those we consulted that the following eight things are likely:

  • ICTs will become increasingly all-pervasive in human life
  • ICTs and their benefits will be increasingly unequally distributed
  • Digital technologies will become increasingly mobile, and newer types of mobile digital communication will be created
  • The costs of devices and connectivity will continue to decline
  • There will be a dramatic expansion in the production and use of large amounts of data, especially with the advent of the Internet of Things
  • There will be considerable increase in the personalisation of ICTs
  • Major global corporations, both in China and the USA, will play an ever more controlling role

ICT use in basic education in deprived locations

Drawing on both of the above sets of conclusions the main part of our report explores the implications for how ICTs will be used in basic education in deprived locations in the future.

ICTs in education in 2025

  • Our most important prediction is that the use of ICTs in education will become very much more diverse by 2025
  • There will be changes to the school systems of many countries that will encourage greater use of technology in education
  • In 2025 teachers will remain fundamentally important in education systems still dominated by schools.  However, in the best systems their role will have changed from being that of providers of knowledge to being guides to help children learn to navigate the world of digital information
  • There will be a new mix of digital content and device provision. Existing trends suggest that there will be much more digital educational content available, but it seems likely that much less of it will actually be used effectively by learners
  • Advances in the range of AI and IoT technologies combined with the increased power of big data analytics will enable much more personalised and refined assessment of pupils
  • There will be important changes in the role of parents and communities enabled through new online resources. It seems possible that the increasing failure of education systems across the world by 2025 will lead to a greater emphasis on learning outside school and in informal contexts

Implications for ICT deployment in education in low-income and peripheral areas

Five likely trends for ICT deployment in education in low-income and peripheral areas are:

  • There will be an increase in innovative solutions for ICT use in deprived locations; the use of ICTs will  become much more widespread in remote communities
  • Device sharing is already widespread in locations where access to them is expensive or difficult, and it is likely that this will continue to be the case in 2025
  • In areas that remain without much digital connectivity or electricity in 2025, it is likely that multi-purpose learning hubs, especially if they are co-located with schools, could remain a valuable addition to the array of options for delivering effective education and learning
  • Downloading and caching of key educational content, especially bandwidth heavy video, in locations where there is good connectivity, and its subsequent use in a distant unconnected school is likely to remain an excellent way through which content, and indeed management of administrative processes, can be undertaken cheaply and effectively
  • Learning will be increasingly mobile, and more of it will occur outside schools.  Parents who occasionally visit distant towns will be able automatically to download relevant learning content on their devices, including educational games and videos for their children, and everyone in their households could then benefit from accessing such content back at home.

ICTs for education in crisis affected areas

We identified a further set of likely roles of ICTs for education specifically in short-term acute crises, and also in long term protracted crises

Short-term acute crises

  • Mobile technologies will increasingly enable children fleeing such crises to continue to participate in both formal and informal learning
  • Much more extensive use will be made of online resources  to provide counseling for many different groups of people, including children traumatised by disasters and war
  • Online resources will be available specifically to provide children in acute crises with additional information about any crisis in which they are caught up so that they will be better able to survive
  • It is likely that by 2025 numerous different ICT-enhanced school-in-a-box solutions, combining connectivity, electricity, devices and content, will be available that can be set up quickly and effectively wherever in the world there is a need.
  • There will be much greater use of mobile phones by refugees to find out information about entering other countries, and what they need to know about the different cultures and ways of life there in order to survive

Long-term protracted crises

  • Many more digital community and learning centres will be created to provide online resources in refugee camps, where the ICT connectivity can also be used for a wide range of other purposes, including delivery of telemedicine and health training
  • Digital content, especially the use of video in multiple languages, accessible through robust child-friendly devices, can prove to be very valuable in such contexts to help create hybrid cultures of learning even where there is not Internet connectivity

Risks associated with digital learning in low-income and crisis-affected locations

While ICTs offer enormous potential for enhancing the delivery of appropriate learning for deprived children in marginalised areas, there are important risks that also need to be considered. These include

  • There is  an urgent need for all ICT initiatives, both in schools and more widely in community learning initiatives, to prioritise the safeguarding of children and the secure management of all information about children
  • A second concern that many have about children using ICTs, and especially the internet, is that of Internet addiction, whereby lives are ruined by causing neurological complications, psychological disturbances, and social problems
  • Third, many schools across the world, in both economically rich and poor countries alike, prohibit the use of mobile devices in school classrooms because they are seen as being disruptive, although other concerns over cheating, health and bullying are also often cited

These problems, though, do not mean that children should be prevented from accessing the Internet or using ICTs.  As discussed above, ICTs can provide very valuable learning experiences and indeed enjoyment for children, and any risks need to be weighed up against the overwhelming benefits that can accrue from using digital technologies.  The critical need is to ensure that children, parents and communities are indeed all aware of the threats that exist, and that action is taken by governments (both national and local), companies, schools and individuals to address them.

Our report concluded with a series of specific recommendations for Save the Children at both the policy and programme levels.

 

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ICTs, sustainability and development case studies: M-KOPA Solar

Earlier this year, I was privileged to work on a co-authored book project for the ITU.  This was published by the ITU as ICT-Centric Economic Growth, Innovation and Job Creation, and was launched at the World Telecommunication Development Conference in Argentina in October.  The chapter that I led was entitled ICTs, sustainability and development: critical elements, and provided a challenging account of ICTs and sustainability.

Each chapter was accompanied by a single case study – although I had argued strongly that there should be more than one case study for each chapter, so that a range of different examples and perspectives could be included.  I had worked with several colleagues to produce great examples that would exemplify some of the key arguments of the chapter, but sadly these were not published.

Hence, as a supplement to the book, I am including these now as blog posts.  This is the second, and focuses on the way through which M-KOPA is making sustainable energy available to poor people in eastern Africa.  Since this was first written almost a year ago, new data are available, but I hope that this will provide some insights into an important commercial initiative that is indeed using ICTs to contribute to sustainable development.

M-KOPA Solar: using ICTs to enable poor people and marginalised communities to access sustainable energy

M-KOPA Solar has developed a highly innovative solution for using ICTs to deliver on sustainable energy provision, especially for previously unserved poor people.  It is therefore an excellent example of the ways through which ICTs can indeed deliver on some of the critical challenges identified in this chapter at the interface between ICTs and the SDGs.  Above all, it indicates how new technologies can create novel and disruptive opportunities for those with entrepreneurial and innovative approaches to develop new business models that can indeed deliver valuable services to previously marginalised people.

M-KOPA

M-KOPA Solar is a Kenyan solar energy company founded in 2011 by Nick Hughes, Chad Larson and Jesse Moore, and its mission is “to upgrade lives by making high-quality solutions affordable to everyone”.  Nick Hughes was previously responsible for creating the very successful M-PESA mobile money solution for Vodafone, where Moore had also worked.  As of July 2016, M-KOPA has connected 450,000 homes in Kenya, Tanzania and Uganda to solar power, with more than 500 new homes being added every day.

Three factors have been central to M-KOPA’s success: the ability of its founders to identify a viable and innovative business model; their identification of a real need for which people are willing to pay; and then their skills in creating an innovative cost effective solution.  At the heart of their model is the ability for people to use their mobile phones to pay a small amount each month through mobile money transfer to buy the equipment, and then to own it after a year’s usage.  Their 2016 basic model is the M-KOPA IV Solar Home System, which has an 8W solar panel, providing energy for 3 LED light bulbs, a portable rechargeable torch, a home charging USB with five standard connections, and a rechargeable radio.  In Kenya users pay a deposit of 2,999 KES (£22.45) and then 50 KES (£0.37) a day for a year, during which time there is a full warranty for the equipment.  Prices are similar in neighbouring Uganda and Tanzania.  The actual equipment is available through local dealers, and there is also a customer care team that supports customers, agents and retail partners.  A more expensive version of the model, the M-KOPA 400 also has a 16” digital television, which requires a deposit of 7,999 KES and a daily payment of 125 KES.

The company estimates that current customers will make projected savings of US$ 300 million over the next four year, and are enjoying 50 million hours of kerosene-free lighting per month.  This has important environmental ramifications by reducing harmful emissions and the risk of fire causing serious burns to people using kerosene.  They have also created some 2,500 jobs in East Africa, thereby contributing to the wider employment and economy of the region.  One of the most striking features of M-KOPA is that it has developed a business model that delivers on a real need, and does so in a cost-effective manner through the use of mobile money payments.  It estimates that more than three-quarters of its customers live on less than US$ 2 a day, and this is therefore an innovation that really delivers on the needs of some of the world’s poorest people.  Providing light extends the time people have both for social activities and also for productive education and information gathering, thereby potentially enabling many other SDGs to be achieved, including those related to education and health.  The use of radios puts them in touch with what is going on in the wider world, and their recharged phones enable them to communicate with others whenever they have connectivity.  The indirect contributions of M-KOPA thus go far beyond merely the provision of affordable light for poor people.

 

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Against “EdTech”…

Sitting in on a recent donor-stakeholder discussion about the use of ICTs to support education for poor people in developing countries, inspired me to formalize my critical thoughts on the increasingly common usage of the term “EdTech”.   There are three main reasons why this terminology is so problematic:

  • children-in-malawi-schoolFirst, the term EdTech places the emphasis on the technology rather than the educational and learning outcomes. Far too many initiatives that have sought to introduce technology systematically into education have failed because they have focused on the technology rather than on the the education.  The use of the term EdTech therefore places emphasis on a failed way of thinking.  Technology will only be of benefit for poor and marginalized people if it is used to deliver real learning outcomes, and this is the core intended outcome of any initiative. It is the learning that matters, rather than the technology.
  • jica-stm-ptc-computersSecond, it implies that there is such a thing as Educational Technology. The reality is that most technology that is used in schools or for education more widely has very little to do specifically with education or learning.  Word processing and presentational software, spreadsheets, and networking software are nothing specifically to do with education, although they are usually what is taught to teachers in terms of IT skills! Such software is, after all, usually called Office software, as in Microsoft Office, or Open Office. Likewise, on the hardware side, computers, mobile phones and electronic whiteboards are not specifically educational but are rather more general pieces of technology that companies produce to generate a profit.  Learning content, be it open or proprietary, is perhaps the nearest specifically educational technology that there is, but people rarely even think of this when they use the term EdTech!
  • intel-classmate-zambia-2010Third, it is fascinating to consider why the term EdTech has been introduced to replace others such as e-learning or ICT for education (ICT4E) which clearly place the emphasis on the learning and the education.  The main reason for this is that the terminology largely reflects the interests of private sector technology companies, and especially those from the US. The interests underlying the terminology are a fundamental part of the problem.  EdTech is being used and sold as a concept primarily so that companies can sell technology that has little specifically to do with education, and indeed so that researchers can be funded to study its impact!

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Those who use the term EdTech are all conspiring to place the emphasis on the technology rather than on the education.  This is often deliberate, but always misguided!  Many of those who use the term are also concerned primarily in generating profits from education rather than delivering effective, life-changing opportunities for people to learn.  If you ever use the word again, please think twice about it, and preferably use something more appropriate!

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Filed under Development, Education, ICT4D