Category Archives: Africa

Collaboration and competition in Covid-19 response

A week ago, I wrote a post about the potential of crowdsourcing and the use of hashtags for gathering enhanced data on infection rates for Covid-19.  Things have moved rapidly since then as companies, civil society organisations, international organisations, academics and donors have all developed countless initiatives to try to respond.  Many of these initiatives seem to be more about the profile and profits of the organisations/entities involved than they do about making a real impact on the lives of those who will suffer most from Covid-19.  Yesterday, I wrote another post on my fears that donors and governments will waste huge amounts of money, time and effort on Covid-19 to little avail, since they have not yet learnt the lessons of past failures.

I still believe that crowdsourcing could have the potential, along with many other ways of gathering data, to enhance decision making at this critical time. However the dramatic increase in the number of such initiatives gives rise to huge concern.  Let us learn from past experience in the use of digital technologies in development, and work together in the interests of those who are likely to suffer the most.  Eight issues are paramount when designing a digital tech intervention to help reduce the impact of Covid-19, especially through crowdsourcing type initiatives:

  • Don’t duplicate what others are already doing
  • Treat privacy and security very carefully
  • Don’t detract from official and (hopefully) accurate information
  • Keep it simple
  • Ask questions that will be helpful to those trying to respond to the pandemic
  • Ensure that there are at least some questions that are the same in all surveys if there are multiple initiatives being done by different organisations
  • Work with a globally agreed set of terminology and hashtags (#)
  • Collaborate and share

Don’t duplicate what others are already doing

As the very partial list of recent initiatives at the end of this post indicates, many crowdsourcing projects have been created across the world to gather data from people about infections and behaviours relating to Covid-19.  Most of these are well-intentioned, although there will also be those that are using such means unscrupulously also to gather data for other purposes.  Many of these initiatives ask very similar questions.  Not only is it a waste of resources to design and build several competing platforms in a country (or globally), but individual citizens will also soon get bored of responding to multiple different platforms and surveys.  The value of each initiative will therefore go down, especially if there is no means of aggregating the data.  Competition between companies may well be an essential element of the global capitalist system enabling the fittest  to accrue huge profits, but it is inappropriate in the present circumstances where there are insufficient resources available to tackle the very immediate responses needed across the world.

Treat privacy and security very carefully

Most digital platforms claim to treat the security of their users very seriously.  Yet the reality is that many fail to protect the privacy of much personal information sufficiently, especially when software is developed rapidly by people who may not prioritise this issue and cut corners in their desire to get to market as quickly as possible.  Personal information about health status and location is especially sensitive.  It can therefore be hugely risky for people to provide information about whether they are infected with a virus that is as easily transmitted as Covid-19, while also providing their location so that this can then be mapped and others can see it.  Great care should be taken over the sort of information that is asked and the scale at which responses are expected.  It is not really necessary to know the postcode/zipcode of someone, if just the county or province will do.

Don’t detract from official and (hopefully) accurate information

Use of the Internet and digital technologies have led to a plethora of false information being propagated about Covid-19.  Not only is this confusing, but it can also be extremely dangerous.  Please don’t – even by accident – distract people from gaining the most important and reliable information that could help save their lives.  In some countries most people do not trust their governments; in others, governments may not have sufficient resources to provide the best information.  In these instances, it might be possible to work with the governments to ehance their capacity to deliver wise advice.  Whatever you do, try to point to the most reliable globally accepted infomation in the most appropriate languages (see below for some suggestions).

Keep it simple

Many of the crowdsourcing initiatives currently available or being planned seem to invite respondents to complete a fairly complex and detailed list of questions.  Even when people are healthy it could be tough for them to do so, and this could especially be the case for the elderly or digitally inexperienced who are often the most vulnerable.  Imagine what it would be like for someone who has a high fever or difficulty in breathing trying to fill it in.

Ask questions that will be helpful to those trying to respond to the pandemic

It is very difficult to ask clear and unambiguous questions.  It is even more difficult to ask questions about a field that you may not know much about.  Always work with people who might want to use the data that your initiative aims to generate.  If you are hoping, for example, to produce data that could be helpful in modelling the pandemic, then it is essential to learn from epidemiologists and those who have much experience in modelling infectious diseases.  It is also essential to ensure that the data are in a format that they can actually use.  It’s all very well producing beautful maps, but if they use different co-ordinate systems or boundaries from those used by government planners they won’t be much use to policy makers.

Ensure that there are at least some questions that are the same in all surveys if there are multiple initiatives being done by different organisations

When there are many competing surveys being undertaken by different organisations about Covid-19, it is important that they have some identical questions so that these can then be aggregated or compared with the results of other initiatives.   It is pointless having multiple initiatives the results of which cannot be combined or compared.

Work with a globally agreed set of terminology and hashtags (#)

The field of data analytics is becoming ever more sophisticated, but if those tackling Covid-19 are to be able readily to use social media data, it would be very helpful if there was some consistency in the use of terminology and hashtags.  There remains an important user-generated element to the creation of hashtags (despite the control imposed by those who create and own social media platforms), but it would be very helpful to those working in the field if some consistency could be encouraged or even recommended by global bodies and UN agencies such as the WHO and the ITU.

Collaborate and share

Above all, in these unprecendented times, it is essential for those wishing to make a difference to do so collaboratively rather than competitively.  Good practices should be shared rather than used to generate individual profit.  The scale of the potential impact, especially in the weakest contexts is immense.  As a recent report from the Imperial College MRC Centre for Global Infectious Disease Analysis notes, without interventions Covid-19 “would have resulted in 7.0 billion infections and 40 million deaths globally this year. Mitigation strategies focussing on shielding the elderly (60% reduction in social contacts) and slowing but not interrupting transmission (40% reduction in social contacts for wider population) could reduce this burden by half, saving 20 million lives, but we predict that even in this scenario, health systems in all countries will be quickly overwhelmed. This effect is likely to be most severe in lower income settings where capacity is lowest: our mitigated scenarios lead to peak demand for critical care beds in a typical low-income setting outstripping supply by a factor of 25, in contrast to a typical high-income setting where this factor is 7. As a result, we anticipate that the true burden in low income settings pursuing mitigation strategies could be substantially higher than reflected in these estimates”.

 

Resources

This concluding section provides quick links to generally agreed reliable and simple recommendations relating to Covid-19 that could be included in any crowdsourcing platform (in the appropriate language), and a listing of just a few of the crowdsourcing initiatives that have recently been developed.

Recommended reliable information on Covid-19

Remember the key WHO advice adopted in various forms by different governments:

  • Wash your hands frequently
  • Maintain social distancing
  • Avoid touching eyes, nose and mouth
  • If you have fever, cough and difficulty breathing, seek medical care early

A sample of crowdsourcing initiatives

Some of the many initiatives using crowdsourcing and similar methods to generate data relating to Covid-19 (many of which have very little usage):

Lists by others of relevant initiatives:

 

Global Covid-19 mapping and recording initiatives

The following are currently three of the best sourcs for global information about Covid-19 – although I do wish that they clarified that “infections” are only “recorded infections”, and that data around deaths should be shown as “deaths per 1000 people” (or similar density measures) and depicted on choropleth maps.

 

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Filed under Africa, AI, Asia, capitalism, cybersecurity, Development, digital technologies, Education, Empowerment, ICT4D, ICTs, inclusion, India, ITU, Latin America, mobile phones, Pakistan, Sustainability, technology

Donor and government funding of Covid-19 digital initiatives

Masai children 2We are all going to be affected by Covid-19, and we must work together across the world if we are going to come out of the next year peacefully and coherently.  The world in a year’s time will be fundamentally different from how it is now; now is the time to start planning for that future. The countries that will be most adversely affected by Covid-19 are not the rich and powerful, but those that are the weakest and that have the least developed healthcare systems.  Across the world, many well-intentioned people are struggling to do what they can to make a difference in the short-term, but many of these initiatives will fail; most of them are duplicating ongoing activity elsewhere; many of them will do more harm than good.

This is a plea for us all to learn from our past mistakes, and work collaboratively in the interests of the world’s poorest and most marginalised rather than competitively and selfishly for ourselves.

Past mistakes

Bilateral donors and international organisations are always eager to use their resources at times of crisis both to try to do good, but also to be seen to be trying to do good.  Companies and civil society organisations also often try to use such crises to generate revenue and raise their own profiles.  As a result many crises tend to benefit the companies and NGOs more than they do the purportedly intended beneficiaries.

This was classically, and sadly, demonstrated in the Ebola outbreak in West Africa in 2014, especially with the funding of numerous Internet-based initiatives – at a time when only a small fraction of the population in the infected countries was actually connected to the Internet.  At that time, I wrote a short piece that highlighted the many initiatives ongoing in the continent.  Amongst other things this noted that:

  • “A real challenge now, though, is that so many initiatives are trying to develop digital resources to support the response to Ebola that there is a danger of massive duplication of effort, overlap, and simply overload on the already stretched infrastructure, and indeed people, in the affected countries”, and
  • “Many, many poor people will die of Ebola before we get it under control collectively. We must never make the same mistakes again”.

I have not subsequently found any rigorous monitoring and evaluation reports about the efficacy of most of the initiatives that I then listed, nor of the countless other digital technology projects that were funded and implemented at the time.  However, many such projects hadn’t produced anything of value before the crisis ended, and most failed to many any significant impact on mortality rates or on the lives of those people affected.

In the hope of trying not to make these same mistakes again, might I suggest the following short-term and longer-term things to bear in mind as we seek to reduce the deaths and disruption caused by Covid-19.

Short-term responses

The following five short-term issues strike me as being particularly important for governments and donors to bear in mind, especially in the context of the use of digital technologies:

  • Support and use existing technologies.  In most (but not all) instances the development and production of new technological solutions will take longer than the immediate outbreak that they are designed to respond to.  Only fund initiatives that will still be relevant after the immediate crisis is over, or that will enable better responses to be made to similar crises in the future.  Support solutions that are already proven to work.
  • Co-ordinate and collaborate rather than compete. Countless initiatives are being developed to try to resolves certain aspects of the Covid-19 crisis, such as lack of ventilators or the development of effective testing kits (see below).  This is often because of factors such as national pride and the competitive advantage that many companies (and NGOs) are seeking to achieve.  As a result, there is wasteful duplication of effort, insufficient sharing of good practice, and the poor and marginalised usually do not receive the optimal treatment.  It is essential for international organisations to share widely accepted good practices and technological designs that can be used across the world in the interests of the least powerful.
  • Ensure that what you fund does more good than harm.  Many initiatives are rushed onto the market without having been sufficiently tried and tested in clinical contexts.  Already, we have seen a plethora of false information being published about Covid-19, some out of ignorance and some deliberate falsification.  It is essential that governments and donors support reliable initiatives, and that possible unintended consequences are thorouighly considered.
  • Remember that science is a contested field.  Value-free science does not exisit.  Scientists are generally as interested in their own careers as anyone else.  There is also little universal scientific agreement on anything.  Hence, it is important for politicians and decision makers carefully to evaluate different ideas and proposed solutions, and never to resort to claiming that they are acting on scientific advice.  If you are a leader you have to make some tough decisions.
  • Ensure that funding goes to where it is most needed.  In many such crises funding that is made available is inappropriately used, and it is therefore essential for governments and donors to put in place effective and robus measures to ensure transparency and probity in funding.  A recent letter from Transparency International to the US Congress, for example, recommends 25 anti-corruption measures that it believes are necessary to ” help protect against self-interested parties taking advantage of this emergency for their own benefit and thereby undermining the safety of our communities”.

In the medium term…

Immediate action on Covid-19 is urgent, but a well thought-through and rigorous medium-term response by governments and donors is even more important, especially in the context of the use of digital technologies:

  • We must start planning now for what the world will be like in 18 months time.  Two things about Covid-19 are certain: many people will die, and it will change the world forever.  Already it is clear that one outcome will be vastly greater global use  of digital technologies.  This, for example, is likely dramatically to change the ways in which people shop: as they get used to buying more of their requirements online, traditional suppliers will have to adapt their practices very much more rapipdly than they have been able to do to date.  Those with access to digital technologies will become even more advantaged compared with those who cannot afford them, do not know how to use them, or do not have access to them.
  • Planning for fundamental changes to infrastructure and government services: education and health.  The impact of Covid-19 on the provision of basic government services is likely to be dramatic, and particularly so in countries with weak infrastructures and limited provision of fundamental services.  Large numbers of teachers, doctors and nurses are likely to die across the world, and we need to find ways to help ensure that education and health services can be not only restored but also revitalised.  Indeed, we should see this as an opportunity to introduce new and better systems to enable people to live healthier and more fulfilled lives.  The development of carefully thought through recommendations on these issues, involving widespread representative consultation, in the months ahead will be very important if governments, especially in the poorest countries, are to be able to make wise use of the opportunities that Covid-19 is creating.  There is a very significant role for all donors in supporting such initiatives.
  • Communities, collaboration and co-operation.  Covid-19 offers an opportunity for fundamentally different types of economy and society to be shaped.  New forms of communal activity are already emerging in countries that have been hardest hit by Covid-19.  Already, there are numerous reports of the dramatic impact of self-isolation and reduction of transport pollution on air quality and weather in different parts of the world (see The Independent, NPR, CarbonBrief).  Challenges with obtaining food and other resources are also forcing many people to lead more frugal lives.  However, those who wish to see more communal and collaborative social formations in the future will need to work hard to ensure that the individualistic, profit-oriented, greedy and selfish societies in which we live today do not become ever more entrenched.  We need to grasp this opportunity together to help build a better future, especially in the interests of the poor and marginalised.

Examples of wasteful duplication of effort

Already a plethora of wasteful (in terms of both time and money), competitive and duplicative initiatives to tackle various aspects of the Covid-19 pandemic have been set in motion.  These reflect not only commercial interests, but also national pride – and in some instances quite blatant racism. Many are also very ambitious, planning to deliver products in only a few weeks.  Of course critical care ventilators, test kits, vaccines and ways of identifying antibodies are incredibly important, but greater global collaboration and sharing would help to guarantee both quantity and quality of recommended solutions.  International Organisations have a key role to play in establishing appropriate standards for such resources, and for sharing Open Source (or other forms of communal) templates and designs.  Just a very few of the vast number of ongoing initiatives are given in the reports below:

Critical care ventilators

Testing kits

Despite criticisms of the replicative and wasteful nature of many such initiatives, there are a few initiatives at a global scale that do offer hope.  Prime among these must be Jack Ma’s donation of 20,000 testing kits to each of 54 African countries, which will go some way to reducing the need for these to be domestically produced across the continent.  But this is sadly only a small shower of rain on an otherwise parched continent.  Working together, we have much more to be achieved, both now and in the months ahead.

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Filed under Africa, Asia, Australia, Health, ICT4D, poverty, research, technology, United Nations

Crowdsourcing Covid-19 infection rates

Covid-19, 19 March 2020, Source: https://coronavirus.thebaselab.com/

Covid-19, 19 March 2020, Source: https://coronavirus.thebaselab.com/

I have become increasingly frustrated by the continued global reporting of highly misleading figures for the number of Covid-19 infections in different countries.  Such “official” figures are collected in very different ways by governments and can therefore not simply be compared with each other.  Moreover, when they are used to calculate death rates they become much more problematic.  At the very least, everyone who cites such figures should refer to them as “Officially reported Infections”

As I write (19th March 2020, 17.10 UK time), the otherwise excellent thebaselab‘s documentation of the coronavirus’s evolution and spread gives mortality rates (based on deaths as a percentage of infected cases) for China as 4.01%, Italy as 8.34% and the UK as 5.09%.  However, as countries are being overwhelmed by Covid-19, most no longer have the capacity to test all those who fear that they might be infected.  Hence, as the numbers of tests as a percentage of total cases go down, the death rates will appear to go up.  It is fortunately widely suggested that most people who become infected with Covid-19 will only have a mild illness (and they are not being tested in most countries), but the numbers of deaths become staggering if these mortality rates are extrapolated.  Even if only 50% of people are infected (UK estimates are currently between 60% and 80% – see the Imperial College Report of 16th March that estimates that 81% of the UK and US populations will be infected), and such mortality rates are used, the figures (at present rates) become frightening:

  • In Italy, with a total population of 60.48 m, this would mean that 30.24 m people would be infected, which with a mortality rate of 8.34% would imply that 2.52 m people would die;
  • In the UK, with a total population of 66.34 m, this would mean that 33.17 m people would be infected, which with a mortality rate of 5.09% would imply that 1.69 m people would die.

These figures are unrealistic, because only a fraction of the total number of infected people are being tested, and so the reported infection rates are much lower than in reality.  In order to stop such speculations, and to reduce widespread panic, it is essential that all reporting of “Infected Cases” is therefore clarified, or preferably stopped.  Nevertheless, the most likely impact of Covid-19 is still much greater than most people realise or can fully appreciate.  The Imperial College Report (p.16) thus suggests that even if all patients were to be treated, there would still be around 250,000 deaths in Great Britain and 1.1-1.2 m in the USA; doing nothing, means that more than half a million people might die in the UK.

Having accurate data on infection rates is essential for effective policy making and disease management.  Globally, there are simply not enough testing kits or expertise to be able to get even an approximately accurate figure for real infections rates.  Hence, many surrogate measures have been used, all of which have to make complex assumptions about the sample populations from which they are drawn.  An alternative that is fortunately beginning to be considered is the use of digital technologies and social media.  Whilst by no means everyone has access to digital technologies or Internet connectivity, very large samples can be generated.  It is estimated that on average 2.26 billion people use one of the Facebook family of services every day; 30% of the world’s population is a large sample.  Existing crowdsourcing and social media platforms could therefore be used to provide valuable data that might help improve the modelling, and thus the management of this pandemic.

Crowdsourcing

[Great to see that since I first wrote this, Liquid Telecom has used Ushahidi to develop a crowd sourced Covid-19 data gathering initiative]

The violence in Kenya following the disputed Presidential elections in 2007, provided the cradle for the development of the Open Source crowdmapping platform, Ushahidi, which has subsequently been used in responding to disasters such as the earthquakes in Haiti and Nepal, and valuable lessons have been learnt from these experiences.  While there are many challenges in using such technologies, the announcement on 18th March that Ushahidi is waiving its Basic Plan fees for 90 days is very much to be welcomed, and provides an excellent opportunity to use such technologies better to understand (and therefore hopefully help to control) the spread of Covid-19.  However, there is a huge danger that such an opportunity may be missed.

The following (at a bare minimum) would seem to be necessary to maximise the opportunity for such crowdsourcing to be successful:

  • We must act urgently. The failure of countries across the world to act in January, once the likely impact of events in Wuhan unravelled was staggering. If we are to do anything, we have to act now, not least to help protect the poorest countries in the world with the weakest medical services.  Waiting even a fortnight will be too late.
  • Some kind of co-ordination and sharing of good practices is necessary. Whilst a global initiative might be feasible, it would seem more practicable for national initiatives to be created, led and inspired by local activists.  However, for data to be comparable (thereby enabling better modelling to take place) it is crucial for these national initiatives to co-operate and use similar methods and approaches.  There must also be close collaboration with the leading researchers in global infectious disease analysis to identify what the most meaningful indicators might be, as well as international organisations such as the WHO to help disseminate practical findings..
  • An agreed classification. For this to be effective there needs to be a simple agreed classification that people across the world could easily enter into a platform.  Perhaps something along these lines might be appropriate: #CovidS (I think I might have symptoms), #Covid7 (I have had symptoms for 7 days), #Covid14 (I have had symptoms for 14 days), #CovidT (I have been tested and I have it), #Covid0 (I have been tested and I don’t have it), #CovidH (I have been hospitalised), #CovidX (a person has died from it).
  • Practical dissemination.  Were such a platform (or national platforms) to be created, there would need to be widespread publicity, preferably by governments and mobile operators, to encourage as many people as possible to enter their information.  Mutiple languages would need to be incorporated, and the interfaces would have to be as appealing and simple as possible so as to encourage maximum submission of information.

Ushahidi as a platform is particularly appealing, since it enables people to submit information in multiple ways, not only using the internet (such as e-mail and Twitter), but also through SMS messages.  These data can then readily be displayed spatially in real time, so that planners and modellers can see the visual spread of the coronavirus.  There are certainly problems with such an approach, not least concerning how many people would use it and thus how large a sample would be generated, but it is definitely something that we should be exploring collectively further.

Social media

An alternative approach that is hopefully also already being explored by global corporations (but I have not yet read of any such definite projects underway) could be the use of existing social media platforms, such as Facebook/WhatsApp, WeChat or Twitter to collate information about people’s infection with Covid-19. Indeed, I hope that these major corporations have already been exploring innovative and beneficial uses to which their technologies could be put.  However, if this if going to be of any real practical use we must act very quickly.

In essence, all that would be needed would be for there to be an agreed global classification of hashtags (as tentatively suggested above), and then a very widespread marketing programme to encourage everyone who uses these platforms simply to post their status, and any subsequent changes.  The data would need to be released to those undertaking the modelling, and carefully curated information shared with the public.

Whilst such suggestions are not intended to replace existing methods of estimating the spread of infectious diseases, they could provide a valuable additional source of data that could enable modelling to be more accurate.  Not only could this reduce the number of deaths from Covid-19, but it could also help reassure the billions of people who will live through the pandemic.  Of course, such methods also have their sampling challenges, and the data would still need to be carefully interpreted, but this could indeed be a worthwhile initiative that would not be particularly difficult or expensive to initiate if global corporations had the will to do so.

Some final reflections

Already there are numerous new initiatives being set up across the world to find ways through which the latest digital technologies might be used in efforts to minimise the impact of Covid-19. The usual suspects are already there as headlines such as these attest: Blockchain Cures COVID-19 Related Issues in China, AI vs. Coronavirus: How artificial intelligence is now helping in the fight against COVID-19, or Using the Internet of Things To Fight Virus Outbreaks. While some of these may have potential in the future when the next pandemic strikes, it is unlikely that they will have much significant impact  on Covid-19.  If we are going to do anything about it, we must act now with existing well known, easy to use, and reliable digital technologies.

I fear that this will not happen.  I fear that we will see numerous companies and civil society organisations approaching donors with brilliant new innovative “solutions” that will require much funding and will take a year to implement.  By then it will be too late, and they will be forgotten and out of date by the time the next pandemic arrives.  Donors should resist the temptation to fund these.  We need to learn from what happened in West Africa with the spread of Ebola in 2014, when more than 200 digital initiatives seeking to provide information relating to the virus were initiated and funded (see my post On the contribution of ICTs to overcoming the impact of Ebola).  Most (although not all) failed to make any significant impact on the lives and deaths of those affected, and the only people who really benefitted were the companies and the staff working in the civil society organisations who proposed the “innovations”.

This is just a plea for those of us interested in these things to work together collaboratively, collectively and quickly to use what technologies we have at our fingertips to begin to make an impact.  Next week it will probably be too late…

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Filed under Africa, AI, Asia, Empowerment, Health, ICT4D

Short guides to literature on technology use in education: both the positives and the negatives…

Infant school

Infant school in Cocody, Abidjan, Côte d’Ivoire

Far too many initiatives using technology in education fail to learn from the experiences of others as they seek to be innovative and novel.  Consequently, the same mistakes tend to be replicated over and over again.  Far too many researchers likewise fail to read but a fraction of the vast literature that has been published on technology and education, and bibliographies in PhD theses in the field are increasingly often only sketchy at best.

In 2017 and 2018 I had the privilege of being asked to write a report for UNICEF on how the organisation might respond to the future interface between technology and learning.  This involved reading hundreds of reports, interviewing numerous people, and drawing on my experiences across the world over the last quarter of a century.  It made me realise how little I know, and how much still needs to be done.

However, in order to help others on this journey of discovery and learning, I thought it might be helpful to share a shortened version of the footnotes (34 sides) and a short summary bibliography (10 sides) that I included in that report.  Many of the links to the original literature or examples are included (please let me know if any are broken so that I can try to update them!).  Not least, I hope that this might reduce the flow of questions I receive from people beginning to get interested in the field, either for research or because they have a great idea that they would like to introduce in practice on the ground – most of whom have never actually read much before asking me the question!  These are but starting points on a lifetime of learning and discovery, but I hope that people may find them useful.

I have previously posted summaries of some of the content of my UNICEF report elsewhere on my Blog as follows:

I must stress that these are very much my own views, and in no way represent the opinions of UNICEF or those with whom I have previosuly worked.  They are offered here, though, to get us all to ask some of the difficult questions about ways through which some of the poorest and most marginalised can benefit from the use of technology in education, if indeed that will ever truly be possible (at least in a relative sense).

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Filed under Africa, AI, Education, Higher Education, ICT4D, technology, United Nations

Nairobi National Park

After several weeks “on the road”, a free morning in Nairobi provided a wonderful opportunity to spend some hours with friends visiting Nairobi National Park.  It is many years since I was last there, and people have said that building encroachment as well as the new railway and roads are increasingly affecting the lives of the wildlife.  However, following two days with rain and an early start, we were very fortunate to have a sunny morning during which we saw a wealth of animals and birds.  I very much hope that the images below capture some of the beauty and richness of Kenya’s wildlife.

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VQueueistors should, though, be warned that passports/identity cards are needed to enter, and that payment (currently US$43 per foreign visitor) is required by card rather than cash.  It was amusing to reflect that the introduction of digital payment means has led to lengthy queues; although it may have reduced fraud, it has certainly lengthened the time it takes visitors to enter the park!

Many thanks to Pauline who collected us from the hotel, and our driver John who did a great job in locating the animals!

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Participating in the DFID-funded technology for education Hub Inception Phase consultation retreat

Windsor BuildingIt was great to be part of the DFID-funded technology for education EdTech Hub three-day Inception Phase consultation retreat from the evening of  29th July through to 1st August held at Royal Holloway, University of London.  This brought together some 30 members of the core team, funders and partners from the Overseas Development Institute, the Research for Equitable Access and Learning (REAL) Centre at the University of Cambridge, Brink, Jigsaw Consult, Results for Development, Open Development and Education, AfriLabs, BRAC and eLearning Africa, and the World Bank, as well as members of the Intellectual Leadership Team from across the world, and representation from the Bill and Melinda Gates Foundation.

The meeting was designed to set in motion all of the activities and processes for the Inception Phase of the eight-year Hub, focusing especially on

  • The Hub’s overall vision
  • The work of the three main spheres of activity
    • Research
    • Innovation, and
    • Engagement
  • The governance structure
  • The theory of change
  • The ethical and safeguarding frameworks
  • The communication strategy, and
  • The use of Agile and adaptive approaches

The Hub aims to work in partnership to “galvanise a global community in pursuit of catalytic impact, focusing on evidence so we can collectively abandon what does not work and reallocate funding and effort to what does”.  Moreover, it is “committed to using rigorous evidence and innovation to improve the lives of the most marginalised”.

Above all, as the pictures below indicate, this meeting formed an essential part in helping to build the trust and good working relationships that are so essential in ensuring that this initiative, launched in June 2019, will achieve the ambitious goals that it has set.

[A similr version of this post was first published on the UNESCO Chair in ICT4D site, 1st August 2019]

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Filed under Africa, Development, Education, ICT4D, Inequality

Servants of the poor – WSIS TalkX

TalkXIt was a great honour to have been invited – a few hours beforehand – to give one of the inaugural WSIS TalkX presentations last Thursday evening as WSIS 2019 drew towards its close.  Seven of us had been asked if we would like to talk about our lives in technology for around 5 minutes. I opted to go last – just before the closing cocktail party.  Several colleagues had to leave before the end to get to other commitments and so they spoke first; I knew I would be remaining to enjoy the wine.  Before me there were some amazing, inspirational speakers: Stephenie Rodriguez, Joel Radvanyi, Gloria Kimbwala, Ayanna T Samuels, Sebastian Behaghel and Ted Chen

With little time to prepare it was difficult to know quite what to say.  We had been asked to tell our own stories, and so I chose five images as five “scenes” around which to tell my tale.  Posting the images on social media, I had hoped that people might be able to see them as I spoke…

1 2 3 4 5

 

In reality, I’m not sure that many people actually saw the pictures, and I know many were rather confused when I began and introduced myself in the persona of one of my aliases.  I had, though, been introduced by the Master of Ceremonies as someone learning from the life of Hassan-i Sabbah…

Screenshot 2019-04-15 at 20.29.34

To see and hear what I had to say, click on the image above (or here).  Fully to understand it, though, you would need to listen to the other six talks, because I tried hard to link it to what the speakers had to say – especially, for example, about the best university in the world, and the SDGs!

The basic message is simple – if we really believe in empowering the poor and the marginalised through digital technologies we must become their servants…

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Why the notion of a Fourth Industrial Revolution is so problematic

Watching a video last Wednesday at UNESCO’s Mobile Learning Week produced by Huawei on the Fourth Industrial Revolution reminded me of everything that is problematic and wrong with the notion: it was heroic, it was glitzy, women were almost invisible, and above all it implied that technology was, and still is, fundamentally changing the world.  It annoyed and frustrated me because it was so flawed, and it made me think back to when Klaus Schwab first gave me a copy of his book The Fourth Industrial Revolution in 2016.  I read it, appreciated its superficially beguiling style, found much of it interesting, but realised that the argument was fundamentally flawed (for an excellent review, see Steven Poole’s 2017 review in The Guardian).  Naïvely,  I thought it was just another World Economic Forum publication that would fade away into insignificance on my bookshelves.  How wrong I was!  Together with the equally problematic notion of Frontier Technologies (see my short critique), it has become a twin-edged sword held high by global corporations and the UN alike to describe and justify the contemporary world, and their attempts to change it for the better.  Whilst I have frequently challenged the notion and construction of the Fourth Industrial Revolution, I have never yet put togther my thoughts about it in a brief, easy to read format. Huawei’s video has provoked this response built around five fundamental problems.

Problem 1: a belief that technology has changed, and is changing the world

All so-called industrial revolutions are based on the fundamentally incorrect assumption that technology is changing the world.  With respect to the Fourth Industrial Revolution, Schwab thus claims that “The premise of this book is that technology and digitization will revolutionalize everything, making the overused and often ill-used adage “this time is different” apt.  Simply put, major technological innovations are on the brink of fueling momentous change throughout the world – inevitably so” (Schwab, 2016, section 1.2; see also Schwab, 2015).  The entire edifice of the Fourth Industriual Revolution is built on this myth.  However, technology itself does not change anything.  Technology is designed by people for particular purposes that serve very specific interests.  It is these that change the world, and not the technology.  The reductionist,  instrumental and deterministic views inherent within most notions of a Fourth Industrial Revolution are thus highly problematic.

In the popular mind, each so-called industrial revolution is named after a particular technology: the first associated with mechanisation, water,  steam power and railways in the late-18th and early-19th centuries; the second, mass production and assembly lines enabled by electricity in the late-19th and early-20th centuries; the third, computers and automation from the 1960s; and the fourth, often termed cyber-physical systems, based on the interconnectivity between  physical, biological and digital spheres, from the beginning of the 21st century.  However, all of these technologies were created by people to achieve certain objectives, usually to make money, become famous, or simply to overcome challenges.  It is the same today.  It is not the technologies that are changing the world, but rather the vision, ingenuity and rapaciousness of those who design, build and sell them.  Humans still have choices.  They can design technologies in the interests of the rich and powerful to make them yet richer and more powerful, or they can seek to craft technologies that empower and serve the interests of the poor and marginalised.  Those developing technologies associated with so-called “smart cities” can thus be seen as marginalising those living in rural areas and in what might disparagingly be called “stupid villages”.

Problem 2: a revolutionary view of history

Academics (especially historians and geographers) have long argued as to whether human society changes in an evolutionary or a revolutionary way.  There have thus been numerous debates as to how many agricultural revolutions there were that preceded or were associated with the so-called (first) industrial revolution (Overton, 1996). Much of this evidence suggests that whilst “revolutions” are nice, simple ideas to capture the essence of change, in reality they build on developments that have evolved over many years, and it is only when these come together and are reconfigured in new ways, to serve specific interests, that fundamental changes really occur.

For example, the Internet was initially used almost exclusively by academics, with the first e-mail systems being developed in the 1970s, and the World Wide Web in the 1980s, largely in an academic context.  It was only when the commercial potential of these technologies was fully realised in the latter half of the 1990s that use of the Web really began to expand rapidly.  In this context, most things associated with the so-called Fourth Industrial Revolution actually seem to be extensions of ideas that existed very much earlier.  The notion of integrated physical-biological systems is, for example, not something dramatically new in the 21st century, but rather has its genesis in the notion of cybernetic organisms, or cyborgs, at least as early as the 1960s.

More importantly, the main drivers of the so-called Fourth Industrial Revolution go back many centuries, and each previous “revolution” was merely an evolving process to find new ways of configuring them.  If there was any fundamental “revolutionary” change, it occurred in the rise of individualism and the Enlightenment during the 17th century in Europe.  Even this had many precursors.  Fully to understand the digital economies of the 21st century, we need to appreciate the shift in balance from communal to individual interests some four centuries previously.  Once it was appreciated that individual investment in the means of production could generate greater productivity and profit, and institutions were set in place to enable this (such as land enclosure, patent law and copyright), then the scene was set for “money bent upon accretion of money”, or capital (Marx, 1867), to become the overaching driver of an increasingly global economic system in the centuries that followed.  The interests underlying the so called Fourth Industrial Revolution are largely the same as those driving the economic, social and political systems of the previous 400 years: market expansion and a reduction of labour costs through the use of technology.  It is these interests, rather than the technologies themeselves that are of most importance.

Problem 3: an élite view of history

The notion of industrial revolutions is also largely an expression of an élite view of history. It is about, and written by, the élites who shape them and enable them.  It is about the owners of the factories rather than the labourers, it is about innovative geniuses rather than the peasants labouring to produce food for them, and it is about the wise politicians who see the potential of these technologies to transform the world in their own image.  Certainly, the Fourth Industrial Revolution is premised on an assumption that global corporations and brilliant innovative minds are driving the technological revolution that will change the world for what they see as being the better.  It is also no coincidence that the World Economic Forum’s Centre for the Fourth Industrial Revolution was established in the USA, and that most of its proponents seem to be drawn from US élites (see for example the World Economic Forum’s video What is the Fourth Industrial Revolution?).  The notion of the Fourth Industrial Revolution clearly serves the interests of USAn élite politicans, academics and business leaders far more than it does the poor and marginalised living in remote rural areas of South Asia, or the slums of Africa.

Counter to such views are those of academics and practitioners who argue that history should be as much about the poor and underprivileged as it is about their political,  military or industrial leaders.  The poor have left few historical records about their lives, and yet they vastly outnumber the few élite people who have ruled and controlled them.  Traditional history has been the history of the literate, designed to reinforce their positions of power, and this remains true of accounts of the Fourth Industrial Revolution.  In 2017, Oxfam reported that eight people thus owned the same wealth as the poorest half of humanity; five of these people made most of their wealth directly from the technology sector.  In an increasingly unequal world, the way to create greater equality cannot be through the use of the technologies that have created those inequalities in the first place.  Rather, to change the global balance of power, there needs to be a history that focuses on the lives of the poorest and most marginalised, rather than one that glorifies élites in the interests of maintaining their hold over power.

Problem 4: male heroes of the revolution

One of the most striking and shocking features of the Huawei video that prompted this critique was that almost all of the people illustrated as the heroes of the industrial revolutions were men.  Most historical accounts of industrial revolutions likewise focus on male innovators and industrialists, and yet women played a very significant part in shaping the outcomes of these technological changes, not least in their roles as workers and as mothers.  Not only are accounts of industrial revolutions élite histories, they are mainly also male histories.  It is thus scarcely surprising that men continue to dominate the rhetoric and imagery of the Fourth Industrial Revolution, despite the efforts of those who have sought to reveal the important role that women such as Ada Lovelace, Grace Hopper or Radia Perlman played in the origins of digital technologies (see techradar, 2018).

The perspective of a masculine revolutionary view of societal change presents significant challenges for those of us working to involve more women and girls in science and technology (see for example TEQtogether).  Much more needs to be done to highlight the roles of women in history, especially histories of technology, and to encourage girls to appreciate the roles that these women have played in the past and thus the potential they have to change the future themselves (see for example, the Women’s History Review and the Journal of Women’s History).  Otherwise, the masculine domination of the digital technology sector will continue to reproduce itself in ways that reproduce the gender inequalities and oppression that persist today.

Problem 5: the Fourth Industrial Revolution as a self-fulfilling prophecy

Finally, the idea of a heroic, male industrial revolution has been promoted in large part as a self fulfilling prophecy.  Schwab’s book and its offspring are not so much a historical account of the past, but rather a programme for the future, in which technology will be used to make the world a better place.  This is hugely problematic, because these technologies have actually been used to create significant inedqualiites in the world, and they are are continuing to do so at an ever faster rate.

The problem is that although the espoused aspirations to do good of those acclaiming the Fourth Industrial Revolution  may indeed be praiseworthy, they are starting at the wrong place.   The interests of those shaping these technologies are not primarily in changing the basis of our society into a fairer and more equal way of living together, but rather they are in competing to ensure their dominance and wealth as far as possible into the future.  The idea of a Fourth Industrial Revolution seeks to legitimise such behaviour at all levels from that of states such as the USA, to senior leaders and investors in  technology companies, to young entrepreneurs eager to make their first million.  Almost all are driven primarily by their interests in money bent on the accretion of money; some are beguiled by the prestige of potential status as a hero of the Fourth Industrial Revolution.  In some cultures such behaviour is indeed seen as being good, but in others there are greater goods.  The Fourth Industrial Revolution is in large part a conspiracy to shape the world ever more closely in the imagination of a small, rich, male and powerful élite.

Is it not time to reflect once more on the true meanings of a revolutionary idea, and to help empower some of the world’s poorest and most marginalised people to create a world that is better in their eyes rather than in our own?

[For a wider discussion of revolution, see Unwin, Tim, A revolutionary idea, in: Unwin, Tim (ed.) A European Geography, Pearson, 1998.  As ever, please also note that a short post cannot include everything, so remember to read this in the broader context of my other writing, and especially Reclaiming ICT4D (OUP, 2017).  For my thoughts on the other edge of the two-edged sword, do read my much shorter “Why the notion of ‘frontier technologies’ is so problematic…“]

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Filed under Africa, agriculture, capitalism, Development, Geography, Inequality, SDGs, United Nations

Sidi Bou Said: the tourists return

When I last visited Sidi Bou Said, just to the north of Tunis, in November 2015 it was almost deserted, with tourists from across the world having largely chosen to go elsewhere following the shootings near Sousse in June of that year.  I remember being saddened about the very visible loss of income for the many small traders who had previously made their livings selling souvenirs from the numerous small shops that lined its main streets. Revisiting the village yesterday on a beautiful warm, sunny day, with a cool breeze freshening the air, it was good to see the lively buzz of visitors filling the streets.  It is a beautiful village, with the blue doors and shutters (reputedly to thwart mosquitoes) contrasting starkly with the whitewashed walls of the buildings.

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It was also great to find that my favourite restaurant in the village, Au Bon Vieux Temps, was still there, and serving food as good as it has always done.  The only sad thing was that the traders seemed very much more aggressive than I recall even in the dark days of 2015.  A well-traveled friend and colleague reckoned it was the worst hassle he had ever experienced in a tourist resort!  I had to agree, which is sad, because they would achieve very many more sales if they were a little bit less aggressive.  Be warned, but go and enjoy Sidi Bou Said nonetheless.

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ICTs, sustainability and development case studies: M-KOPA Solar

Earlier this year, I was privileged to work on a co-authored book project for the ITU.  This was published by the ITU as ICT-Centric Economic Growth, Innovation and Job Creation, and was launched at the World Telecommunication Development Conference in Argentina in October.  The chapter that I led was entitled ICTs, sustainability and development: critical elements, and provided a challenging account of ICTs and sustainability.

Each chapter was accompanied by a single case study – although I had argued strongly that there should be more than one case study for each chapter, so that a range of different examples and perspectives could be included.  I had worked with several colleagues to produce great examples that would exemplify some of the key arguments of the chapter, but sadly these were not published.

Hence, as a supplement to the book, I am including these now as blog posts.  This is the second, and focuses on the way through which M-KOPA is making sustainable energy available to poor people in eastern Africa.  Since this was first written almost a year ago, new data are available, but I hope that this will provide some insights into an important commercial initiative that is indeed using ICTs to contribute to sustainable development.

M-KOPA Solar: using ICTs to enable poor people and marginalised communities to access sustainable energy

M-KOPA Solar has developed a highly innovative solution for using ICTs to deliver on sustainable energy provision, especially for previously unserved poor people.  It is therefore an excellent example of the ways through which ICTs can indeed deliver on some of the critical challenges identified in this chapter at the interface between ICTs and the SDGs.  Above all, it indicates how new technologies can create novel and disruptive opportunities for those with entrepreneurial and innovative approaches to develop new business models that can indeed deliver valuable services to previously marginalised people.

M-KOPA

M-KOPA Solar is a Kenyan solar energy company founded in 2011 by Nick Hughes, Chad Larson and Jesse Moore, and its mission is “to upgrade lives by making high-quality solutions affordable to everyone”.  Nick Hughes was previously responsible for creating the very successful M-PESA mobile money solution for Vodafone, where Moore had also worked.  As of July 2016, M-KOPA has connected 450,000 homes in Kenya, Tanzania and Uganda to solar power, with more than 500 new homes being added every day.

Three factors have been central to M-KOPA’s success: the ability of its founders to identify a viable and innovative business model; their identification of a real need for which people are willing to pay; and then their skills in creating an innovative cost effective solution.  At the heart of their model is the ability for people to use their mobile phones to pay a small amount each month through mobile money transfer to buy the equipment, and then to own it after a year’s usage.  Their 2016 basic model is the M-KOPA IV Solar Home System, which has an 8W solar panel, providing energy for 3 LED light bulbs, a portable rechargeable torch, a home charging USB with five standard connections, and a rechargeable radio.  In Kenya users pay a deposit of 2,999 KES (£22.45) and then 50 KES (£0.37) a day for a year, during which time there is a full warranty for the equipment.  Prices are similar in neighbouring Uganda and Tanzania.  The actual equipment is available through local dealers, and there is also a customer care team that supports customers, agents and retail partners.  A more expensive version of the model, the M-KOPA 400 also has a 16” digital television, which requires a deposit of 7,999 KES and a daily payment of 125 KES.

The company estimates that current customers will make projected savings of US$ 300 million over the next four year, and are enjoying 50 million hours of kerosene-free lighting per month.  This has important environmental ramifications by reducing harmful emissions and the risk of fire causing serious burns to people using kerosene.  They have also created some 2,500 jobs in East Africa, thereby contributing to the wider employment and economy of the region.  One of the most striking features of M-KOPA is that it has developed a business model that delivers on a real need, and does so in a cost-effective manner through the use of mobile money payments.  It estimates that more than three-quarters of its customers live on less than US$ 2 a day, and this is therefore an innovation that really delivers on the needs of some of the world’s poorest people.  Providing light extends the time people have both for social activities and also for productive education and information gathering, thereby potentially enabling many other SDGs to be achieved, including those related to education and health.  The use of radios puts them in touch with what is going on in the wider world, and their recharged phones enable them to communicate with others whenever they have connectivity.  The indirect contributions of M-KOPA thus go far beyond merely the provision of affordable light for poor people.

 

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