Category Archives: ITU

Why “we” (the people of the world) need to reject the Global Digital Compact

I have previously written at some length about why the UN Secretary-General’s Global Digital Compact (GDC) is a deeply flawed agenda.[i]  I will not repeat those arguments in detail here, but they do provide important context for the comments that follow.  The first revision of the GDC text, published on 15 May 2024, provides a useful opportunity to review progress, and assess once again its strengths and fundamental weaknesses. This is timely following the recent WSIS+20 summit in Geneva, where many people I spoke with seemed to be vehemently against the GDC in private, but few were willing to make public statements about it – other than those with a vested interest in its agenda.

In summary

The essence of the GDC – and why it is so flawed – is captured in its scene setting opening paragraph:

 1. Digital technologies are dramatically transforming our world. They offer immense potential benefits for the wellbeing and advancement of people, societies, and for our planet. They hold out the promise of accelerating the achievement of the Sustainable Development Goals.

There are three fundamental reasons why this is so problematic:

  • First it adopts and propounds an instrumental view of digital tech, claiming that these technologies are transforming our world.[ii]  There has in contrast been much literature in recent years that emphasises that it is not the technologies that are actually doing this, but rather that these changes are caused, deliberately and also perhaps sometimes unintentionally, by those who conceive, design, produce and sell them.[iii]  It is these people, those I often refer to as the Digital Barons,[iv] and their acolytes (or “knights” – not necessarily in shining armour) who are actually the ones changing the world.  We must focus on them, rather than the technologies they create, if we wish to gain a sounder understanding of the causes of change, and therefore what we have to do to rectify them.
  • Second, this opening paragraph’s claim that “They offer immense potential benefits for the wellbeing and advancement of people, societies, and for our planet” tells but half the story.  Digital technologies are designed and used to do both harms and positive things, but this scene-setting statement chooses only to focus on the latter.  It thereby reinforces the widespread focus by those promoting the view that digital technologies (as well as science and innovation more generally) are inherently “good”.  This is nonsense.  There is some recognition later in the first revision draft of a small number of potential harms caused by digital tech, but by failing to call this out in the opening paragraph those drafting the document reinforce the view that the harms are somehow an aberration, and that digital tech is inherently good.  Harms are central to digital tech.
  • Third, those drafting the document link the GDC directly to the achievement of the SDGs and Agenda 2030, seeing digital tech as a saviour that will magically accelerate their success.  Connecting everyone in the world, even if that were possible, would not necessarily solve the problems of poverty and inequality.  It might actually make them worse.  The SDGs were fundamentally flawed in their design and very few of them have any hope of being achieved by 2030.  Not only is the economic growth agenda underlying them actually causing greater relative poverty in the world, but the use of digital technologies is also at the heart of this accelerating inequality and the increased damage being caused to the natural physical world.  It is time to start looking beyond 2030 if we are to have any hope of making the world a better, more equitable, and nature-friendly place for humanity.[v]

The opening paragraph of the GDC did not have to be written in this way.  It could have been drafted to reflect a completely different understanding of the use of digital tech in our societies, but that would not have served the coalition of interests between global capital and the UN Secretary-General’s Office that lie at the heart of the GDC.[vi]

These introductory concerns suffuse the whole document and summarise the main reasons why I see the GDC as actually being harmful to the interests of the poor and marginalised.  The next sections go on to address in more detail some of the problems associated with GDC in terms of its novelty and claimed necessity, its use of language, and its modality of delivery. The penultimate section then notes some of the more positive attributes of the draft, before the final section highlights its most egregious aspects.

Kejserens nye klæder[vii]

There is little if anything new about the GDC.[viii]  We have been discussing these issues for at least a quarter of a century, and there is a wealth of material written about them, not least generated by existing entities such as the WSIS Process, the Internet Governance Forum and ICANN.  Yet much of this does not seem to be sufficiently recognised in the GDC first revision.[ix]  It is almost as though the UN Secretary-General and those in his Secretariat have recently discovered the importance of digital tech, yet know very little about it, and nevertheless wish to claim leadership over the global digital-development agenda.  This revised version of the GDC reads much like a partial synthesis of existing knowledge in the field, rather than a significant proposal to create an innovative, wise and forward looking document.[x]

Moreover, para 70 has the audaciousness to propose that “We recognize the role of the Secretary-General in leading UN system-wide collaboration on digital and emerging technologies”.  Why should the UN Secretary-General, who is already very busy, and appears to have little in-depth knowledge about the interface between digital tech and development, be charged with leading this, when there are many other people in the UN system (not least DGs or SGs of UN agencies) who have many years of good experience and understanding in this field and would be better suited to the task?[xi]   It is positive that he appears to have recognized the importance of the ways through which digital technologies are being used to create a new type of world, but surely the Secretary-General of the United Nations should be delegating this to someone else more experienced for the task and be focusing instead on the fundamental purposes of the UN, such as those articulated in Article 1, Paragraph 1 of the UN Charter, which emphasises the core purpose of the UN as it relates to peace:

“To maintain international peace and security, and to that end: to take effective collective measures for the prevention and removal of threats to the peace, and for the suppression of acts of aggression or other breaches of the peace, and to bring about by peaceful means, and in conformity with the principles of justice and international law, adjustment or settlement of international disputes or situations which might lead to a breach of the peace”.[xii]

This is to my mind a much more pressing need for the world in the mid-2020s, than is his attempt to take a lead on the global discourse on digital tech.[xiii]

Language and intent

There are also very real issues with the language used in the document, particularly from a legal perspective.  Two key issues need further consideration: the distinction between “must” and “will” in the wording; and also who “we” actually refers to.

There are seven uses of the word “must”,[xiv] and 36 uses of “will” in the GDC First Revision.  Generally in contractual parlance, “must” is used to impose an obligation, whereas “will” is used to refer to something in the future, but not necessarily to create an obligation, although the context of any such usage has important implications for its meaning.[xv]  Although some will see many of the “musts” and indeed the “wills” in the GDC as desirable, it is unrealistic to think, for example, that any government (see below on who “we” are) could agree to a document that requires them to agree to all of the “musts or even more loosely to all the “wills”.  Some may aspire to many of these, but aspiration is fundamentally different from agreeing that they “must” do something. 

Even more concerning is that nothing is said in the document about what might happen to a country, UN agency, or other entity that fails to deliver on an obligation relating to a “must” (or even a “will”).  Furthermore, none of the “musts” appears to be time-bound in the document, and so are presumably meant to be started, if not completed, forthwith, and certainly by 2030; most of the “wills” are likewise merely aspirational, without any time limit.[xvi]  Ten of the paragraphs in the GDC relating to commitments do specify a date, as in “we commit by 2030 to”, but another eight merely say “we commit to”.  It is unclear whether this distinction between must and will is a result of loose drafting, or whether a distinction in meaning is indeed intended.  

There is also ambiguity in the meaning of the words “commit” and “commitment” in the text.  Overall, there are 63 commitments listed under the headings “we commit by 2030 to” and “we commit to”, but the character of these commitments varies from vague aspirations such as “increase the availability of digital technology platforms…:” (para 13b) and “Foster an open, fair, inclusive and non-discriminatory digital environment for all” (para 21a), to much more precise ones such as “Develop, through multistakeholder consultations, effective methodologies to measure, track and counter sexual and gender-based violence which occurs through or is amplified by the use of technology” (para 30e).  Most are on the decidedly vague side, and despite a commitment in para 9 to “pursue meaningful and measurable actions”, no clear criteria are given to measure any of the commitments.  It is difficult to see how anyone could agree to something that is not clearly defined and has no real means of evaluating whether or not it has been successful.[xvii]   Most of the aspirations when looked at in detail are also unattainable.

Second, it remains very unclear as to exactly whom the word “we” refers in the Global Development Compact.  The Office of the UN Secretary-General’s Envoy on Technology (OSET) states that “The Common Agenda proposes a Global Digital Compact to be agreed at the Summit of the Future in September 2024 through a technology track involving all stakeholders: governments, the United Nations system, the private sector (including tech companies), civil society, grass-roots organizations, academia, and individuals, including youth”.[xviii]  Those attending the Summit are defined as “world leaders”,[xix] which narrows the field a bit, but is noticeably rather in contradiction to the GDC’s claim to include “grass-roots organizations, academia, and individuals, including youth”.  In practice, Resolution 76/307 of the UN General Assembly on the modalities for the Summit of the Future makes clear that the action-oriented outcome document of the Summit will be agreed by consensus through intergovernmental negotiations (para 4), and therefore implies that it is governments who will make the final decisions.  Given that the Summit is due to be held on 22 and 23 September, only three and a half months away, it is difficult to see how this might be achieved.  Moreover, throughout the GDC there is mention of the importance of “multistakeholderism”[xx] (better as “multi-sector approaches”[xxi]) and language as noted above that implies a diversity of stakeholders must be included.  This is recognised in Resolution 76/307 para 11 which requests the President of UNGA to draw up a list of relevant others who might participate in the Summit.  At one level, it appears that “we” means everyone involved, at another it seems to imply governments, and at another UN agencies with the UN Secretary-General at the helm (as noted above).  Reaching agreement amongst governments, the private sector and civil society about the complexity involved around the future governance of digital technologies by the deadlines required for the Summit seems palpably unrealistic.  In practice, it is likely to be governments, heavily influenced by the private sector and global corporations, who will make the decisions.  There is no guarantee that this will be in the interests of the vast majority of the world’s peoples, and especially of the poor, weak and marginalised.

Practicalities of delivering the GDC

Reaching agreement on the conceptualisation of the GDC is bad enough; putting any agreements into practice would be even worse.  Who will serve as its Secretariat and be responsible for delivery ? How will entities actually make their commitments? How will these be monitored and reported?  Who will pay for the very significant costs involved?[xxii] What will happen if an entity fails to deliver all the “musts”, “wills” and commitments”?

It is difficult to see how any single body could oversee and deliver all of the 63 GDC commitments, especially by 2030.  Although it is not made explicit in the draft, the imprimatur that it gives to the UN Secretary-General would suggest that one option could be that it is intended for it to be delivered by OSET.[xxiii]  However, the staffing of this office would seem to be insufficient in both quantity and relevant experience to be able to deliver on such an undertaking.  While some people working within the orbit of the Office, mainly in an advisory capacity, do indeed have considerable expertise relevant to “digital and development”, this is by no means true of many of the staff there.[xxiv]

It is therefore good to see that the first revision of the GDC does indeed make reference to “building on” some of the existing UN structures that do indeed address these issues.  This is welcome news, and runs counter to some of the earlier talk suggesting that the UN Secretary-General’s office was seeking to take central control over the future of digital tech and development.  WSIS is thus mentioned 8 times, and it is reassuring to note that it states explicitly in para 5 that “We remain committed to the outcomes of the World Summit on the Information Society (WSIS) reflected in the Geneva Declaration of Principles and Plan of Action and the Tunis Agenda for the Information Society”.  Likewise, the Internet Governance Forum (IGF) is mentioned four times, including the suggestion that “We consider that the Internet Governance Forum has a key role to play in amplifying the Compact’s purpose and objectives to a global multistakeholder constituency through its national and regional networks” (para 73). Such statements though, do not go far enough in challenging the perception that the GDC process is merely reinventing the wheel, is unnecessary, and is making the same mistakes that previous efforts to reach global agreements around digital tech have made in the past.  They also still suggest that WSIS, the IGF, and other processes such as the United Nations Commission on Science and Technology for Development (CSTD) should be subservient to the Compact.  Why is the Compact needed if it does not actually have the capacity to deliver anything worthwhile and substantive?

On the bright side

The first revision of the GDC does have some elements that many people will find welcome.  Not least, this is because it repeats much of what has been said previously in numerous global fora about the governance of digital technology and its interface with international development.

Its five unexceptional main objectives are to:

  • “Close all digital divides and accelerate progress across the Sustainable Development Goals;
  • Expand inclusion in and benefits from the digital economy for all;
  • Foster an inclusive, open, safe and secure digital space that respects, protects and promote human rights;
  • Advance responsible and equitable international data governance;
  • Strengthen international governance of emerging technologies, including Artificial Intelligence, for the benefit of humanity”.

Nevertheless, the wording of some of these is deeply problematic for the reasons outlined in my introduction above, and are discussed further in the next section.

There are also numerous, small items of detail that can be welcomed:[xxv]

  • The potential of new risks to humanity (para 3), although note that these tend to be phrased as exceptions or aberrations, rather than as fundamental characteristics of digital technologies;
  • Shared responsibilities that are necessary to anticipate and mitigate risks (paras 3 and 63), although little is said about the practicalities and partnerships necessary to deliver this;
  • The emphasis placed on inclusive, open, safe and secure digital space (Objective 3, paras 14, 22-35), although many of these are aspirational and again fail to recognise sufficiently the explicit and deliberate harms caused by the design and use of much digital tech;
  • The attention paid to accessibility and affordability (para 8g), although even here the assumption is about full participation (which serves the interests of global capital and surveillance), and ignores the notion of the “right not to be connected”;
  • Developing and agreeing principles for environmental sustainability (paras 8e and 47), although there is an urgent need to go much further than what is anticipated here in the GDC and Summit of the Future more broadlyt;[xxvi]
  • The need for robust cyber-security and information integrity standards and capacity (paras 20, 28, 30, 32, 34, 35), although the scale of what is required here is not sufficiently emphasised;[xxvii] it is also especially positive to see the emphasis that is placed on child protection (paras 23c, 31c);
  • The emphasis on “human rights”, mentioned 32 times will be welcomed by many, but there is also a need for this to be balanced by an equivalent emphasis on “human responsibilities” that redresses the focus away from the individual and towards the community;[xxviii]
  • The attention paid to the gender-based abuse, and especially to sexual violence (paras 29-30), although this needs to emphasise that it is across the full spectrum of gender identities, and that such violence also occurs to many other minorities who require equal attention and protection;
  • The protection of privacy (para 38a), although this increasingly seems a lost cause; it is good to see para 38d highlighting that “data collection, access, sharing, transfer, storage and processing practices are transparent, secure and in compliance with international law”; and
  • The emphasis placed in Objective 5 (paras 47-61) on the governance of emerging technologies; although as discussed further below this is rather limited in scope

Why “into the long grass” is a good option for kicking the GDC[xxix]

If some people enjoy spending time on developing initiatives such as the GDC, think that it serves their own interests, and can find people to fund the process, then who is to stop them?  However, no-one should be under any impression that the proposed GDC document and process will make any significant difference to, or improve the lives of the many.  Rather, as hinted at the beginning of this piece, it largely reflects an intriguing attempt to include and balance the power between global capital and national governments.  It is a document that serves the interests of the rich and powerful against the poor and the weak and the marginalised.  The best thing that could happen to it is that governments and UN agencies should reject it outright and condemn the UN Secretary-General and his acolytes for having wasted so much time and money on a vanity project.[xxx]  That is hardly likely to happen, and so the second-best option would simply seem to be to kick it into the long grass.  The UN has an uncanny knack of being able to do this, and so it is perhaps the optimal outcome that can be expected.

The fundamental problem with the GDC is that it is a product of a global system that has become ever more focused on serving the interests of those with power, especially the digital barons and the countries where they choose to live, at the expense of the world’s poorest and most marginalised people.  It is premised on the basic assumption that digital tech is inherently good. This is fundamentally flawed.  Most digital tech is developed and designed to enslave as many people as possible, so that profit can be extracted from them.  In so doing, it also has devastating negative impacts on the environment.  Many people are happy with this, and see it as being positive.  I do not see it in this way, and I believe passionately that the global community (if such a thing still exists, or has ever existed) needs a fundamental rethink about digital tech if we are indeed to have a future.

As I argued in my earlier critique on the origins of the Global Digital Compact in April 2023, if it were to exist at all, it should be forward looking and far reaching focusing on three core challenges:

  • The fundamental changes taking place in the relationship between machines and humans (focusing more on cyborgs than on the latest digital-fetish, AI);
  • The fundamental implications for the environment as a result of the techno-digital-innovation complex that we are deliberately creating and thus our survival on planet earth; and
  • The increased enslavement (loss of freedoms) of humans by machines and their designers (I here leave open the option that the machines may one day design themselves).

On a more practical note, many aspects of the present framing of the Global Digital Compact are deeply problematic, and it if were to be adopted would make the matters it claims to want to solve even worse.  In addition to the three main problems embedded in the opening paragraph, and summarised at the start of this piece, the most significant of these are (in broadly chronological order as they appear in the first revision document):

  • Its emphasis on human rights (first in para 5, and then mentioned 31 further times; see also above) is deeply problematic because it fails sufficiently to address the responsibilities or obligations of governments and individuals.  Furthermore, it creates a tendency to focus on individual rights rather than communal responsibilities.[xxxi]  In essence, the present rapid expansion of the use of digital tech in most people’s lives is deeply threatening to many kinds of “freedom”,[xxxii] and can thus be suggested to be inherently harmful to existing human rights law.  It is either näive or deliberately misleading to claim that “Our cooperation will harness digital technologies to advance these rights”.[xxxiii]
  • The notion of digital divides in para 7(1) (and 7 further times; see especially Objective 1, paras 10-17, and para 22) has long ago been shown to be deeply problematic.[xxxiv]  Digital tech is actually being used to increase inequality and thus divides, and so it cannot be claimed that these can simply be closed thrieugh further use of digital tech.  We need to recognise that its untrammelled use causes inequalities at all scales.
  • The claim that the cornerstone of the Compact is inclusivity in para 8(1) (and 18 further mentions of “inclusive) ignores the realty that the poorest and most marginalised do not have a voice in such forums.  Despite some efforts by the UN system to include diverse voices, and representation from all states, it remains (and is likely to do so in the future) the case that governments of small and poor states cannot afford (both in terms of time and funding) to participate in many such international gatherings on digital tech.[xxxv]  Moreover, it is extremely difficult for most civil society organisations to stand up to the physical and financial weight of private sector companies in participating in such “multistakeholder” gatherings.[xxxvi]
  • The conceptualisation of development embodied in the SDGs and Agenda 2030, as mentioned in para 8(b), is essentially grounded in an ideology of economic growth that actually increases relative poverty.[xxxvii]  The notions of eradicating poverty and leaving no-one behind therefore become unachievable and meaningless.  Relative poverty will always be with us; it is an inalienable accompaniment to the ecomomic system that we have created, and will only be made worse through expanding the use of digital tech in its present modality.[xxxviii]  Using phrases such as “Emerging technologies offer new opportunities to turbocharge development” (para 8i) are undoubtedly true, but ignore the fact that these will also dramatically increase inequality and exploitation of the poor.
  • The claims in the Compact over the potential of digital tech to “empower all women and girls” (para 8d) are ill-considered and illusional.  Women and girls cannot all be empowered when there are so many men who are hostile to this and do not understand what they need to do to change their mothers’, sisters’ and daughters’ lived experiences.  Moreover, digital tech is usually used to accentuate existing socio-economic and cultural characteristics: where there is equality it can help to maintain this, but where there is inequality it is usually used to exaggerate it.[xxxix]
  • The Compact’s focus on environmental sustainability (first mentioned on para 8e, and then twice afterwards) is at best over-simplistic.  It pays insufficient attention to the very significant harms that are caused to nature and the physical environment by the design and use of digital tech.  To be sure, digital tech can be used positively to reduce carbon emissions and monitor environmental change, but the UN needs to adopt a very dramatic change of approach to this issue if real environmental sustainability is to be achieved, such as the holistic approach proposed by the Digital-Environment System Coalition (DESC).[xl]  The compacrt’s aim, for example, to achieve “net-zero” (presumably meaning net-zero carbon emissions) takes no cognizance of the other environmental harms that will be caused in seeking to do so.
  • As noted above, private sector interests lie at the heart of the GDC, as evidenced by paragraphs such as the principle 8(j) “Innovation-friendly: Creativity and competition drive digital advances. Our cooperation will foster innovation and the potential for societies and businesses, regardless of size or origin, to reap the benefits of digitalization and thrive in the digital economy”.  This is where the true interests behind the GDC are to be found, and do not provide the basis for a better world.  Para 11(b) for example, places emphasis on new methods of funding, which in effect are designed to reduce the costs for the private sector in rolling out digital interventions from which they will reap profits.[xli]
  • The emphasis on capacity building in digital skills (para 13a), especially for women and girls (para 13c), is open to many different interpretations.  In the context of the GDC, it seems as if this refers primarily to enabling everyone to have the skills to contribute to the digital economy, thereby increasing economic growth.  However, it is essential that it also means training people in the safe wise and secure/private use of digital tech, so that they can limit the very significant harms that can be caused to them through such use.  While the Compact does indeed refer to the importance of cyber security, again this seems to be primarily in the importance it has for the digital economy (see, for example, paras 20, 21i, and 13e ), rather than for the life-changing personal harms that its use can cause.[xlii]
  • The use of the term “best practices” (7 times) persists in the myth that such things exist.[xliii]  The term is almost always used by some individual or entity wishing to promote (or more usually sell) their particular approach to as large a market as possible, preferably universally (hence “best”).  In reality, there are many good practices that people or governments can choose from and adapt to implement something that works well in their local context. 
  • The proposed commitment by 2030 to “Foster an open, fair, inclusive and non-discriminatory digital environment for all” (para 21a) is deeply problematic.  Much depends on how the word “foster” is understood, but it is totally impossible for an open, fair, inclusive and non-discriminatory digital environment for all to be achieved by 2030.  Moreover, there is no evidence or proposed mechanism to support how this might be achieved.  As argued before in this piece, the digital tech companies thrive on inequality, and have shown little evidence of designing technologies that could deliver on such an aspiration, however desirable it might be.
  • The commitment to “Refrain from Internet shutdowns and ensure that any restrictions are in full compliance with international law, including with the principles of legality, necessity, proportionality and non-discrimination” (para 28d) may be well-meaning, but it is remarkably naïve to think that all governments and potentially malicious actors would agree to such a constraint. 
  • Para 31 is problematic when it states “Call on digital technology companies and developers to engage with users of all ages and backgrounds to incorporate their perspectives and needs into the life cycle of digital technologies”. It is unclear why tech companies should consult babies (or old people in advanced stages of vascular dementia and Alzheimer’s disease) to understand their perspectives (see para 31a).[xliv]  To be sure their interests should be considered, but as with so much of the document the actual wording lacks precision and is open to multiple interpretations.
  • The suggestion that “we” urgently need to “Call on social media platforms to enhance the transparency and accountability of their systems” (para 35) seems to lack the necessary bite, and avoids difficult questions around regulatory environments that different widely in various parts of the world.  Yes, social media companies must be made to be more transparent and accountable, but just “calling on” them is unlikely to make any significant difference.  Likewise it also seem far too late to try to “Empower individuals and groups with the ability to consider, give and withdraw their consent to the use of their data and the ability to choose how that data is used” (para 38).  Although this is highly desirable, it seems completely unfeasible across every country in the world.
  • Why do we need yet another scientific panel on AI and emerging technolgies (para 53a), and what does it mean that this should be under the auspices of the UN?  There are already countless forums where such issues are discussed, not least within UN agencies such as UNESCO and the ITU; there is no need for yet another one.  Moreover, if this actually means that it should be under the auspices of the UN Secretary-General, there is little justification for it, and it would therefore largely seem to represent yet another power-grab by those surrounding him.[xlv]  Can the UN affrd the proliferation of such bodies?
  • Why does para 58 use the inappropriate and divisive terminology “North-South, South-South and triangular collaboration”, when the word “global” would suffice?  The use of such terms implies geographical determinism that is innacurate and unhelpful.[xlvi]
  • Ultimately, much of the document would seem to be based on the requirement for more funding to be made available to those wishing to implement and benefit from the contents of the GDC.  This is acknowledged directly in para 65 which is a plea for governments, international financing entities, and companies to make financial pledges in support of the Compact.  Such pledges are notoriously hard to monitor, and their precise impact is almost impossible to measure.  Some companies may wish to contribute to raise their visibility in apparently “doing good”, and further contributing to the SDGs, but in practice they will also largely be the ultimate beneficiaries.[xlvii]

In conclusion

The processes leading to, and the first revision of the Global Digital Compact text are part of the problem and most definitely not a solution for the future use of digital technologies in the interests of everyone living in the world and those yet to be born.  It is an outcome of the processes leading to the global digital crisis that gave rise to its birth.  Those involved in crafting it are those resposible for the crisis.  They are incapable of shaping a solution that will serve the world’s poorest and most marginalised peoples.

It is time for a fundamental rethink of the role of the UN Secretariat and its Secretary General.  The issues that the Global Digtial Compact seeks to resolve are already being discussed by every UN agency, and by the governments of countries across the world.  There is no need for this Global Digtial Compact.  The document is deeply flawed, and for the reasons discussed above will not achieve its proposed outcomes.  It is primarily a product of the coalition of interests between private sector companies and the UN system that serves both at the expense of the world’s poorest and most marginalised people and communities.

Its failure lies above all else in its genesis, and is well summarised by its opening paragraph.  If we, the global we, are indeed to move forward, we need to recall that digital technologies have no power of themselves, that they can be used to do much harm as well as good, and that the economic growth model at the heart of the SDG agenda will never serve the interests of the world’s poor.


[i] See my Reflections on the Global Digital Compact, 2023; ICTs and the failure of the SDGs, 2018; and A new UN for a new (and better) global order (Part Two): seven solutions for seven challenges, 2022.

[ii] See also para 3.

[iii] Not least, see my Reclaiming ICT4D (OUP, 2017)

[iv] See my Power hierarchies and digital oppression: towards a revolutionary practice of human freedom, and Freedom, enslavement and the digital barons: a thought experiment.

[v] Note too that the allocation of SDGs to many paragraphs of the GDC often seems to be quite random and rather difficult to justify – although that is in part a fault of the SDGs themselves which are often difficult to differentiate.

[vi] Not least as they are represented in the Office of his Envoy on Technology.

[vii] See my (Un)Sustainability in the Digital Transformation in which I referred to this title of one of Hans Christian Andersen’s folktales.

[viii] See also my earlier Reflections on the Global Digital Compact for more detail.

[ix] Although see further below on the GDC’s claims that it aims to build on the work of entitites such as the WSIS Process and the IGF.  It is hard to find anything that the GDC actually adds to existing processes.

[x] It would actually be an interesting experiment to use different General Purpose AI systems to draft such a document and see how it differed from that produced through the GDC consultation process.  Perhaps all of the submissions could be entered into such a system and a new draft constructed from them.

[xi] To be sure, Guterres graduated in the early 1970s with a degree in engineering, but neither this nor his subsequent career would seem to make him suitable to lead UN system-wide collaboration on digital tech.  Having graduated, he worked briefly as a physics instructor and joined the Socialist Party in 1974.  In 1976 he was elected to parliament, and became very much more active in national politics and the wider international Socialist movement, eventually becoming Prime Minister in 1995 (serving until 2002).  Although focusing particularly on the economy, finance, planning and territorial administration, his time in politics provided him with little experience in digital tech and development.  Thereafter, his UN experience from 2005 was likewise almost exclusively as High Commissioner for Refugees (a role he served in until 2015), and again in this capacity he had little real opportunity to become a global specialist in digital tech and development.  See Britannica (2024) António Guterres https://www.britannica.com/biography/Antonio-Guterres, and United Nations Secretary-General biography https://www.un.org/sg/en/content/sg/biography (7 June 2024)

[xii] https://www.un.org/en/about-us/un-charter/chapter-1  (7 June 2024)

[xiii] The revised draft of the Pact for the Future, which is the core document of the UN Secretary General’s Summit of the Future rightly has Peace and Security as one of its key objectives (Section 2), but it is salient to note that the GDC is one of only two banner headings/sections on the summit’s website, the other being the Declaration of Future Generations.  More generally, the Pact for the Future also suffers from many of my criticisms of the GDC.  Although it claims to focus on the practicalities of how we can together create multilateral solutions for a better tomorrow, most of it is vague and aspirational, with  very little chance of having any real impact in terms of improving the lives of the world’s poorest and most marginalised peoples.

[xiv] GDC First Revision, Para 2 “Our cooperation must leave no one behind and increase the potential for all states, communities and individuals to fully harness the benefits of technology”, para 6 “Our cooperation must be agile and adaptable to the rapidly changing digital landscape”, para 8c “All human rights, including civil, political, economic, social and cultural rights, and fundamental freedoms, must be respected, protected and promoted online and offline”, para 8l “Our cooperation must be capable of identifying, assessing, tracking and adapting to emerging technologies”, para 12 “…we must ensure that people can meaningfully use the Internet and safely navigate the digital space”, para 26” We recognize that the Internet is a critical global facility for inclusive and equitable digital transformation. To fully benefit all, it must be stable, secure and unfragmented”,  and para 29  “We must urgently prevent and address sexual and gender-based violence which occurs through or is amplified by the use of technology, all forms of hate speech and discrimination, mis- and disinformation, cyberbullying and child sexual exploitation and abuse”.

[xv] See for example , English for Lawyers (Canada) Contracts: expressing obligations using shall, will and must (2020), Legal Directorate, Foreign Commonwealth and Development Office (2022) Treaties and Memoranda of Understanding: Guidance on Practice and Procedures. (MOUs), and UK House of Commons Library Briefing Paper on Principles of International Law: a brief guide (2020).

[xvi] Only four of the “wills” (two in para 11 and two in para 43) are in sections relating to commitments by 2030.

[xvii] The document does make brief mention of the set of targets developed by the ITU and the Office of the UN Secretary-General’s Envoy on Technology developed in 2022 https://www.itu.int/itu-d/meetings/statistics/umc2030/ (although little has yet been heard on the progress that was meant to be achieved on these by 2026), but does so in rather general terms of commitment to “Agree on common targets, indicators, and metrics for universal meaningful and affordable connectivity, building on the work of the ITU, and integrate these into international, regional and national development strategies” (Para 11(a)).  Interestingly, targets are only specifically mentioned in two other places in the GDC First Revision.

[xviii] https://www.un.org/techenvoy/global-digital-compact  (7 June 2024)

[xix] https://www.un.org/en/summit-of-the-future (7 June 2024)

[xx] There are numerous mentions in the GDC of multistakeholder (10, and one mention of multi-stakeholder) engagement, the private sector (14), civil society (5), and academia (2), and the implications for their potential engagement in the GDC process.  A key problem of the GDC is that there is next to nothing about the precise mechanisms for such collaboration and engagement, and nothing about the penalties that those who fail to adhere to its principles will face.

[xxi] See inter alia my Contributions to UNESCO’s first Partners’ Forum: notes from the underground (2018) and A new UN for a new (and better) global order (Part One): seven challenges (2021)

[xxii] Paras 60 and 61 thus refer to the Global Fund AI and Emerging Technologies for Sustainable Development, which “should be put into operation with an initial amount of 100 million US dollars at launch in 2025, financed by voluntary contributions from public, private and philanthropic sources”.  This seems largely to be a means of creating extra funding for private sector companies to roll out these new technologies to the poorer countries of the world, thus enhancing their markets and increasing their profits.

[xxiii] See my Reflections on the Global Digital Compact, 2023, for a wider discussion of this.

[xxiv] It is difficult to identify the exact numbers of staff involved in OSET, and the website of the Office of the Secretary-General’s Envoy on Technology does not provide their details.  LinkedIn nevertheless mentions between 11 and 50 staff:  https://www.linkedin.com/company/un-tech-envoy (10 June 2024))

[xxv] The paragraph numbers are not exhaustive but merely illustrative.

[xxvi] See in particular the work of https://ict4d.org.uk/desc (7 June 2024)

[xxvii] A strong case can be made for shifting towards an attitude where all digital tech should be considered first as a threat, rather than thinking that it is actually good and that harms are an aberration.

[xxviii] See my Prolegomena on Human Rights and Responsibilities (2014)

[xxix] Rejecting the GDC outright would save governments and the peoples of the world a great deal of time that could be better spent doing other things, but as with so many global summits and agendas  few people want to rock the boat too much, and it is easier simply to kick them into the long grass by agreeing to parts of documents in general terms subject to further revision and discussion.

[xxx] This was not my term for it, but was suggested to me by a good friend and colleague attending the WSIS process in May 2024.

[xxxi] This is a long and complex argument, and it is developed in more detail in my Prolegomena on Human Rights and Responsibilities

[xxxii] See my Use it or lose it – our freedom (2024)

[xxxiii] The commitment to “Establish appropriate safeguards to prevent and address any adverse impact on human rights arising from the use of digital and emerging technologies” (para 23b) is naïve and completely unachievable, and shows little understanding of how and why digital technologies are designed and used.  It should be removed, or rephrased to be more realistic of what can actually be delivered.

[xxxiv] See my Why we shouldn’t use terms such as “bridging the digital divide” or “digital leapfrogging” (2018)

[xxxv] See also, for example, para 37 calling for “the equal participation of all countries”  in international data governance.  Although this might be desirable, it is completely unrealistic.

[xxxvi] As noted above the term “multi-sector” is far preferable to “multistakeholder” when collaboration between governments, the private sector and civil society are being referred to.  It can also be noted that many civil society organisations have been co-opted by corporations to their agendas, and are no longer realistically an independent voice.

[xxxvii] See also, for example, claims that AI has immense potential “to accelerate progress across all the SDGs”.  Little is said about the enormous harms that could be created by so doing.

[xxxviii] It is also salient, and interesting, to note that in the Bible Matthew 26:11 reports Jesus as having said “The poor you will always have with you”.  For further on relative and absolute poverty, as well as on economic growth and inequality, see my 2010 piece Development as ‘economic growth’ or ‘poverty reduction’, as well as my 2007 critique of Jeffrey Sachs’ work in “No end to Poverty”, Journal of Development Studies, 45(3), 929-953.

[xxxix] See the work of our TEQtogether initiative which involves men and women working together to transform men’s attitudes to women and technology.

[xl] See, for example, our recent contribution to the WSIS+20 meeting in Geneva in May 2024.

[xli] Typical of these are initiative such as Giga (para 11b) which inter alia make it cheaper for companies to exploit education systems and the data they glean from children and teachers across the world.  Expanding the market lies at the heart of the capitalist economic system that underlies such practices.

[xlii] It is good, therefore, to see mention of cyberbullying and child sexual exploitation in para 29, but much more attention could be paid to such harms throughout the document.

[xliii] See my Interesting practices in the use of ICTs for education (2018)

[xliv] This para reads: We… “Call on digital technology companies and developers to engage with users of all ages and backgrounds to incorporate their perspectives and needs into the life cycle of digital technologies”.

[xlv] Similar arguments would apply to para 53(b) which commits to the UN creating an an International Contact Group on AI Governance.

[xlvi] See, for example, my Attributing geographical causality: why I have problems with using the terms “Global South” and “Global North” (2013)

[xlvii] The most sensible option would seem to be for no-one to provide any financial support for the Compact, which would be one way of kicking it into the long grass, and then the only wasted money would have been the cost of having drafted and discussed it at the Summit of the Future.

Note: For second revision of the GDC see https://www.un.org/techenvoy/sites/www.un.org.techenvoy/files/GlobalDigitalCompact_rev2.pdf published on 26 June 2024

First version: 11 June 2024

Slightly revised version in light of helpful comments: 5 July 2024

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What if…?  [Thinking about first-mile connectivity]

It was great to have been invited by Aminata Amadou Garba to give the final talk in the ITU Academy’s training session on Last Mile Connectivity on 30th June. She was happy for me to be a little bit provocative, and so I returned to one of my long-standing arguments – that by using terms such as “the last mile” or the “last billion” we often denigrate the poorest and the most marginalised. If we really want to ensure that they benefit from the use of digital technologies, we should instead start thinking about them as “the first mile” because they are most important!

The session addressed seven main themes:

  1. The “last” mile in whose eyes?
  2. Parallels with the “next billion”
    • and the “Digital Divide”
  3. Whose perspectives matter most?
  4. The political economy of connectivity
  5. The fundamental role of regulation
  6. Global connectivity initiatives
  7. Environmental implications

I’m so glad that we were able to have quite a lively discussion both during and after the presentation – a copy of which is available here for those who might be interested.

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Collaboration and competition in Covid-19 response

A week ago, I wrote a post about the potential of crowdsourcing and the use of hashtags for gathering enhanced data on infection rates for Covid-19.  Things have moved rapidly since then as companies, civil society organisations, international organisations, academics and donors have all developed countless initiatives to try to respond.  Many of these initiatives seem to be more about the profile and profits of the organisations/entities involved than they do about making a real impact on the lives of those who will suffer most from Covid-19.  Yesterday, I wrote another post on my fears that donors and governments will waste huge amounts of money, time and effort on Covid-19 to little avail, since they have not yet learnt the lessons of past failures.

I still believe that crowdsourcing could have the potential, along with many other ways of gathering data, to enhance decision making at this critical time. However the dramatic increase in the number of such initiatives gives rise to huge concern.  Let us learn from past experience in the use of digital technologies in development, and work together in the interests of those who are likely to suffer the most.  Eight issues are paramount when designing a digital tech intervention to help reduce the impact of Covid-19, especially through crowdsourcing type initiatives:

  • Don’t duplicate what others are already doing
  • Treat privacy and security very carefully
  • Don’t detract from official and (hopefully) accurate information
  • Keep it simple
  • Ask questions that will be helpful to those trying to respond to the pandemic
  • Ensure that there are at least some questions that are the same in all surveys if there are multiple initiatives being done by different organisations
  • Work with a globally agreed set of terminology and hashtags (#)
  • Collaborate and share

Don’t duplicate what others are already doing

As the very partial list of recent initiatives at the end of this post indicates, many crowdsourcing projects have been created across the world to gather data from people about infections and behaviours relating to Covid-19.  Most of these are well-intentioned, although there will also be those that are using such means unscrupulously also to gather data for other purposes.  Many of these initiatives ask very similar questions.  Not only is it a waste of resources to design and build several competing platforms in a country (or globally), but individual citizens will also soon get bored of responding to multiple different platforms and surveys.  The value of each initiative will therefore go down, especially if there is no means of aggregating the data.  Competition between companies may well be an essential element of the global capitalist system enabling the fittest  to accrue huge profits, but it is inappropriate in the present circumstances where there are insufficient resources available to tackle the very immediate responses needed across the world.

Treat privacy and security very carefully

Most digital platforms claim to treat the security of their users very seriously.  Yet the reality is that many fail to protect the privacy of much personal information sufficiently, especially when software is developed rapidly by people who may not prioritise this issue and cut corners in their desire to get to market as quickly as possible.  Personal information about health status and location is especially sensitive.  It can therefore be hugely risky for people to provide information about whether they are infected with a virus that is as easily transmitted as Covid-19, while also providing their location so that this can then be mapped and others can see it.  Great care should be taken over the sort of information that is asked and the scale at which responses are expected.  It is not really necessary to know the postcode/zipcode of someone, if just the county or province will do.

Don’t detract from official and (hopefully) accurate information

Use of the Internet and digital technologies have led to a plethora of false information being propagated about Covid-19.  Not only is this confusing, but it can also be extremely dangerous.  Please don’t – even by accident – distract people from gaining the most important and reliable information that could help save their lives.  In some countries most people do not trust their governments; in others, governments may not have sufficient resources to provide the best information.  In these instances, it might be possible to work with the governments to ehance their capacity to deliver wise advice.  Whatever you do, try to point to the most reliable globally accepted infomation in the most appropriate languages (see below for some suggestions).

Keep it simple

Many of the crowdsourcing initiatives currently available or being planned seem to invite respondents to complete a fairly complex and detailed list of questions.  Even when people are healthy it could be tough for them to do so, and this could especially be the case for the elderly or digitally inexperienced who are often the most vulnerable.  Imagine what it would be like for someone who has a high fever or difficulty in breathing trying to fill it in.

Ask questions that will be helpful to those trying to respond to the pandemic

It is very difficult to ask clear and unambiguous questions.  It is even more difficult to ask questions about a field that you may not know much about.  Always work with people who might want to use the data that your initiative aims to generate.  If you are hoping, for example, to produce data that could be helpful in modelling the pandemic, then it is essential to learn from epidemiologists and those who have much experience in modelling infectious diseases.  It is also essential to ensure that the data are in a format that they can actually use.  It’s all very well producing beautful maps, but if they use different co-ordinate systems or boundaries from those used by government planners they won’t be much use to policy makers.

Ensure that there are at least some questions that are the same in all surveys if there are multiple initiatives being done by different organisations

When there are many competing surveys being undertaken by different organisations about Covid-19, it is important that they have some identical questions so that these can then be aggregated or compared with the results of other initiatives.   It is pointless having multiple initiatives the results of which cannot be combined or compared.

Work with a globally agreed set of terminology and hashtags (#)

The field of data analytics is becoming ever more sophisticated, but if those tackling Covid-19 are to be able readily to use social media data, it would be very helpful if there was some consistency in the use of terminology and hashtags.  There remains an important user-generated element to the creation of hashtags (despite the control imposed by those who create and own social media platforms), but it would be very helpful to those working in the field if some consistency could be encouraged or even recommended by global bodies and UN agencies such as the WHO and the ITU.

Collaborate and share

Above all, in these unprecendented times, it is essential for those wishing to make a difference to do so collaboratively rather than competitively.  Good practices should be shared rather than used to generate individual profit.  The scale of the potential impact, especially in the weakest contexts is immense.  As a recent report from the Imperial College MRC Centre for Global Infectious Disease Analysis notes, without interventions Covid-19 “would have resulted in 7.0 billion infections and 40 million deaths globally this year. Mitigation strategies focussing on shielding the elderly (60% reduction in social contacts) and slowing but not interrupting transmission (40% reduction in social contacts for wider population) could reduce this burden by half, saving 20 million lives, but we predict that even in this scenario, health systems in all countries will be quickly overwhelmed. This effect is likely to be most severe in lower income settings where capacity is lowest: our mitigated scenarios lead to peak demand for critical care beds in a typical low-income setting outstripping supply by a factor of 25, in contrast to a typical high-income setting where this factor is 7. As a result, we anticipate that the true burden in low income settings pursuing mitigation strategies could be substantially higher than reflected in these estimates”.

 

Resources

This concluding section provides quick links to generally agreed reliable and simple recommendations relating to Covid-19 that could be included in any crowdsourcing platform (in the appropriate language), and a listing of just a few of the crowdsourcing initiatives that have recently been developed.

Recommended reliable information on Covid-19

Remember the key WHO advice adopted in various forms by different governments:

  • Wash your hands frequently
  • Maintain social distancing
  • Avoid touching eyes, nose and mouth
  • If you have fever, cough and difficulty breathing, seek medical care early

A sample of crowdsourcing initiatives

Some of the many initiatives using crowdsourcing and similar methods to generate data relating to Covid-19 (many of which have very little usage):

Lists by others of relevant initiatives:

 

Global Covid-19 mapping and recording initiatives

The following are currently three of the best sourcs for global information about Covid-19 – although I do wish that they clarified that “infections” are only “recorded infections”, and that data around deaths should be shown as “deaths per 1000 people” (or similar density measures) and depicted on choropleth maps.

 

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The gendering of AI – and why it matters

Digital technologies are all too often seen as being neutral and value free, and with a power of their own to transform the world.  However, even a brief reflection indicates that this taken-for-granted assumption is fundamentally flawed.  Technologies are created by people, who have very specific interests, and they construct or craft them for particular purposes, more often than not to generate profit.  These technologies therefore carry within them the biases and prejudices of the people who create them.

This is as true of Artificial Intelligence (AI) as it is of other digital technologies, such as mobile devices and robots.  Gender, with all of its diversity, is one of the most important categories through which most people seek to understand the world, and we frequently assign gender categories to non-human objects such as technologies.  This is evident even in the languages that we use, especially in the context of technology.  It should not therefore be surprising that AI is gendered.  Yet, until recently few people appreciated the implication of this.

The AI and machine learning underlying an increasing number of decision-making processes, from recruitment to medical diagnostics, from surveillance technologies to e-commerce, is indeed gendered, and will therefore reproduce existing gender biases in society unless specific actions are taken to counter it.  Three issues seem to be of particular importance here:

  • AI is generally used to manipulate very large data sets.  If these data sets themselves are a manifestation of gender bias, then the conclusions reached through the algorithms will also be biased.
  • Most professionals working in the AI field are male; the World Economic Forum’s 2018 Global Gender Gap Report thus reports that only 22% of AI professionals globally are women. The algorithms themselves are therefore being shaped primarily from a male perspective, and ignore the potential contributions that women can make to their design.
  • AI, rather than being neutral, is serving to reproduce, and indeed accelerate, existing gender biases and stereotypes.  This is typified in the use of female voices in digital assistants such as Alexa and Siri, which often suggest negative or subservient associations with women.  A recent report by UNESCO for EQUALS, for example, emphasises the point that those in the field therefore need to work together to “prevent digital assistant technologies from perpetuating existing gender biases and creating new forms of gender inequality”.

These issues highlight the growing importance of binary biases in AI.  However, it must also be recognised that they have ramifications for its intersection with the nuanced and diverse definitions of gender associated with those who identify as LGBTIQ.  In 2017, for example, HRC and Glaad thus criticised a study claiming to show that deep neural networks could correctly differentiate between gay and straight men 81% of the time, and women 74% of the time, on the grounds that it could put gay people at risk and made overly broad assumptions about gender and sexuality.

The panel session on Diversity by Design: mitigating gender bias in AI at this year’s ITU Telecom World in Budapest (11 September, 14.00-15.15) is designed specifically to address these complex issues.  As moderator, I will be encouraging the distinguished panel of speakers, drawn from industry, academia and civil society, not only to tease out these challenging issues in more depth, but also to suggest how we can design AI with diversity in mind.  This is of critical importance if we are collectively to prevent AI from increasing inequalities at all scales, and to ensure that in the future it more broadly represents the rich diversity of humanity.


THIS WAS FIRST POSTED ON THE ITU’S TELECOM WORLD SITE ON 17TH JUNE 2019.  It is reproduced here with their kind permission.

 

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ITU and UNESCO Chair in ICT4D session at WSIS Forum 2018: International decision-making in ICT – where are the women?

The ITU is strongly committed to achieving gender equality across its organisational structures, and has been one of the driving forces for achieving gender equality in and through ICTs across the world, not least through its involvement in creating the EQUALS initiative.

One of the key international gatherings convened by the ITU has been the series of World Radiocommunication Conferences held periodically to reach international agreements on Radio Regulations, with new and revised Resolutions and Recommendations.  Traditionally, these have been very male dominated, and the ITU has therefore taken steps to encourage greater involvement of women at all levels in its decision-making processes.  One aspect of this has been the creation of the Network of Women for WRC-19 (NOW4WRC19), led by Dr. Hanane Naciri, which aims to encourage increased participation of women in the conference being held in 2019.  Its main objectives are to have a better gender balance among delegates, to prepare women for key roles in WRC-19, and to grow the women’s community capacity and contribution.

As part of this process, the ITU and the UNESCO Chair in ICT4D convened Session 113 at the WSIS Forum 2018.  This began with a lively panel discussion, opened by Dr Hanane Naciri (Radiocommunication and Software Engineer, Radiocommunication Bureau, ITU), with Sahiba Hasanova (Vice-Chairman, ITU-R Study Group 4 / Leading Adviser, Ministry of Transport, Communications and High Technologies, the Republic of Azerbaijan), Caitlin Kraft-Buchman (CEO/Founder Women@theTable, Geneva, Switzerland) and Brigitte Mantilleri (Director of the Equal opportunities office of the University of Geneva).  The speakers shared some of their experiences of leadership in the field of ICT, commented on the challenges facing women who wish to participate in such events, and suggesting what needs to be done to involve more women at all levels in such processes (summary).

workshop

Building on these inspirational introductions, participants then shared their experiences, insights and suggestions for what still needs to be done to ensure that women contribute fully and appropriately to international ICT decision making, and especially to WRC-19.  Twelve themes were identified, and these were captured in a mind map which is available on the ITU and UNESCO Chair for ICT4D sites:

  • Top leadership and champions: it is essential that top leadership supports the increased participation of women, and that champions are identified who can promote such participation;
  • Ensuring that women are in powerful positions: women need to be supported throughout their lives, and particularly encouraged to take leadership roles;
  • Building and promoting networks: it is essential that we work together in intergenerational networks that can support and advise women participating in such decision-making activities;
  • Involving men: we must have male feminists as well as female ones who are willing to help change attitudes and cultures of oppression;
  • Training: more effective training programmes are necessary, particularly ones that help men to understand the relevant issues;
  • Organisational structures: addressing elements of organizational culture is key, and it is important to equip women to survive and flourish in the environments where they work;
  • Awareness and communication: the need to provide much more information about how women can contribute to such decision-making gatherings, and to confront people who have negative behaviours;
  • Changing norms: the need to address and revisit many underlying assumptions;
  • Incentivisation: the need to provide incentives to organisations and individual women to participate in such events;
  • The role of recruitment: recruitment agents can play a key role in ensuring balanced interview panels and processes, and in supporting a charter code of practice on gender;
  • Remember that inclusion is not the same as diversity: diversity is not enough and we need to be inclusive to ensure that women feel comfortable in whatever environment they find themselves; and finally
  • Recognising it may not happen overnight: given how slow change has been so far, we need to recognize it may not happen swiftly, but we must develop the momentum so that it will happen as quickly as possible.

Participants were committed to supporting EQUALS and working with the ITU to ensure that there is much greater involvement of women at all levels in WRC-19.

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ICTs, sustainability and development case studies: the Restart Project

Earlier this year, I was privileged to work on a co-authored book project for the ITU.  This was published by the ITU as ICT-Centric Economic Growth, Innovation and Job Creation, and was launched at the World Telecommunication Development Conference in Argentina in October.  The chapter that I led was entitled ICTs, sustainability and development: critical elements, and provided a challenging account of ICTs and sustainability.

Each chapter was accompanied by a single case study – although I had argued strongly that there should be more than one case study for each chapter, so that a range of different examples and perspectives could be included.  I had worked with several colleagues to produce great examples that would exemplify some of the key arguments of the chapter, but sadly these were not published.

Hence, as a supplement to the book, I am including these now as blog posts.  This is the first, and was written with the help of the amazing Ugo Vallauri, co-founder of the Restart Project:

The Restart Project: local, community driven initiatives moving beyond the throw-away economy

One effective way of reducing the environmental impact of ICTs is simply to use them for longer.  The Restart Project, a London-based social enterprise that encourages and empowers people to use their electronics longer in order to reduce waste, is an excellent and innovative example of such initiatives.  Launched in 2012 with its first “Restart Party” pop-up community repair event in the UK, it has inspired groups in 10 other countries to replicate similar initiatives in  Europe, North Africa and North America.

Restart

Most energy used and most emissions generated during the life of mobile phones occur during its production process.  Hence, if people use their mobile phones for longer, and repair them when they are faulty, their overall energy impact can be dramatically reduced.  The figures are striking: the average mobile phone made in 2015 produced 36 kg of carbon emissions in manufacture, equivalent to 16 weeks of laundry in affluent countries; the total carbon footprint of the 1.9 billion mobiles sold in 2015 was roughly equivalent to Austria’s total carbon emissions; if every mobile phone were used for one-third longer than the typical 3 years, there would be an emissions saving equivalent to Singapore’s total annual emissions.

The Restart Project is both about changing people’s attitudes and also helping them to make a practical difference.  It works with communities, schools and companies to value and use ICTs longer, and to document the barriers to so doing.  This is done through convening hands-on learning events, known as Restart Parties, where volunteers  help people fix their own small electrical and electronics, and also through helping others to do the same globally, not least through developing educational resources to inspire younger people and sharing tips  for repairing different kinds of equipment.  Acting together, they draw on the skills that everyone has, and collect and publish data on the products they fix. Just over 50% of all products taken to Restart events get fixed by volunteers. By collecting data on common failures and barriers to repairability, Restart hopes to inspire designers, manufacturers and policy makers to fix some of the problems that cannot be solved: early software obsolescence, ease of disassembly and availability of spare parts are all common problems. The combined impact of the over 200 Restart Parties held  by April  2017 prevented 4,011 kg of waste, and 88,687 kg of CO2 emissions, which is equal to driving a car 739,000 km or the emissions caused in the manufacture of 15 cars.

Their guidance for hosting Restart Parties is clear and simple:

  1. Offer free entry to the public (although you can suggest a donation);
  2. Promote a collaborative learning process;
  3. Fix other stuff like bikes if you want, but you’ll need at least three-to-four electronics repairers;
  4. Tell the Restart Project about your party beforehand, and share the results with them; and
  5. Be insured! The Restart Project is not liable for events we do not organise. If uninsured, please work in partnership with a group that is.

Such efforts, though, require funding, at least of the central team running and administering the parties and undertaking the research.  Not everything can be done by volunteers.  The Restart Project has to date been funded by the Esmée Fairbairn Foundation and the Shuttleworth Foundation. Some of their activities are supported by running special events for local authorities, cultural institutions and companies. They are actively looking to  generate additional income from consultancy built on their insights on participants’ frustrations and recurrent faults and direct donations from the general public.

Many more initiatives such as the Restart Project can readily be created by local community groups across the world; as the Restart Project claims, “We’re fixing our relationship with electronic – putting people and planet first”.  Such initiatives are truly focused on finding ways through which ICTs can indeed deliver a more sustainable world, and thus help to make progress in achieving the SDGs.  If everyone kept their mobile phones, tablets or laptops longer, manufacturers would have to prioritise provision of better repair services, spare parts and refurbishing of devices, and the environmental impact would be significant.  It would be one way through which everyone in the world who owns a digital devices could contribute to achieving the SDGs.

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EQUALS Research Group Meeting in Macau

EQUALS 5is a global initiative committed to achieving gender equality in the digital age.  Its founding partners are the ITU, UN Women, UNU Computing and Society (UNU-CS) institute, the International Trade Centre, and the GSMA, and it has been a real privilege to work with colleagues from these organisations and other partners over the last 18 months to try to help forge this partnership to reduce the inequalities between men and women in the digital age.   There are three partner Coalitions within EQUALS: for Skills (led by GIZ and UNESCO); Access (led by the GSMA); and Leadership (led by the ITC).  These are supported by a Research Group, led by the UNU-CS. The picture above shows the first Principals meeting held in September 2017 at the edges of the UN General Assembly in New York.

Despite all of the efforts to achieve increasing female participation in STEM subjects, in employment and leadership positions in the ICT sector, and in the use of ICTs to help towards women’s empowerment, most of the indicators show that gender digital inequality is increasing.  At the broadest level, this means that most of the initiatives undertaken to date to reduce these inequalities have failed.  Business as usual is therefore not an option, and the EQUALS partnership is intended to encourage committed partners to work together in new ways, and on new initiatives, to help deliver Sustainable Development Goal 5,  to “achieve gender equality and empower all women and girls”. 

The first face-to-face physical (rather than virtual) meeting of the Research Group was convened by the UNU-CS in Macau from 5th-6th December (official press release), and it was great that both Liz Quaglia and I were able to represent the UNESCO Chair in ICT4D (at Royal Holloway, University of London) at this meeting, which was attended by researchers and policymakers from 21 universities and organizations around the world. This meeting established the group’s research agenda, drafted its work plan for 2018, and finalized the content and schedule of its inaugural report due to be published in mid-2018.  In particular, it provided a good opportunity for researchers to help shape the three Coalitions’ thinking around gender and equality in the  areas of skills, access and leadership, and also to identify ways through which they could contribute new research to enable the coalitions to be evidence-led in their activities.

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Huge thanks are due to Araba Sey, who convened the meeting with amazing enthusiasm, insight and professionalism, and all of the other staff at UNU-CS who contributed so much to the meeting.  It was a great occasion when some of the world’s leading researchers in gender and ICTs could meet together, not only to discuss EQUALS, but also to explore other areas of related research, and to build the trust and openness necessary to increase gender equality both in the field of ICTs, and also through the ways that ICTs influence every aspect of people’s lives.  The BBQ and dancing on the last night ensured that memories of this event will last for a long time in everyone’s minds!

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Filed under Gender, ICT4D, ICTs, Inequality, ITU, United Nations, Universities