Less than half of the students accepted at UK universities have A levels!

A recent report in the Sunday Times noted that according to UCAS figures only “49.8% of the 425,000 British students accepted at universities across the UK for full-time degrees starting last autumn had taken A-levels, down from nearly 70% in 1999”.  This is a remarkable figure, and reinforces my views abut the dumbing down of UK higher education that has taken place over the last decade.

To be sure, there are many reasons why A levels are no longer seen as the gold standard exam used for university entrance, but as the Sunday Times report goes on to argue, there are huge implications of this change.  Certainly, universities are now taking students from much more diverse backgrounds, and with different qualifications, which is all to the good – providing of course that these students have the intellectual capacity to cope with the rigorous demands of a quality higher education system.

One of the things that really concerns me about this, though, is that as the Sunday Times notes many schools are “pushing academically bright pupils towards vocational exams to improve league table positions. The result is the students have almost no chance of gaining entry to academic courses at top universities, shutting them out of highly paid jobs”. The article goes on to quote Anna Fazackerley, head of education at the Policy Exchange think tank, who claimed that “Vocational courses can be hugely worthwhile… However, many children from less wealthy backgrounds are pushed into less academic courses simply because their school has low aspirations for them and one eye firmly on league tables.”

This is worrying on two grounds: first, that such students appear to be being excluded from the best universities (however defined) because of decisions made by school teachers so as to ensure their success in the league tables; second, that the argument helps to perpetuate the myth that universities are only about creating graduates who will get high paid jobs.  We must never forget that universities should be about so much more than just enabling people to get better paid jobs!

Over the last 20 years, governments and those working in the higher education sector have combined to create a system that is fundamentally flawed, and fails to provide the intellectual and scholarly leadership that we so desperately need in this country.  Since 1992, when the former polytechnics and universities were merged, attempts have continued to create a unified higher education system – driven largely by the flawed belief that we need half of our young people to go to ‘university’.  We need to recognise that these have failed.  We are increasingly creating a system that delivers neither on academic excellence, nor on giving people the high level vocational qualifications that they want or need.

I wish to retain the idea of a “university” as a community of scholars and learners, all of whom are committed to the advancement of knowledge for the good of society.  Universities should not simply be about providing people with technical skills that certain people deem to be useful.  In the UK, we are indeed in need of people with an outstanding technical education; students doing dumbed down degrees at so-called ‘univeristies’, are not gaining the skills that either they, or our economy, require.  We also need outstanding scholars and scientists who are able to push forward the boundaries of knowledge; sadly, our present so-called ‘university’ system is likewise failing to deliver the excellence that it might be capable of – and it is expected to do so with increasingly severe funding cuts!

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Digital databases and political campaigning

Those addicted to the potential benefits of digital databases, identity cards and biometric passports, often berate me for my concerns about  the ethical implications of the introduction of such technologies (see for example, the comments of “James Bond” in response to my blog on the Indian census).

Today’s report in the Sunday Times that the ruling Labour party in Britain has sent personalised cards to cancer sufferers, warning them of the implications of a Conservative victory in the election on May 6th should serve as a salutary reminder.  This is how it was reported:

“LABOUR has become embroiled in a row about the use of personal data after sending cancer patients alarmist mailshots saying their lives could be at risk under a Conservative government. Cards addressed to sufferers by name warn that a Labour guarantee to see a cancer specialist within two weeks would be scrapped by the Tories. Labour claims the Conservatives would also do away with the right to be treated within 18 weeks. Cancer patients who received the personalised cards, sent with a message from a breast cancer survivor praising her treatment under Labour, said they were “disgusted and shocked”, and feared that the party may have had access to confidential health data. Labour sources deny that the party has used any confidential information. However, the sources admit that, in line with other political parties, it uses socio-demographic research that is commercially and publicly available. The postal campaign started last month before the general election was called. This is the first election in which parties have been able to use internet databases and digital printing to personalise their mailshots. Labour has sent out 250,000 “cancer” postcards, each addressed to an individual, asking: “Are the Tories a change you can afford?” Many of those receiving the cards have undergone cancer scans or treatment within the past five years.”

Of course there are real benefits of digital technologies, but we do need to reflect very carefully on who has access to personalised digital records, and on how such information is used.

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ICT4D Students at World Economic Forum

The final year undergraduate students studying ICT4D at Royal Holloway, University of London, have to do a formal presentation on some aspect of the course as part of their assessment (along with annotated bibliographies and a website – this year on Healthy Homes).

For 2010, we had the privilege of being able to convene these presentations at the World Economic Forum‘s offices in Cologny, Geneva on Thursday 8th April, on the themes of:

  • Why have mobile phones become so popular in Africa? (Alex Hamilton)
  • Education in Post-Conflict Zones: Pathways to Peace? (Helen Blamey)
  • Internet Access and Usage in Africa (Michael Hart)
  • What is really innovative about ICT4D? (James Huntley)
  • ICTs, Climate Change and Sustainable Development (Elizabeth Coulter)
  • Freeplay Energy: education and health solutions (Rickesh Patel)

Alex Wong (Senior Director, World Economic Forum), Joanna Gordon (Associate Director responsible for the ICT sector at the World Economic Forum) and Daniel Stauffacher (Chairman ICT4Peace Foundation) also gave short presentations on their work, as well as providing feedback on the student presentations.

Being in Geneva provided an opportunity to see various UN buildings in the City, and some of the group also went on a six hour walk in the vicinity of Mont Salève (down from the Télépherique du Salève, through the villages of Mounetier and Mornex, and back to Veyrier) – a great opportunity to discuss ICT4D in the French countryside!

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ICTs and educational reconstruction in post-earthquake Chile

How can ICTs best be used to support educational reconstruction in Chile following the devastating earthquake there on 27th February?

The Chilean Ministry of Education has established a task force to design a strategy for using ICTs to help alleviate the educational challenge of having some 500,000 children out of school for weeks, or even months, until new schools are constructed. They  need solutions that are practical, affordable and can be deployed rapidly.

A good friend of mine, Pedro Hepp from TIDE S.A, has been appointed to this task force and is eager to draw down on as much global experience as possible.  Much work has been done on ways in which ICTs can be used in the immediate aftermath of earthquake disasters, such as

However, many of these initiatives focus on the immediate aftermath of earthquake disasters.  Important as these are, the ’emergency’ aspects of Chile’s earthquake are now over, and the government is still facing the long haul of providing basic services to those who have lost so much. Now the spotlight of the international media has turned away from Chile, it is still important for people across the world to offer support and help to the victims of this devastating earthquake.

Please contact Pedro with advice and examples of good practices that have used ICTs in educational reconstruction following earthquakes elsewhere in the world.

[Photo from the BBC‘s site]

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Indian biometric census – beware of the dangers!

India’s 15th census has just been launched (Times of India, newsy.com video), with the physical count of people due to take place from 9th-28th February 2011.  Over the next year, some 2.5 million census officials will be visiting households across the country, to begin the process of recording information about them.

What is unusual about this census, though, is that every person over the age of 15 will be photographed and will also have all of their fingers fingerprinted, so as to create a national biometric database, information from which will be used to issue identity cards.  The first 16-digit identity number will be issued starting in November 2010 by the Unique Identification Authority, a new state department.

The first person to be listed was President Pratibha Patil, who according to the BBC, “appealed to fellow Indians to follow her example ‘for the good of the nation’.  ‘Everyone must participate and make it successful’, she said in Delhi”.

The government expects this to bring real benefits.  As the Times commented in July 2009, “It is hoped that the ID scheme will close … bureaucratic black holes while also fighting corruption. It may also be put to more controversial ends, such as the identification of illegal immigrants and tackling terrorism. A computer chip in each card will contain personal data and proof of identity, such as fingerprint or iris scans. Criminal records and credit histories may also be included”.

This is deeply worrying, and as with other such schemes fundamentally changes the relationship between citizens and the state. Interestingly, the initiative is being headed up by Nandan Milekani, the co-founder and former CEO of Infosys, who according to the Times has said that “we have the opportunity to give every Indian citizen, for the first time, a unique identity. We can transform the country”. Does he not realise that every Indian citizen already has a unique, and very special identity – in themselves?

Just because it is possible to do this, does not mean it is right to do so.  Not only are there profound ethical concerns about states creating databases of the biometric data of citizens, but there are also real practical problems. The opportunities for identity theft on a massive scale are very real, and should not be underestimated.  More worryingly, though, is the point that this changes the balance of power between individuals and the state, very much in favour of the latter.  If governments change, and people lose trust in them – as often happens – imagine what such governments might do with biometric data on all their citizens.  Imagine if Hitler or Stalin had had access to the biometric identities of all of the people living in Germany and Russia?  Imagine if the USA gained access to biometric data of everyone in the world?

The real winners in the promulgation of such digital initiatives are the companies who promote, design and manage them!  It is no coincidence that it is the co-founder of Infosys who is now chairperson of the Unique Identification Authority of India! Mind you, another group of people who will benefit hugely from the introduction of such technology will be those who make fake fingerprints for sticking onto your fingers – or even the plastic surgeons who alter fingerprints, as in the case of the Chinese woman who entered Japan illegally after having had her fingerprints altered…

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The surreal world of England’s railways

It was a grey, cold, miserable afternoon today – in case anyone hadn’t noticed…

We arrived at Huntingdon station soon after 16.00, only to discover that we had just missed the 15.59 train to King’s Cross!  Buoyed by a fine lunch (at The Old Bridge) and some strong coffee we prepared to sit out the wait until the next train at 16.33. But then something must have shifted in the planetary alignments, and we entered a world that even the best imaginations could scarcely conjure up.

Over the loudspeaker an announcement came that northbound trains had been delayed at Sandy because of a trespasser on the tracks.  Oh well, the indicator board showed that the 16.33 was still scheduled, so that should be fine – or so we thought!  Unfortunately, a very helpful railway employee then told us that the train that would form the 16.33 from Peterborough was actually the train that was stuck at Sandy, still waiting to go north through Huntingdon on its way to Peterboroough.  It would be at least 40 minutes before we could catch it on its way back south, even once it had arrived at Huntingdon on its way north!

While looking if there were any alternative solutions, we heard another announcement over the speakers that the 16.33 would shortly be arriving.  So, through the ticket barriers and out onto the platform we went.  Imagine our surprise when the kindly railway employee came out and apologised that this was an automated message that bore no resemblance to the truth – or words to that effect.  He had no idea when a train might actually come.

Time for Plan B!  The thought of staying on Huntingdon station for what could be well over an hour did not fill us with excitement.  So, we decided to take a taxi south to Stevenage, where there were at least trains on different lines that could then take us on our way.  Taxi rides are always interesting – and this one was no exception with the driver waxing eloquent about the deficiencies of the potential Chancellors on the televised debate last night, Tottenham Hotspur’s current footballing success, and the UK’s social benefits system.

And then we arrived at Stevenage – to see a train pulling away as we rushed over the footbridge and onto the platform.  That’s where the adventure really began.  Fast – very fast – train after train rushed by on the tracks without stopping, and every time the indicator board suggested that a train might actually take us on to King’s Cross, it was either cancelled or the clock simply added minutes to its expected time of arrival as we watched.  The cold wind chilled us as we waited patiently on the platform.  Surely a train must come soon.   We put our hope in the 17.34, which somehow seemed to be likely – not least because its expected arrival time did not change.  Bang on 17.34 a train whisked past – without stopping!  Dismay!  But then, not long afterwards, a train did stop, and some of us eagerly boarded.  What could be wrong with this?  Imagine our dismay when we were told to get off the train because it was only dropping off passengers – and no one was allowed to get on!  But many of the other trains had been cancelled – and there were many of us waiting to get to King’s Cross!  Surely they would let us stay on board.  The train had after all stopped, and we had got on.  Some of us stood our ground.  The announcements over the train’s speakers got more aggressive; the train would not leave until we got off.  The anger on the faces of the other passengers was visibly rising.  Some of us stuck our ground.  But then most people left, and fearing we might be ‘shopped’ by the other, now really quite irritated,  passengers on the train we gave in and left the train.  This was not, though, to be the end.  We pleaded with the rail officials – but to no avail.  I pleaded with other travellers to take communal action and board the train – but no-one moved. They must have thought me a revolutionary firebrand! Eventually, after an unexpectedly long delay at Stevenage, that train departed.  Talking with the kind RMT official on duty at Stevenage afterwards, he told us that the conductor on the First Hull Trains train had simply refused to consider letting other delayed passengers on board, because this train was only meant to let passengers alight.

Back into the cold, damp, darkening environment of dismal Stevenage railway station. The 17.39 seemed the most promising new bet, but it was going to be at least 30 minutes delayed because of a faulty train at Royston.  The indicator’s kept us amused as trains were scheduled on time well after they should have left; others were cancelled.  One of the best messages was “Delayed due to earlier train running late”

    Eventually, a train did arrive to take us onwards – at 18.08.  Just beforehand, a kindly announcer stated that “The train may be full” and that another one was to follow on behind shortly.  Fortunately, we were all able to squeeze on board, and eventually arrived at King’s Cross by about 18.45.  To be fair, this was only an hour later than the time that the 16.33 from Huntingdon would have arrived in London, but our surreal experiences made it feel very much longer! Thanks Siobhan and Robin for the adventure!

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    ‘Collective’ reflections on plagiarism and the production of knowledges

    ICT4D BookParticipating today in a very interesting seminar organised by COPE (Committee on Publication Ethics) at Woburn House in London, made me reflect on actually why plagiarism is becoming such a ‘problem’, and on ways in which we might create alternative ideas about this.

    The first question I wish to raise is whether ‘scientific ideas’ or ‘individual careers’ matter most?  As a starting point, let me suggest that actually it should be the ideas that are of most importance.  Yet, we always tend to associate ideas with people – hence, we have Nobel prizewinners who are individuals. It is authors’ names that are on articles.

    But following my logic, if it is the ideas that are of most importance, then perhaps plagiarism actually becomes less of a ‘problem’.  Plagiarism is generally seen as the passing off of someone else’s ideas as being one’s own.  So, if we do not attribute ideas to people, but let the ideas in a sense speak for themselves, and make them available for public scrutiny through for example the Web, then the ideas that are deemed to be of most importance might, in a sense, float to the top by popular choice.

    This is particularly important right now.  In the UK (as in many other countries) governments fund universities – both directly and through research councils.  Governments, very literally, pay academics to produce knowledge.  So, a case could be made for this knowledge to be ‘published’ under the government’s or research council’s ‘name’.  Imagine a world where there were no author(s)’s names on published articles.  Journal articles would just be known by their titles and the funding source.  Would not this be more open and honest?

    What does the individual author’s name matter – other than for their own personal careers?  In a world where knowledge has increasingly become a commodity, where individual academic careers depend largely on publication records, where departmental and institutional reputations and thus funding rest on publications and grants, it is of course essential that authors are named.  That is why plagiarism is so important an issue. But if we want to fragment this system, if we believe in knowledge as something so much more valuable than a commodity, if we wish to make this freely available – if we want to be a little less selfish about our own careers – then perhaps, there is some value in my proposal.

    After all, as one of my former PhD students regularly reminds me, where do our ideas actually come from?  We can never cite all of the influences on our writing.  I am quite sure that the inspirational lectures that I listened to as an undergraduate in one of the best universities in the world have influenced my subsequent writing.  The beggars I met on the street in Bihar have also influenced my ideas.  I am ashamed that I do not always cite them as influences on my writing – although I do indeed try to mention them in my acknowledgements.  In a sense, almost all of our written work is indeed plagiarised…

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    Apple iPhone insurance scam – with a happy outcome!

    How’s this for an interesting scam?

    • My daughter’s iPhone (in fully functioning order) falls out of her pocket on the kitchen floor.  The screen cracks (despite a rubber cover and a silicone protector on the front) and the ‘phone stops working
    • I ‘phone up our insurance company, and they say “Take it in to an Apple shop and get them to write a report – if it says it is not reparable we will refund, but you will need to pay £50 excess and lose 33% of your no-claims bonus”
    • So, my wife takes it in to an Apple shop in Cambridge, and they confirm in writing that it needs replacement – but they add that there is liquid inside the ‘phone.
    • On reading our insurance policy I note that it says that ‘phones are not covered for liquid damage. However, the ‘phone had never been submerged in liquid and was working fine before the glass broke when it fell on the floor. The reason it had stopped working was nothing at all to do with liquid. But by writing that there was liquid in the iPhone, Apple invalidates our insurance!
    • The Apple shop also notes that they will replace it for £139 since it is out of guarantee – which is VERY much less than a new replacement iPhone would cost (£449).
    • So, if we pay Apple only £89 more than the £50 we would need to pay as excess charge to our insurance company, we can get a new iPhone, and not lose our no claims bonus.  Theoretically we should be happy, and Apple would get the direct benefit of our payment as well as another sale!
    • However, this is completely WRONG.  The ‘phone had never been in contact with liquid (other perhaps than sweat) – possibly some moisture had come in subsequently as a result of the crack in the glass, but any presence of liquid was nothing to do with why the ‘phone was not working!  We should be able to get a new ‘phone simply for the £50 excess on our insurance policy! But Apple invalidated our insurance claim by saying that there was liquid in it!

    So, now the bright side of the story:

    • My daughter then took the iPhone into the Apple shop in Southampton – and persuaded them to look at the ‘phone again
    • Guess what?  Yes, they found that the problem was nothing to do with liquid, but as we knew all along was a result of the cracked screen!
    • So, they repaired it (for the magical £139) and we are now sending off their report to our insurance company for the claim!

    Thanks Apple Southampton!!

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    Further reflections on the refereeing process

    Not so long ago, I wrote about some of the issues associated with peer reviewing of research grant proposals.  This morning, I received editorial comments on one of my recently submitted papers – four sets of comments were broadly supportive, usefully recommending changes that would improve the paper.  However, a fifth referee clearly had not understood the purpose of the paper, which was a largely qualitative analysis of ICTs and disability in Ghana.  This is what the referee wrote:

    “The paper lacks a profound research method & data analysis techniques.
    In order to improve the paper I suggest:
    -You develop taxonomy of the various possible factors (drivers, benefits, barriers, pitfalls) related to:
    ICT & Special Education Needs in Developing Country Settings.
    -Make a thorough field study grounded by previously derived taxonomy
    -Use statistical analysis to determine the correlations between the taxonomies & derive the hypothesis for the study. Or use grounded theory analysis if you are interested more in the phenomenon rather than the correlations.
    For the time being the paper findings are scattered and cannot be granted as validated or evenaccurate or complete.
    Therefore the paper is not ready yet for publishing”.

    OK – at one level, I accept that there are indeed different approaches to intellectual enquiry, but it seems quite clear that this referee fails to see the value of qualitative approaches, and is seeking to impose one particular view of the research process.

    At least the other referees found something that they liked in the paper:

    • “This article addresses a particularly important issue very well. The authors understand the problem deeply and support their case with relevant evidence and clear writing.”
    • “This manuscript addresses an important and inadequately addressed topic. Data presented is valuable in informing programs and policy needs related to ICT for people with disabilities in educational settings in Ghana and other low-resource communities.”

    I am tempted entirely to give up sending papers to academic journals – let’s face it, few people read them anyway – and instead simply put out material on the Internet and see what readers themselves make of them!

    At the very least, I will try in future to submit papers to journals where I have greater faith in the quality of the refereeing process!

    ———————————————

    Following correspondence with the journal’s Editor in Chief, I am delighted to say that my co-author and I are resubmitting our paper, and will include with this a commentary of exactly what we think of the referee’s comments above. Let’s see what happens!

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    ICTs and Development: workshop at IIT Delhi (Day 2)

    Welcome back to the second day of the ICTs and development workshop at IIT Delhi.

    We got underway with Jonathan Donner’s (Microsoft Research India) invited lead talk on The changing roles of mobile phones in development: some examples from Africa

    • Emphasised amazing growth of mobile ‘phones – but rightly noted that this is neither universal not homogenous
    • We need to focus on the people rather than the technology – M4D is the tip of an iceberg of uses that people make of mobile ‘phones
    • Uses of mobiles for agriculture: use of mobiles for ‘traditional’ extension; creating platform mobile services including new market systems such as Manobi, or lean market places such as Google Trader
    • Homegrown services: M-PESA and MXIT – low barriers to adoption, affordable and compelling relative to existing alternatives, woven into everyday life, network effects.  They do well because they are so simple.
    • Both of these offer real possibilities for scale – albeit not yet for the poorest of the poor – and do things that traditional voice cannot do
    • Importance of unintended consequences
    • We need more evidence; we need to distinguish between mobility and connectivity; and we need to take the long view
    • We should also resist the use of “M4D” as a research term so as to de-fetishise it – moving the emphasis to the people not the technology; if we keep the term, we need to focus on the “4”

    MOBILES AND MICRO-ENTREPRENEURS

    Parveen Pannu (University of Delhi, India) Mobiles and socio-economic life of press workers in Delhi

    • Focus on urban growth in India and the rapid adoption of mobiles, especially among informal sector workers
    • Having clothes ironed is a central part of urban middle class India – the ironing business depends a lot on personal contact and good will (but there is also a press workers union)
    • Survey of households who did ironing work: c.65% had a family mobile ‘phone; cost of ‘phones was major factor influencing price (some received them from their customers); users of mobile ‘phones earned more than non-users, but cause/effect not known; usage – 38% social, 29% work related; most calls were received from the lady of the house who arranged collection/delivery of clothes and finding new companies; 50% were not into texting SMS messages (not comfortable because of English language texting)

    Ishita Shruti (IIT Delhi) Remittance behaviour and doing business among Indian rural salesmen in Cambodia

    • New ICTs have played an important role in remittances (both economic and social) – focus of this ethnographic research is on rural salesmen mostly from UP
    • Internet based ‘phone calls are the cheapest means of communicating – so people use internet cafés/’booths’
    • ‘Agents’ are used to deliver remittances – informal network enabled through ‘phone calls (social capital plays an important role in delivering remittances)
    • Mobile ‘phones have also facilitated business, enabling salesmen to interact with family but also to make decisions about their businesses

    ICTs, CIVIL SOCIETY AND THE STATE

    Jean-Yves Hamel (UNDP) Public interests, private costs: civil society and the use of ICTs in Timor Leste

    • Placed emphasis on the notion of freedoms and the capability approach
    • Highlighted role of FDI from Telstra – supported by UN – and subsequent problems associated with its monopoly position. Monopolies are associated with high costs of ICT provision; regulators are unable to challenge these.
    • Noted the early use of ICTs from 1994 to enable communication of civil society ‘opposition’ with the rest of world
    • Key role of deep women’s networks – links to health organisations, scholarships, women’s rights groups
    • ICTs provide an important window on the world

    ICTs AND ECONOMY

    Nimmi Rangaswamy (Microsoft Research India) The PC aided enterprise and recycling ICT

    • Role of ICTs in expanding small and micro-enterprises in Mumbai slums
    • ICTs can help promote skill building; business are organic and self-sustaining
    • Nice business ecology coming into play – capital, space, skills, hardware
    • Not simply assimilating technology for business, but also creating new systems and processes
    • “There is no ‘for D’ in it, because they are doing it themselves” – not sure I agree with this, surely this is itself a form of development

    Jack Linchuan Qiu (Chinese University, Hong Kong) Working-class information society? Open questions about China and ICTs

    • Focused on the “information have-less”
    • Some statistics from China: internet users 2 m in 1998, but 298 m in 2008; 49% of internet users are now not college-educated – so Internet is being used much more widely across different sectors of the population
    • Private sector now accounts for more than half of urban population employment – so people have to find jobs, and this has been associated with a rapid increase in ICTs: does macro-empowermnet lead to (seemingly) micro-empowerment
    • Measuring information needs is complex; fundamental differences between information needs and wants.
    • Bottom of pyramid innovations are firstly social and only secondarily technological
    • Developing a new class analysis based on horizontal networking among workers
    • Chindia as a new path to development – a re-evaluation of labour-centred production

    INTERNET AND SOCIAL CHANGE

    Otgonjargal Okhidoi (Educational Channel Television, Mongolia) Can technology level the inequality in education delivery? Blended technology based education program in Mongolia

    • Mongolian democritisation and economic liberalisation created freedom for flourishing media companies, mostly for profit commercial broadcasting – mostly focus on imported programmes (soaps, sumo…)
    • Educational Channel TV began only three years ago for public sector broadcasting (4-6 hours airtime a day on academic subjects; not for profit and one of only 2 nationwide broadcasters).  Then Internet service and cellphone messaging added on to make it more interactive and provide feedback (focus of project on English language and IT)
    • 93% of total population of Mongolia names TV as the key source of information
    • Inequality of access to education and quality of content – 66% of children live outside Ulaanbatar, and are poorly served by education
    • Almost all schools have computer labs set up by donor funding, and all are connected to the Internet – but there is not much good content available.  So, they used 20 minute TV programmes and followed up with work in class on Internet. Reported that impact on knowledge acquisition was positive, and it enhanced self-learning

    S. Subash (National Academy of Agricultural Research Management) Knowledge empowerment of farmers through interactive web-module on dairy innovations

    • Use of ICTs for technology transfer agricultural extension in the field of dairying focusing particularly on web-module (Haryana and Tamil Nadu case study)
    • Training in ICT centres given to farmers; needs of farmers identified and web-based learning module given to them
    • Reported that farmers in Haryana has a 16% knowledge gain as a result of the intervention, and 28% gain in Tamil Nadu – although some concerns were expressed in questions about the impact of experimental design
    • Benefits also gained by extension workers
    • Users requested more interactivity and provision of real-time information; it is important to ensure that content is regularly updated; mobile alerts for farmers should also be introduced

    Murali Shanmugavelan (Panos, London) Telecentres and public spaces

    • Substantial amount of recent support for telecentres in India – but “what information is reaching what communities?”
    • How do telecentres interact with village communities – are they reinforcing or changing social structures? Study of 12 telecentres of different kind.
    • ICTs can constrain or expand public spaces (four layers of public: physical, management, human as public, and services) – communication practices can create a chaos in traditional systems
    • Key factors: location influences accessibility; telecentres specifically designed for particular underprivileged groups such as dalits are exclusionary rather than ‘public’; management layer is very influential (recruiting women increases inclusivity); type of service delivery influences usage (and real needs of excluded users are not necessarily delivered); social and cultural factors constrain usage (discrimination against women and dalits; low participation of elderly and disabled communities)
    • There is a real need to map non-users and understand more about why they do not use ICTs – traditional hierarchies

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